Hotel Schweizerhof Zürich

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Marjorie

4/5Google· 3 months ago

Everything at Hotel Schweizerhof elicits a wonderful sense of old-fashioned luxury and charm. From the welcoming doorman and the classic decor (well-maintained but shows a bit of age), to the thoughtful touch of fresh flowers and fruit on every floor as well as the turndown service, the Schweizerhof ticks every box of a top-tier hotel. Service throughout was polite and accommodating. Special thanks go to Ms. Deborah Beer, who kindly managed to switch us to a room facing the main station, providing the lively atmosphere we prefer. The room features were excellent—the electrically adjustable bed and the innovative hairdryer holder are genius design touches. It was quite warm when we visited Zurich, so the powerful in-room air conditioning was a true blessing. I especially loved the provision of a sample of the Louis Widmer eye contour cream. It was so great that I bought two jars to take home, as it is the only eye cream I am not allergic to. The only major caveat was the breakfast at La Soupière. While the atmosphere is undoubtedly elegant, the service felt decidedly pretentious and superficial; you could tell from the staff's eyes and attitude that they lacked genuine hospitality. Having frequented numerous 5-star hotels and Michelin-starred establishments globally, I found both the venue and its patrons to be somewhat posturing. Food quality was just mediocre—for instance, the Eggs Benedict or poached eggs with avocado were not up to standard, making it feel like a restaurant coasting on its past reputation and classy outlook. All in all, given the hotel's unbeatable proximity to the main station, it remains a solid choice for a stay in Zurich.

JS

June Siwayawiroj

5/5Google· 3 months ago

I had a wonderful and restful stay at the Hotel Schweizerhof Zürich. Located directly across from the main train station, the hotel offered incredible convenience for getting around while still providing a vibrant city-center feel. The service was very good and very convenient throughout my entire visit. My room was exceptionally quiet, which made it easy to catch up on much-needed rest after a long day of touring the city. In the morning, heading down to breakfast was an absolute delight. Being greeted by such warm and welcoming energy made the experience feel remarkably cozy and personal. The staff took wonderful care of me, making it an ideal choice if you are looking for a seamless, comfortable travel experience in Zurich.

TM

Trip.com Member

5/5Trip.com· 10 months ago

Exceptional stay with my family. The hotel located in the heart of town , near to all the transportation , it's very convenient for us to travel around Switzerland, while we enjoyed the peace and comfort of the rooms. The staff was friendly. We are waiting to come back here again with my family See you soon

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JSM23

5/5Tripadvisor· a month ago

Lovely hotel in a convenient location. I have stayed here a couple of times, the rooms are lovely and a good size. The staff are great and I can’t thank the staff enough for helping me locate a bag I left in a taxi. The team were great, responsive and communicative. Thanks team and look forward to staying again.

KJ

Kent Johnson

5/5Google· 2 months ago

My wife and I stayed at the Romantik in Grindelwald for 4 nights and were very pleased with our stay. Convenience to the town center and rail center were great. The addition of a/c would be a plus as during our late July stay the room was warm in the afternoon. We would like to recognize two team members for the excellent service and care. Kamil in the restaurant and Leonard in the lobby bar were outstanding in their service and kindness. We highly recommend this hotel.

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Chris902002

5/5Tripadvisor· 4 weeks ago

Had a pleasant stay at this hotel. It was nicely located right in the middle of the shopping area and restaurants. Excellent service from the staff. Had a good 2 night’s sleep as well. Next time I visit Zurich, I will make sure to book at this hotel

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ItascaU

5/5Tripadvisor· a month ago

Hotel Schweizerhof Zurich was very conveniently located across from Zurich HB. The escalator down the Zurich HB was just around the corner of the hotel. The hotel was very well maintained with great decor. The Best of Switzerland tours meeting point was about 8 minutes walk from the hotel. The bell boy and all the front desk staff were pleasant and always ready to help in sharing great information. Leonardo, Carlos, and Jorge provided very high customer service and they were very pleasant and friendly to deal with. The front desk staff always greeted us with great smiles. The breakfast team did an outstanding job and they had superb teamwork. They went the extra mile to ensure all guests had a fantastic breakfast experience. Their service was very prompt, courteous, friendly, and with great smiles. Mr. Sunshine, Chisako, Sara, Romy, and Nadine all did an outstanding job during our two weeks stay at the hotel. Their teamwork were truly exemplary. Their hard work and attention to details were absolutely amazing. We felt like home whenever we stepped into the breakfast room. They made us feel so welcomed. The food variety was great and very fresh. The egg white omelette were nicely made. The dinner team at La Soupiere was great. Mike (or Michael) was our server for the several dinners we had at the restaurant. The food quality was very high and the fish was cooked to perfection. Mike was very engaged, energetic, pleasant, and very friendly. The atmosphere was nice and cozy for a fine dining experience. The housekeeping staff did a fantastic job in keeping the room neat, clean, and well stocked. Mia plus other staff did a great job in keeping our room in great shape. The butler service was great. We enjoyed the yogurt from the butler cart. We greatly enjoyed our Dufour Junior Suite and the room was very soundproof. We each had our bathroom to use and it made our tour preparation went very smoothly. Overall, we highly recommend this hotel for your stay in Zurich and we will definitely return!!

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Culture63836236796

5/5Tripadvisor· 2 months ago

amazing location, amazing service, would 1000000% recommend and go again. Staff uniformly friendly. Clearly made efforts to welcome us. Remembered us later in the day. The location is steps away from the train station. Will definitely return if we come back to Zurich.