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Βικτωρία Καραγιάννη

4/5Google· 3 months ago

Overall, we had a pleasant stay at this hotel. It was clean and comfortable. Good location, outside Siena's ZTL area, with free parking available, which is extremely convenient if you are traveling by car. The breakfast was good and fresh, although the selection was the same every day. Unfortunately, we experienced a significant issue with the air conditioning, which was creating excessive humidity in the room. We were informed that this was a general issue affecting the hotel, so we had to spend one night in these conditions during a heatwave. However, the staff were always polite and genuinely helpful. They helped us find another room with less humidity and provided us with a fan.

S

StsGermany

1/5Tripadvisor· 4 months ago

Where did they get the 4*'s from? We stayed here for two nights during our trip through Tuscany. Unfortunately, we did not enjoy our stay at all. The official photos of the rooms and the property must be quite old. In reality, everything looks much more worn than shown in the pictures, at least in our room and in the public areas. In some places - especially our room - , the condition was quite poor (see attached photos). The restaurant area was particularly disappointing and felt more like a neglected cafeteria than a hotel restaurant. Some curtains were torn, and there was a clearly visible water stain on the ceiling. Although outdoor seating was theoretically available, it was not an appealing option at all. The area felt neglected and uncomfortable. To make matters worse, some guests used it as a smoking area even though it was not designated as one. Did anyone from the hotel address this during our two-day stay? No. The biggest issue, however, was that we felt like second-class guests. The hotel is used every day, yes, literally every day, by large tour groups arriving by coach. Understandably, these groups generate significant revenue... In our impression, these groups were assigned the quieter and probably better rooms. They also seemed to receive preferential treatment at breakfast, were separated in the dining area. Unfortunately, some members of these groups behaved quite inconsiderately during our stay, and the staff did not intervene. Our room was located more or less directly next to the reception area and offered very poor sound insulation. The first night was awful. There was constant traffic around reception, guests coming and going, people asking questions, and conversations til very late. |In addition, guests stood in front of the hotel smoking (designated zone) and talking loudly almost directly in front of our room, while others on our corridor seemed unable to keep their voices down late into the night. While the hotel is not entirely responsible for the behavior of its guests, nothing was done to address the situation. Considering the nightly rate, which was among the higher-priced accommodations on our trip, we felt the value for money was simply not there. We paid for a four-star hotel but received what felt more like a hostel experience. Changing rooms was not an option, as the hotel was fully booked. At breakfast, we also had the "pleasure" of finding no plates available and, at times, no cutlery either. We had to wait because the staff could not keep up with washing dishes due to the large tour groups. Not exactly what one expects from a four-star hotel. The buffet itself was acceptable, with a sufficient selection of food and hot drinks. Free parking is available at the hotel. However, if you return later in the evening, you may find yourself having to drive all the way around the building to find a space. The parking area at the back was poorly lit and did not feel particularly comfortable at night. Overall, I cannot recommend this hotel. Siena is a wonderful city and is in need for another good four-star hotel. Given the limited choice, many travelers end up at the Executive, where unfortunately there is very little that feels truly "executive."

TM

Trip.com Member

5/5Trip.com· 5 months ago

An excellent hotel. Great sraff service. Good restaurant and breakfast. Would recommend, but don't get your washing done there. It will cost you an arm or a leg.

FD

Florin D

5/5Google· a year ago

My stay at Hotel Executive Siena was exceptional from start to finish. The location is peaceful, offering a welcome retreat after exploring Siena, yet it’s still easy to reach the city centre thanks to convenient public transport. Free parking was a huge plus, making travel stress-free. The staff were absolutely fantastic — warm, attentive, and eager to make my stay as comfortable as possible. Their hospitality truly made the difference. My room was spacious, spotless, and very comfortable, with all the amenities I needed. The air conditioning worked perfectly, and the overall attention to cleanliness and detail was impressive. The breakfast buffet was excellent, with a wide variety of delicious sweet and savoury options, from fresh pastries to fruit and cereals — a great start to each day. I also appreciated the on-site restaurant, which offered tasty meals in a relaxed setting. Hotel Executive Siena is not just a convenient choice — it’s a place where you feel genuinely cared for. I would happily return and highly recommend it to anyone visiting Siena or the surrounding Tuscan area!

AS

Alex S

5/5Google· Edited a year ago

The Hotel Executive is located just outside the center of Siena, near the hospital. The bus takes you to the center in about 10 minutes. A ticket costs 1.70 euros and is available at reception. There's a convenient bus stop in front of the hotel. The reception staff is friendly and professional. They offer an intercontinental breakfast, sweet and savory dishes, as well as local olives and salami. The staff here is also very friendly and helpful. Furthermore, we had a spotless, clean room, fragrant toilet paper, and we found two welcome chocolates on our pillows, as well as two bottles of water in the fridge. It's a true 4-star hotel with everything you need. Highly recommended - we'd love to come back!

TM

Trip.com Member

4/5Trip.com· a year ago

I stayed here for 3 nights. 👍Bus stop is right in front of the hotel. You can go to the city center conveniently.👍Breakfast is typical American style with a touch of Italian. A few kinds of Italian cakes and pies are offered.👍there's a pizzeria and a bar nearby this hotel.(7 minutes by walk)👎Netflix isn't set on the TV.👎the shower booth in the bathroom was too small. It was a 'double bed' room and I can say that it would be so small for 'single bed' room and even for '5 years old kid'.

NG

Nicolae Suciu Gyorfi

5/5Google· a year ago

The hotel was an excellent choice! The rooms are modern, very clean, and well soundproofed. The service was impeccable – the staff was extremely friendly, attentive, and always ready to help. Breakfast was generous and varied, served in a pleasant atmosphere. The location is quiet yet accessible, perfect for relaxation or business meetings. I will definitely come back and highly recommend it!

MD

MCastro Dispensary

5/5Google· 11 months ago

Comfortable rooms with strong Wi-Fi and quiet surroundings. Staff are friendly and helpful. Ideal for business trips or short stays near the city center ♠️❄️♠️❄️ you know how it goes Keep it straight