Omni Austin Hotel Downtown

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Roam00505257655

5/5Tripadvisor· 2 weeks ago

I really enjoyed my stay at the Omni due to its location; it was right downtown but away from the chaos of 6th Street. The room was spacious, and the bed was very comfortable. The bathroom was also clean and well-maintained. There were plenty of convenient food options available, which I appreciated. I particularly enjoyed the gym, as it had all the machines and weights I needed for a good workout. I also want to highlight the housekeeping services, which communicated with me consistently about when they would clean the room. I found that very helpful, and it truly stood out to me. The front desk staff were friendly and very helpful as well. Overall, I would definitely choose to return to this Omni.

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LA119

4/5Tripadvisor· 2 months ago

King balcony room, small nice room, spacious bathroom. Clean hotel, nice pool area, helpful employees. The bed and pillows were super comfy, but the trash cans really need bags, I just didn't feel right throwing trash in there. Door to balcony, I fought to close it every time, it was heavy and needed some grease on the track or something . They need more trashcans around the property, on floors, in coffee shop, and more signage around the hotel. Especially from the pool stairs, I kept walking past the door into the hotel from the pool. The parking garage coming into and of the hotel need signs. They split the spot with some offices, so that was interesting to see people working. There isn't a store nearby, their store was closed or being remodeled, bummer. Get the valet no matter what!! The self park is deceiving, it isn't part of the Omni. Someone made a comment they paid $32 for self park, Nope, I paid $61, Each time, even though the sign said max$ 51, garage creeped me out a bit. The best part was the bed, the pillows, their pool, their lounges, their bar, the coffee shop and the balcony for fresh air, view was ok. I didn't get to eat at the café.|I felt like their were very little employee connection with guests throughout the hotel.

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Alice Q. Hoang

5/5Google· 2 weeks ago

This was such an incredibly nice but most importantly considerate hotel. I’ve never had a hotel Ask me about, how I felt about the food. I’ve never had someone check me in late at night like Julia be so invested to make sure I got to my hotel room OK and make sure it was the room I wanted. I’ve never left a hotel the way Cisco made sure that I knew exactly what I needed to do to get to my flight on time. I’m not used to nice hotels, but I will tell you this: this is a very nice hotel. Not because of the amenities. But because of the people.

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Chrisco19

5/5Tripadvisor· 3 weeks ago

Prior me booking my reservation, I called and spoke to Nicole to inquire about the room types since I hadn't stayed at Omni Austin since becoming an Omni Loyalty Guest in 2011. Nicole provided me great advice and exhibited patience in helping me select to right room that I would need to book for me to be upgraded from. Mark called me a couple of days before my arrival to inquire about my amenity request kept me informed leading up to my check-in. He made sure everything was to my satisfaction. Valet was very helpful during arrival and departure as the female opened the car door for me to get into Lyft ride. I also enjoyed hearing the DJ playing old school R&B in the hotel lobby, which I've never experienced at any other Omni properties that I've stayed at over the years. It made for an upbeat arrival experience.

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Dan

10/10Priceline· 5 months ago

The property had friendly and engaging employees from parking, to reception, bar/restaurant/coffee shop to housekeeping. It was a very comfortable stay and its location downtown made it walkable to several venues besides the graduation we attended.

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DrJeffery

3/5Tripadvisor· 3 weeks ago

Recently stayed here in October for a five day trip. Overall, the hotel was excellent and beautiful. Some disappointments were: uncomfortable beds, difficult to connect to wifi, and no bar service at the rooftop pool except on weekends. Also, there was a DJ playing techno/dance music in the lobby at 10AM on the weekend and with the time difference from our original, this was not appreciated at all. However, the service was great, room was clean and beautiful, restaurant was very good and the fitness Center was well equipped.

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U2975JRchristopherr

5/5Tripadvisor· a month ago

Overall, a great Experience. Had a little difficulty finding the entrance to the hotel, as the site has multiple access points. Some of these are open throughout the day, others are not. When I did find the entrance (look for the area where the Valets are standing in green shirts - I was able to find the front desk. Sophia who helped me was charming and kind, and a credit to Austin. The Hotel shares geographical footprint with another large office building and occupy 1/3 of the overall space the Office Building the other 1/3 with a large (1/3 the overall interior) atrium between. The Room was spacious and clean, with appointments suited to the style of Austin, a little eclectic but cool. A wireframe unicorn was emerging from the wall in a sculptured art piece. Spent time in the conference area with a really nice view of downtown for a business meeting. Conference rooms were well-lit and it cell reception in the room was good. Meeting catering from the hotel staff, was great. Breakfast and lunch were tasty, and reflective of the south Texas flavors. Hotel is within walking distance of the capital, and while a bit of a stretch also within walking distance of the famous Bats - a great walk at twilight. Staff who cleaned my room were attentive, and they offer a benefit to local charity (benefiting the 'say goodnight to hunger initiative') if you decline room cleaning during the trip. I put out a 'no need to clean' hanger on my door and they checked via text to make sure I really meant that. Noise level was very low in both the room, and the conference facilities. Thank you for your service - Salma from Housekeeping. My favorite part of staying here was the location!

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Thomas Stewart

5/5Google· 3 months ago

We had a great stay. The building is a little dated and the restaurant isn't much. But the service was great and our upgraded room (thanks Amex Platinum) was great. The balcony, as you can see, has a pillar in the middle of it and didn't have any chairs. (Also, Austin is sooo muggy! But that isn't Omni's fault.). But I enjoyed having the balcony all the same. Pool had was a pretty vibrant scene on Saturday. Thanks to Skylar and Avery for your attention to detail with service.