Anantara Chiang Mai Serviced Suites

Response from the property

Dear Mr. Kevin, Thank you very much for sharing such a detailed and thoughtful review. We’re delighted to hear that you enjoyed your 4-day stay in our two-bedroom unit, and especially pleased that Pai and Bam made your experience even more memorable. They will be very happy to receive your kind recognition — and we’re glad you enjoyed the soap carving activity and our nightly chocolates as well. We truly appreciate your constructive feedback regarding the lighting, shower tap, and water temperature. Your comments are very valuable and will be shared with our engineering and design teams as we continuously work to enhance guest comfort and accessibility. Thank you once again for choosing to stay with us and for taking the time to highlight both what you enjoyed and where we can improve. We look forward to welcoming you back for another wonderful stay in Chiang Mai. Warm regards, Arnaud Béril Cluster General Manager

Response from the property

Dear Ms Paula Artley, Thank you so much for your wonderful review and for choosing to stay with us at Anantara Chiang Mai. We are truly honored to hear that, among the nine Anantara properties you have visited in Thailand, your experience with us has become your number one. Your kind words about our luxury accommodation, attentive service, and unbeatable location mean a great deal to the entire team. We are especially delighted to know that our Housekeeping team helped make your stay comfortable with their thoughtful and meticulous care, while our reception team created such a warm and welcoming arrival experience. A very special thank you for recognizing Tony, Gam, and Donut. Your compliments will certainly make their day, and we are so pleased they were able to contribute memorable moments to your Chiang Mai journey — especially the unforgettable Negronis at 1921 Bar. It was truly our pleasure to have you with us, and we very much look forward to welcoming you back again for another exceptional stay in the near future. Warm regards, Tudsaporn Jaiboonchuen General Manager Anantara Chiang Mai Resort

Response from the property

Dear B., Thank you for your kind and detailed review. We are truly honored to be your first choice in Chiang Mai and to hear that our suites and team have made your stays so enjoyable over the years. Your loyalty means a great deal to us, and it is wonderful to know that our service has helped you feel at home. We very much look forward to welcoming you back on your next visit and providing another relaxing and memorable experience. Warm regards, Arnaud Béril Cluster General Manager

Response from the property

Dear Ms. Lavina Daswani, Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay in our two-bedroom apartment and found our reception team, especially Bam, extremely helpful with recommendations. It’s great to know that your room was well equipped and that you felt it was a perfect place for your family stay. Your kind words and perfect ratings mean a lot to us. We look forward to welcoming you and your family back soon for another memorable visit. Warm regards, Arnaud Béril Cluster General Manager

Response from the property

Dear Mr. Adrian “Tibs” Tibayan, Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you found your stay cozy, comfortable, and convenient, and that you enjoyed the nearby attractions and facilities. We truly appreciate your helpful note about the washing machine in the suite. Your insights will be very useful for future guests, and we will also look into ways to further improve this aspect of the experience. A special thank you as well for recognizing Ms. Bam. We will be sure to share your kind words with her—she will be thrilled to know that her warm assistance made your check-in and check-out experience memorable. It means a lot to us that you rated our rooms, service, and location 5/5, and highlighted us for our value, luxury, and atmosphere. We look forward to welcoming you back for another enjoyable and relaxing stay. Warm regards, Arnaud Béril Cluster General Manager

Response from the property

Dear Mr. Mohammed Rahman, Thank you so much for taking the time to share your lovely review! We’re delighted to hear that you and your family of four had an enjoyable stay with us. It’s great to know you appreciated the breakfast experience, especially the clearly labeled halal options, as well as the friendly service from our team. The pool on the 7th floor is one of our favorite spots too—we’re glad you enjoyed the view! We also appreciate your kind words about the spacious rooms, twice-daily housekeeping, and our convenient location near the night markets. Your comment that the hotel is family-friendly, good value, and tech-savvy means a lot to us. We look forward to welcoming you and your family back again for another memorable stay! Kind regards, Pitak Norathepkitti General Manager Anantara Chiang Mai Resort

Response from the property

Dear ACCF Accf, Thank you very much for sharing such wonderful feedback. We are delighted to know you enjoyed the luxurious comfort of our accommodation, the convenience of our location, and the superb buffet. It is also a pleasure to hear that our rooms and signature spa-inspired ambiance added to your relaxation. We truly appreciate your kind words and perfect ratings, and we look forward to welcoming you back for another memorable stay. Warm regards, Arnaud Béril Cluster General Manager

Response from the property

Dear Exocet, I am delighted to hear that your recent stay at both the Anantara Chiang Mai Serviced Suites and Resort in Chiang Mai was a truly zen-like experience. Thank you for taking the time to share your positive feedback with us. It brings me great joy to learn that you found the service at the Serviced Suites to be of the highest caliber, befitting our commitment to providing a 5-star experience. I'm pleased that you enjoyed the inviting pool, delectable breakfast offerings, and our signature River Boat Dinner Cruise, which was made even more memorable by the attentive service of your butler and guide, Benz. Your compliments regarding the cleanliness of your accommodations, the warmth of our reception team, and the relaxing ambiance of our spa have been shared with the respective teams. They take immense pride in their work and ensuring that every aspect of our guests' stays is truly remarkable. Thank you for your loyalty to the Anantara brand, and we look forward to welcoming you back to our resorts, where we will continue to deliver the exceptional service and zen-like experiences you have come to expect from us. Warmest regards, Chin Pitak Norathepkitti General Manager