Four Seasons Hotel Cairo at Nile Plaza

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MattoTravel

5/5Tripadvisor· a month ago

An older fours seasons property, with good service. overall the service was as expected for a Four Seasons hotel, attentive and professional, with effort made to make me feel welcome and meet my needs. I had a few issues with organising tours, which was outside of the hotels control, the guide was late by an hour. the hotel apologised for this and discounted the tour. it was a good effort as I had been planning the tours for some time. the room was good, the bed was comfortable, the bathroom was spacious with great water pressure. I was in a suite, with a balcony and furniture that allowed for a great experience each evening, I could watch the sun set over the Nile with the pyramids in Giza in the distance, it was magical. I had room service there on the balcony a few times. the room service was AMAZING, so professional, I had meals on the balcony a few nights and Ahmed the waiter was so great, explaining the food, setting it up on the balcony and returning to remove the dishes. it was a full silver service experience with a view of the Nile and Pyramids during sunset. the outdoor pool was good, with great service, it got shaded in the afternoon which was actually a nice relief from the heat. there is a nice indoor pool that was quiet. the gym was adequate, a bit small and dated. the main restaurant was good, with good buffet breakfast and dinner, with a la carte options. the check in and check out process was quick and efficient, the airport transfer service is a must given the chaos of Cairo traffic and I paid extra for the VIP service through the airport, worth it. it made getting to and from the hotel much easier.

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Baraah Mohammad

5/5Google· 2 months ago

One of the finest places I’ve ever stayed is Four Seasons Cairo. I’m truly happy with my stay it was my first time here, and it definitely won’t be my last. I’d also like to express my sincere appreciation and gratitude to Ms. Nijar She played a huge part in making my stay so special and memorable. Sending lots of love from Kuwait to Cairo. 🤍

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JingLi

5/5Tripadvisor· 3 months ago

Fantastic stay. All the staff members have been incredibly kind, thoughtful, and thorough. They don’t just give you what you ask, they anticipate what guests may need and look after them. Really top notch service. |Room was impeccable. Very tastefully done and squeaky clean. We enjoyed the pool every day we were here. It’s a great escape after a day of exploring Cairo. Staff were super nice. |Breakfast buffet had a wide variety of western and Egyptian items. Delicious. We loved both the Lebanese and the Egyptian restaurants. It’s pretty much my kids’ first time eating middle eastern food and they loved it. |Really highly recommend if you come to Cairo.

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RehamMahmoudGuide

5/5Tripadvisor· 3 months ago

Four Seasons Hotel Cairo at Nile Plaza offers an outstanding luxury experience in the heart of Cairo. Located along the Nile River, the hotel combines elegant design, excellent hospitality, and breathtaking views of one of the world’s most famous rivers. The rooms are beautifully designed, comfortable, and provide a relaxing atmosphere after exploring the city. The staff are professional, friendly, and always ready to make guests feel welcome. The restaurants offer high-quality dining experiences with a great variety of options. What makes this hotel special is its perfect location, allowing easy access to Cairo’s main attractions while providing a peaceful and luxurious environment away from the busy streets. As someone passionate about Egyptian history and tourism, I appreciate how this hotel represents the perfect combination of modern comfort and the unique charm of Cairo. Helpful tips for future travelers:|Choose a room with a Nile view for an unforgettable experience, especially during sunset. The hotel is a great choice for travelers looking for luxury, comfort, and a convenient base for exploring Cairo’s historical sites. Booking in advance is recommended, especially during peak travel seasons.

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Trip.com Member

4.7/5Trip.com· a year ago

Apart from the amazing location; beautiful old fashioned glamorous interior design , amenities cleanness and good F&B quality , I’d like to highlight absolute professionalism in hotel’s staff attitude and service level. One of my best experiences staying in a hotel.

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F3735DAmaryams

1/5Tripadvisor· 2 months ago

I was extremely disappointed with my stay. The overall experience was far below what I would expect from a five-star hotel. I had specifically paid for a room with a terrace and a view. The room I received was not the one I had booked. It was located on the 30th floor, had no terrace, smelled strongly of dampness, was not properly cleaned, and contained mosquitoes. Even the fruit provided in the room had already gone bad.! Even though the room should have been ready long before my arrival, I was assigned a room on the 30th floor without a terrace. The room had a strong musty smell, did not appear to have been properly cleaned, and looked as though it had been left unused for a long time. There were mosquitoes in the room, and even the fruit provided had gone bad. When we contacted the manager, the situation was not handled appropriately. I was simply told that there were no other rooms available and that I would have to wait until the following day for a different room. During the rest of my stay, the level of service continued to be disappointing. I reported that the room was too cold and was told that someone would come to fix the issue, but nothing was done during the following three days. The internet connection was unreliable, and on one occasion, it was completely unavailable for several hours. I also found the housekeeping staff’s attitude unprofessional and unfriendly. I would not recommend this

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573masak

5/5Tripadvisor· 4 months ago

My parents and I stayed in wonderful Four Seasons hotel for one week in june and enjoyed our stay immensely! All our requests were efficiently and promptly fulfilled. We stayed in two beautifully appointed and spacious Nile view rooms on 23rd floor, so our rooms were very tranquil and quiet (thank you Selma so much!🥰🌟) All hotel facilities are great, beautiful heated swimming pool, great gym, breakfast and dinner outlets. Breakfast at Zeytouni has various options, dinners at Pool deck, Byblos, Riviera and chinese restaurant 8 were great! Everything is perfectly clean and well organised, you can truly relax and fully enjoy your stay! Concierges are very helpful and knowledgeable, and all staff members are so sweet and cordial! Our stay exceeded all our very high expectations and we will certainly come back!|Hope to see you soon and wishing all the best to Four Seasons team.|Yours sincerely,|Milenko, Marija and Masa Kulauzov,|Novi Sad, Serbia

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H5733GTmohammada

5/5Tripadvisor· a month ago

I had a wonderful stay at this hotel. The service was excellent, the atmosphere was welcoming, and everything exceeded my expectations. A special thanks to Dareen Tareq at the reception for her professionalism, kindness, and outstanding service. She was incredibly helpful and made my stay even more enjoyable. Highly recommended!