Mandarin Oriental Boston

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Lori Cardarelli

5/5Google· a week ago

Although my stay was brief, just a quick overnight visit for business, it was a wonderful experience from start to finish. The hotel was beautiful, welcoming, and exceptionally well maintained. My room was spotless, comfortable, and thoughtfully appointed, providing the perfect place to relax after a busy day. The staff was warm, friendly, and professional, making even a short visit feel special. Everything was seamless and enjoyable, which is especially appreciated when traveling for business. A truly lovely hotel with wonderful hospitality. I only wish I could have stayed longer and would happily return on my next visit!

FM

Flavia Montoro

5/5Google· 2 months ago

We had an absolutely wonderful stay. The room was incredibly beautiful, spacious, and exceptionally comfortable. The spa was amazing, and the staff was incredibly attentive, friendly, and always willing to help. Everything exceeded our expectations—it was the best birthday experience ever! We would definitely stay here again and highly recommend this hotel to anyone looking for a truly memorable stay.

TM

Trip.com Member

5/5Trip.com· 2 years ago

It is very good, top choice.

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Extraordinary761323

5/5Tripadvisor· a month ago

As always my stay at the Mandarin Oriental in Boston was amazing. It is truly like coming home. We have been coming since 2014 (at least 40 stays). The team in Boston has assisted us with amazing stays at other locations most recently in Paris and that was also top notch and perfect . We came last week to help our younger daughter move in to her apartment in South Boston. My older daughter and I were greeted with personalized macaroons. And beautiful rooms. We didn't get our usual Suite as we were busy moving her in but the team brought in a mini fridge and kept my oats cold for me. There is nothing like the 1st cappuccino at the Mandarin in Boston always amazing. The team as you enter, Concierge, Front Desk ,and Valet;Housekeeping, maintenance, Room service, Doormen, are all the best customer service team probably in the world. I have traveled often and stayed at other 5 star hotels but Mandarin Oriental Boston is amazing and like coming home.|All of our children went to Boston College so we frequently had stays, they loved their breaks at the hotel,rooms,spas, late night treats. |I look forward to my next visit in October. |M

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X577LRmariar

5/5Tripadvisor· a month ago

What a beautiful property, perfectly situated right on Boylston Street in Boston. So easy to walk to restaurants and bars close by. A walkable town. We arrived on a Friday afternoon and were delighted to find our room ready for check-in. As we drove directly from the exit to the valet, we were promptly welcomed by the doorman, who made us feel immediately welcomed. Check-in was seamless, with Michael, the Manager, ready with our room key. The lobby is a beautiful, open space, where we were also warmly greeted by Jason, the Hotel Manager, who welcomed us back to Boston and let us know that if there was anything we needed during our stay, we should simply let him know. As requested, our room was located on a high floor overlooking Boylston Street. Our temperature preference and requested amenities had all been perfectly arranged, just as we had asked. The restaurant on site is Gordon Ramsay’s restaurant. While we only stopped in for drinks during this visit, the team was friendly, welcoming, and attentive. Mandarin Oriental Boston truly does not fall short when it comes to the guest experience. From the moment we arrived, every detail felt thoughtful, personal, and well executed. It is these small touches and the genuine warmth of the team that make the experience so memorable. We are already looking forward to our next trip.

SB

Shiva Delrahim Beck

5/5Google· 3 months ago

The staff was excellent, the location was impeccable and the restaurant was fantastic. The bathroom needed a little updating, but otherwise, room was spacious (Amex got us upgraded to city view), bathroom was large. The only strange part was that the closet door needed to stay open for the a/c to reach the room. But it was a walk in closet. Hotel also used dyptique products, which were magnificent smelling and high quality. All in all, wouldn’t stay anywhere else in Boston. LOVED it!!

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Hayley Grigg

5/5Google· a week ago

**The most perfect Boston wedding** We had our wedding at the Mandarin Oriental Boston at the end of June, and if we could do it all over again, we wouldn't get married anywhere else. It was the classic, iconic Boston wedding we had always dreamed of, and there is truly nothing we would change. Danielle, who we first met with, is amazing and was the reason we chose the venue in the first place. Emma, the wedding coordinator provided to us by the Mandarin, was incredible from start to finish. She was so easy to work with, professional and detail-oriented, and thanks to her the entire day went off without a hitch. Both were an absolute pleasure, and I can't recommend them enough. Thank you, Emma, for giving us the day of our dreams. The bridal suite was gorgeous, huge and so much fun to get ready in. Our late June date was perfect for cocktail hour outside in the beautiful courtyard, and it couldn't have been better. Then came the reception in the ballroom, which is where the Mandarin really stands out. Since most of a reception happens at night, the beauty of the room itself matters so much, and every detail was stunning: the light fixtures, the carpets, the drapes, the walls, the dance floor. It was elegant and absolutely gorgeous. Because the ballroom is so beautiful, you could truly get married here any time of year and it would be just as stunning. The service was impeccable and the food was fabulous. The grilled beef tenderloin, one of our entrées, was incredible, and the dessert buffet at the end of the night was amazing, with every single item a hit. The bartenders were fantastic, and the room was set up perfectly. The next morning we had brunch in the Bangkok room, another beautiful space, and it was fantastic as well. The attention to detail throughout the entire weekend was perfect, and we have absolutely no complaints. In our opinion, the Mandarin Oriental is the most perfect wedding venue in Boston, and we couldn't recommend it more highly.

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alexeS1693AQ

5/5Tripadvisor· 2 months ago

What was meant to be a short stay turned into three nights at the Mandarin Oriental Boston. From the moment we arrived, the team just completely exceeded our expectations. Though we’d been prepared to change rooms, they surprised us by upgrading us to a suite in celebration of my 50th birthday, which was a lovely gesture. Every member of staff was exceptional. From Paul, our concierge who organized bikes, to the front desk and housekeeping and restaurant teams, everyone was warm, attentive, polished, really memorable stay. We left feeling really well looked after.