Dock House Boutique Hotel and Spa by Newmark
5.0-star · Moorings 5 & Portswood Ridge, 5 Portswood Rd, Victoria & Alfred
4.6(84 Google reviews)
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Paula Rodness
5/5
Google· 3 months ago
Google· 3 months agoWe had an incredible stay here for our honeymoon. After hours of flight delays, we arrived very late at night in the cold rain and were welcomed with such warmth and kindness. The hot chocolate on arrival and desserts in our room congratulating us on our honeymoon were thoughtful touches that made us feel so special. A special thank you to Ashley, who looked after us at breakfast. He was friendly, attentive, and always went the extra mile to make sure we had everything we needed. The hospitality was some of the best we've ever experienced. The property was peaceful, comfortable, and we felt safe and well looked after throughout our stay. It was hard to say goodbye to the incredibly comfortable bed and outstanding service. We would happily recommend this property to anyone looking for a relaxing getaway with exceptional hospitality.
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Brinkleybuddy
5/5
Tripadvisor· 4 months ago
Tripadvisor· 4 months agoThere is no way to express the hospitality and kindness of the staff. From the moment we arrived to our goodbyes, they were thoughtful and kind. My husband was sick part of the time and the staff kept asking if we needed a doctor or anything else.|The hotel itself is the old dock master’s house. It is lovely and quiet. Ashley was our “go to person” in the house and he made our stay easy and enjoyable. He anticipated our every need. Breakfast was excellent with a buffet as well ability to order off the menu.|It is part of the Queen Victoria hotel which is right across the courtyard (where you check in). They have a bar and dining room, so we enjoyed a cocktail every evening before we headed out for dinner. |And of course the hotel is right at the V&A waterfront. I can’t recommend the Dock House enough!
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Kaysee Sahni
5/5Google· 3 months ago
Google· 3 months agoWe really enjoyed our stay here. The location is perfect, rooms are spacious and clean, the gym and spa are amazing, and staff are super friendly. We checked in very late and there was a mix up with our room, but the staff went above and beyond to sort it out. Special shout outs to Ashley and Sol (the general manager) who were both brilliant.
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Trip.com Member
5/5
Trip.com· 2 years ago
Trip.com· 2 years agoWhat a find !! loved this boutique style hotel. Great location great service amazing breakfast, beautifully decorated with very generous sized rooms and friendly staff. Will definitely be back.
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OnAir02956157864
5/5Tripadvisor· 6 months ago
Tripadvisor· 6 months agoWe have stayed at The Dock House numerous times, always in one of the upstairs rooms. They have a lovely veranda overlooking the gardens and pool. The place has had a refresh in the last few months and the breakfast room has a modern, airy feel. Ashley, who runs the breakfast room is an absolute delight and his energy and creativity bring the place to life. The rooms too have had a little update and are comfortable without being over-fussy. Location is ideal. The Waterfront can be lively at night, especially at weekends, but it does not really disturb the sense of tranquility. Importantly, the place and surroundings feel very safe.
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Cossysenior
5/5Tripadvisor· 7 months ago
Tripadvisor· 7 months agoThe Dock House is the former Cape Town Harbour Master's residence on an elevated position directly opposite the wonderful Cape Town V&A Waterfront. The property has been split into 6 absolutely wonderful suites, 3 on the ground floor and 3 on the 1st floor. We stayed in suite number 1. The individual suites are extreme large and superbly fitted. They include: a large Entrance Hall, Lounge, a very large bedroom and equally large bathroom and private walled patio. Without doubt, the word 'Superb' wouldn't do justice to the quality of the suite. Whilst breakfast can be taken in the Dock House dining area (which also provides direct access to the garden and pool area) many guests prefer to use the restaurant of the adjacent Queen Victoria hotel which is less than 50 metres away on the same level as the Dock House. My wife and I agreed that the Dock House is in our 'Top 3' places we have stayed in with regards to overall quality.
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PatriciaP540
5/5Tripadvisor· 7 months ago
Tripadvisor· 7 months agoThe Dock House Boutique Hotel is part of a complex of accommodation right near the harbour and the various businesses and shops of the wharf redevelopment. The rooms and facilities were very spacious, staff were very helpful and friendly, they anticipated your wishes and service was above and beyond. Breakfast was great, garden, pool and gym fabulous. Very clean, well maintained. Very quiet despite being right next to the harbour with all its shops and restaurants. The area felt and seemed to be very safe. Well located for expoloring the Zietz MOCAA and going over to Robben Island, and having choices for various meals.
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IanNewcombe
5/5Tripadvisor· 7 months ago
Tripadvisor· 7 months agoSituated on an elevated position immediately opposite the Cape Town V&A waterfront with magnificent views of Table Mountain too. Ideally located & within a five minute walk you are in the heart of the V&A. Dock House was lovely only a very small number of rooms, six I think. Ours was more like a suite, huge bedroom & bathroom. Breakfast was a delight, Ashley was a superstar & made breakfast time so very special with his easy conversation. The gardens & pool are lovely too. Highly recommend staying at the Dock House for your V&A experience.
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