Hilton Toronto

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loriann123456789

3/5Tripadvisor· 2 weeks ago

Location is fantastic. The rooms are nice but there is surface dirt especially in the bathroom. The pool area is nice but a lot of times the sun is blocked by the buildings. We have stayed here several times and for $1500 for two nights we were surprised by the lack of security. We were at the pool area having drinks when a homeless person entered the area using the stairs for the Main Street. This person proceeded to head to the bar for a coke, which was provided, he then started asking two females for food and attempting to grab it from them. One security arrived but it was clear that he could not do anything. Other bystanders tried to speak to this person to ask him to leave but he did not. At one point he entered the hotel area. He then came back to the pool area and continued to yell and try to fight anyone who came near him, We were also told no outside drinks, yet people came with outside drinks and nothing was said to them. There is also a sign, no alcohol beyond this point, but people had their drinks in the pool. For $1500 I would expect more security, class and oversight. The pillows are super soft and it is almost as if they resolve when you sleep in them.

AL

Abigail L

4/5Google· 2 weeks ago

My husband and I recently stayed at the Hilton over the weekend, and we had such a wonderful experience. What really stood out to us was the exceptional service we received from the concierge team. Collette assisted us truly went above and beyond to make our weekend special. She was incredibly helpful, welcoming, and attentive, and took the time to help us plan our weekend and make recommendations that made our stay even more enjoyable. Her attention to detail and willingness to assist with everything we needed made us feel genuinely valued as guests. We also want to give a special thank-you to the bell staff, who were friendly, professional, and very helpful throughout our stay. Everyone we interacted with made us feel welcomed and taken care of. We really appreciated the kindness and effort shown to us and will definitely keep this experience in mind when we visit again. Thank you to the entire team, especially the concierge and bell staff, for making our weekend stay such a memorable one!

PB

Paul Brandreth

5/5Google· a month ago

Perfect Getaway! We stayed for two nights to celebrate my 50th birthday. The check-in was quick and even though we arrived around 1:00, we had a room before 2:00, despite check-in not starting until 4:00. Much appreciated. You cannot ask for a better location. Subway and streetcars are easily accessible with close stops. Lots to see and do within walking distance as well. The room was spacious and we didn’t need to request the room to be serviced after the first night. It was going to be by default (like all hotels used to do). We enjoyed the beautiful weather by the outdoor pool. Thursday there is a DJ during the afternoon until 6:00ish. The poolside bar had amazing service and great food options being grilled nearby. We enjoyed a cocktail at Frenchy’s lounge one evening. Amazing drinks. We will definitely stay here again!!

J

JoelfromCleve

5/5Tripadvisor· a month ago

We stayed at the Hilton for one night on a vacation in Toronto. We have stayed there before. The hotel has a great location, in easy walking distance to major attractions and close to public transportation. It is also conveniently connected to the PATH. The room was up to date and very nice. The front desk staff was very nice and we appreciated that they were able to let us check in early.

TM

Trip.com Member

4/5Trip.com· 4 months ago

Hotel wasn’t bad, but there’s no amenities in the room at all.. not even water… every time I wanted to have some water, I’d need to go to the lobby and ask for some bottles, same for toothpaste (there’s basically no amenities in the room), the coffee machine was nasty as well.

DP

dad penner

5/5Google· 2 months ago

Great location downtown. Super friendly front desk and restaurant staff. Everyone I met was enthusiastic and actually looked like they cared- which is extraordinary in 2026. Beds are really comfortable and my room was spacious. Only note is that the clothing hooks on the bathroom door was gone (not repaired) and shower leaked unless you reefed on the valve handle- so the place is showing a few signs of age but understandable and minor. “Executive Lounge “ is an honour system pay as you go drinks space with really nothing to offer if you arrive late in the day. Again, minor stuff and a good way to get you back down to the restaurant 😂

AB

Amardeep Bhatia

5/5Google· 2 months ago

I had an unexpected situation when I arrived in Toronto from Calgary on July 3. Unfortunately, my original hotel booking had been cancelled without any prior notice, leaving my family and me in a very difficult position. I reached out to my friend, Mr. Titto Thomas, who works at Hilton Toronto, and he immediately stepped in to help. He spoke with Front Office Manager, Mr. Justin Mulla, who went above and beyond to accommodate us. Despite the city being extremely busy due to the FIFA World Cup, they managed to arrange a room for us on the same day, which I truly appreciate. From the moment we arrived, the hospitality was exceptional. The staff welcomed us warmly, the room was excellent, and the overall service exceeded our expectations. Mr. Justin Mulla also took the time to meet us personally, which reflected his professionalism, humility, and genuine care for guests. Looking back, what initially felt like a stressful experience turned into a wonderful stay. In a way, I'm grateful my previous booking didn't work out because it gave us the opportunity to experience the outstanding hospitality at Hilton Toronto. The room rate was also very reasonable. My sincere thanks to Mr. Titto Thomas, Mr. Justin Mulla, and the entire Hilton Toronto team for turning a difficult situation into a memorable one. I highly recommend this hotel and look forward to staying here again

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ToddW118

4/5Tripadvisor· 3 weeks ago

We are Hilton Honors Diamond members so this particular hotel was an easy choice. It was located very close to the ScotiaBank Arena and the TTC. We were visiting the city for a Rush concert and the WTA tennis tournament as well. The Executive lounge comes with our membership and we had an enjoyable breakfast there every day. It got a little busy and the staff were a little overwhelmed at times but it did not take away from the variety of the food and our dining experience in general. The room was a good size and the bed was very comfortable. One thing that did stand out to me was how friendly and attentive the housekeeping people were and the hotel staff in general. I had a problem with the Wifi and called the dedicated # with a tech on the other end who fixed the problem fairly quickly. We enjoyed the indoor/outdoor swimming pool which was a nice area with a bar where you could order food as well. They also had one of the best equipped gyms we have seen at any hotel. They had the standard weights and treadmills but also both a Lat pulldown machine and a separate cable/pulley machine as well. They also had a good system for getting your car from the valet where you texted a number or took a picture of a barcode linked to your car to let them know you wanted it retrieved. If and when we come back to Toronto this would be the only hotel we would consider.