Hotel Smart Inn Mahipalpur Delhi Airport
3.0-star · hotel star inn mahipalpur a 206 road no -6, gali no- 9 mahipalpur -37 Indira Gandhi Int'l Airport
4.1(308 Google reviews)
Reviews from
MS
Madhusmita Singh
4/5
Google· 2 months ago
Google· 2 months agoI had reserved superior room with window and breakfast included in a deal price. It was the biggest or best room of this hotel. Both room and bathroom were clean and hygiene was well maintained. Lucky me but I felt similar level cleanness, bright light and hygiene was not maintained for the hotel corridors, lift and lobby areas. Inside the room lights were not working for one side of the room but it was manageable with other side lights. Power cut had happened for an hour and there was no power backup. It was sunny afternoon and no AC for an hour. We somehow could manage just with the windows. Food and Room service were good but breakfast was post 9 am as per the availability of the staffs. Overall experiwnce i am considering good because of the deal price. Hotel name was written as Star on the hotel entry and in menu card and rest everywhere it is hotel Smart inn. This name caused but confusion during cab booking.
SS
sougata saha
1/5Google· 3 months ago
Google· 3 months agoI was traveling with my parents, who are senior citizens. This hotel is not at all senior citizen or family friendly! First, our room was not serviced. The bed sheets and blankets had cigarette holes and were used. Second, the flush of the commode was not working. They shifted us to a double bed room although we booked a triple bed one. Third, we had ordered the complimentary breakfast the previous night, but the staff said we will have to wait till 10 am because apparatuses their cook didn't come. The breakfast time was from 8-10 am and our checkout time was 10:30 am. Overall, waste of money. Any other hotel nearer to the main road would be a better option. I don't understand how this is a high rated hotel in MMT!!
NS
Niketan Shelke
1/5Google· 3 months ago
Google· 3 months agoI would like to bring to your notice that almost every detail provided about the hotel was misleading and did not match the actual facilities. The rooms are unhygienic and have a foul smell. Room service is poor, and there was no hot water available. Drinking water bottles were chargeable, which was not informed in advance. Although my booking included breakfast, the hotel staff refused to provide it. Additionally, no toiletries were provided, and the rooms and washrooms were not cleaned properly, making the stay highly uncomfortable.
KL
Kirti Lodha
2/5Google· 5 months ago
Google· 5 months agoRooms doesn’t match with the photos. Absolutely terrible room , all the photos are fake , everything is broken inside , the bedsheets are awful and the blankets are even more disgusting, it has so much stains etc. Absolutely not recommended.
NZ
Nikola Ziková
1/5Google· 7 months ago
Google· 7 months agothey are scammers. they dragged us into the hotel from a taxi and claimed that my name was different than the truth just to get customers. the hotel is dirty and in very bad condition. we paid a large amount for the night and only later we found out that we were in the wrong hotel. you better avoid this hotel
SA
Shyam Agrawal
4/5Google· 8 months ago
Google· 8 months agoOverall, it was a good experience staying at this hotel, price wise, it is budget friendly, it is near IGI Airport and the plus point is that the pass provides cab facility as a complimentary service to drop you up to the airport and also provides cabs to go to other areas of Delhi NCR at a discounted rate.
SK
Sunil Kumar
1/5Google· 6 months ago
Google· 6 months ago"I was disappointed with both the room conditions and the level of service during my stay. Cleanliness was a significant concern, and I didn't feel comfortable staying there. Unfortunately, we had to look for another option and ended up booking a room in Ohio for the same cost."
LR
Lakhan Rajput
1/5Google· 7 months ago
Google· 7 months agoPathetic service I have ever had. If you want to waste your money you can book the hotel. They don’t even listen to your problems. Rooms are so messy full of smell, you can’t even sleep peacefully. I wouldn’t recommend at all. I had booked this hotel for 2 days and checked out within one day because I wasn’t able to stay there for a single minute after so many follow ups with hotel and Cleartrip as well. No body took responsibility and I had to book another hotel at higher price.
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