Ibis Colmar Centre

DK

Denisa Krehanová

5/5Google· 3 months ago

For French standards, this is an inexpensive hotel, and the price reflects the quality. During our road trip, we stayed at seven different Ibis Budget hotels, and in many cases the quality exceeded our expectations for the price. Breakfast was very good, although it was practically the same in every hotel. It would have been nice to see a few local specialties or regional variations 🙂 The hotel has its own parking lot, and we had no trouble finding a parking space. The accommodation was comfortable and perfectly adequate. There are no wardrobes in the rooms, but there are plenty of hangers and shelves instead. The room had a working air conditioner, a private toilet+shower. 🚽🚿 The toilet is separate, while the shower is located in a small enclosed cubicle (almost like a wardrobe), the sink and mirror in the room itself. 🚶‍♀️5min walk from the old city centre.

TH

Theresa H.

3.5/5TrustYou· 2 months ago

It was a good budget hotel. Clean and good service. We were travelling with 3 teenagers and found the rooms a bit to small for 3 full-grown people! The shower being directly in the sleeping area was inconvenient.

7

706korayk

4/5Tripadvisor· 3 months ago

Price ro value hotel. Very close to Colmar city center, 4 min walking distance. Friendly personnel. Room is clean, quiet. Room was a bit small but similar to our expectation. Safe parking place with 10,5 euro cost per day which is decent price. Breakfast was also good, not plenty of choices but can find standards.

MC

mina cardaku

5/5Google· 4 months ago

I had a great stay at the ibis budget Colmar. The staff are very kind, welcoming, and always pleasant. The rooms are clean, well-maintained, and comfortable. The hotel is quiet and cozy. Breakfast is excellent, offering a good variety of quality products to start the day right. Thanks to the whole team for the warm welcome—I would happily recommend this hotel!

MB

Michael Brönnimann

1/5Google· 2 months ago

Unfortunately, one of the worst hotel experiences I have had in terms of customer service. There was no working light at all in our bathroom. I reported this at reception, but the receptionist simply told me that nobody could help, no technician was available and no manager was present. No alternative solution was offered. She was also unfriendly, had no name badge and refused to give me her name when I asked. We paid the full price for the room. After contacting the hotel by email, I received an apology three days later explaining that the hotel was full and their technician was on holiday. However, no compensation or partial refund was offered. I replied asking them to reconsider – and received no further response. Another important warning: the underground parking is marked with a maximum height of 2.10 m. We relied on this information, but our car unfortunately hit a lower section and the roof was damaged. I informed the hotel about this as well, including a photo, but received no response. Problems can happen in any hotel. What makes this a 1-star experience for me is how the problems were handled: no solution at the time, no compensation afterwards, and finally no response at all. I cannot recommend this hotel.

M

ManonD222

4/5Tripadvisor· a month ago

Clean, pleasant room. Comfortable bed. No safe in the room. |Well located to access the main interests. |We had a problem with the bathroom sink and it was readily addressed.

F

Felix

1/5Google· 3 months ago

School trip, rooms for 3. Never again. ⭐ (1/5) We stayed here as a school class, about 30 people, rooms booked for 3 each. The room itself: a double bed plus a single bed on a loft frame above it, so bed-wise, 3 people technically fit. But that's about it – no closet, no shelf, nowhere to put anything. Two suitcases on the floor and the room is already full, no room to unpack, barely room to move, let alone actually live in there as three people. The room smelled bad the moment we opened the door, like a mix of urine, sewage and rotten eggs. I found hairs in my bed that weren't mine, and the shower had mold in it. Others from our group told us they found bed bugs in their room – not in ours, to be fair, but that didn't exactly make us sleep better. The sink isn't even in a bathroom, it just stands in the room, and it's cracked and chipped (photos attached). The toilet is a plastic cubicle like on a train and the door doesn't lock. The shower glass is supposed to be frosted but has clear spots you can see through. So privacy is basically zero, with 3 people per room. Our room door in particular squeaked so loud it woke everyone up every time someone went out. Plus there's a construction site directly across the street, jackhammers and trucks all day. About the deposit: yes, a few people from our group (maybe 4 out of 30) were too loud one night, that's on them. But the hotel then wanted to keep 30% of the deposit from every single one of us. Our teacher got it down to 10% – mainly by pointing out the state of the rooms we all had. Punishing the whole group for a handful of people, in rooms like these, just felt wrong. I get that it's a budget hotel. But clean beds and rooms where the booked number of people actually fits should be the minimum.*

TM

Trip.com Member

4.7/5Trip.com· 5 months ago

The room was clean, and the location was great, with the old town just a 10–15 minute walk away. I also appreciated that the check-out time was at 12:00. There was a water dispenser in the lobby as well, which was very convenient.