Name: VIA INN Himeji JR-West Group
Address: 33-1 Minamiekimaecho, Himeji, 日本

Guest reviews

3.9Good(322)

Excellent107
Good119
Average64
Poor18
Terrible14

Guests like

Clean Rooms: Guests mention clean, functional and comfortable rooms with good size, and some note a nice night view of the city.
Friendly Staff: Reviews repeatedly praise the friendly and helpful staff, including at the front desk.
Free Extras: Guests appreciate free evening meals and drinks, plus amenities like bath salts and a lobby tea selection.

Guests mention

Location: The hotel is about three minutes' walk from Himeji Station, and guests note the castle is a half-hour walk away.
Room Temperature: Guests mention the air-conditioning is controlled by a knob, not a remote, and can run cold, so it's worth asking how to adjust it at check-in.

Summary for your reference

Reviews from

Seth Li

4/5

Google· 2 months ago

I can easily list a dozen reasons why this place isn't perfect, for example: - The toothbrush and hairdryer they offer are perhaps the worst you could find in Japan. - A bit of mould and dust here and there around the corners. - The button for the lift in the corridor makes a silence-breaking beep when you press it. - The air-con does not come with a remote control, but a knob next to the bed. And worse, even when it's set to low, is too cold in a summer night.(Still about 30 degrees outside.) I had to turn it off manually from time to time. - The nightwear they offer had to be picked up by yourselves on 1/F. And it had a very faint smell of human grease. Yikes. - Seems that the TV can't show normal NHK channels, but a lot of commercial channels filled with ads... What? - Coin laundry is 500 yen just for washing and 200 yen for 30-minutes of drying... What the heck? I've been to like two dozen hotels / private coin laundry places all over Japan, it's NEVER this expensive, not even in Tokyo. - Also the first time I see NO phone to call the front desk in the room. No morning calls. Again, what the heck? But by the end of the day, I could only blame myself for choosing the cheapest option right next to the station. It's still reasonably safe, clean and acceptable... Just ... Just do yourself a favor and go somewhere else if your budget isn't that tight.

Trip.com Member

4.2/5

Trip.com· 5 months ago

An excellently located hotel, only approximately three minutes from the train station, with welcoming and professional staff. The room was clean and well appointed with a lovely night view of the city. There are plentiful adjacent shops and restaurants, and the castle is a direct half an hours walk away.

Trip.com Member

4.5/5

Trip.com· 4 months ago

Very clean and functional room. Appreciate the size too. And the ice machine is a good addition. The selection of tea at the lobby is much appreciated.

Trip.com Member

4/5

Trip.com· 6 months ago

Not much to complain about, good price for Japan and for a solo traveller it done the job, nice location right by the station and friendly staff. Maybe wouldn’t be the most comfortable for a longer stay but for 2 nights was fine.

Trip.com Member

5/5

Trip.com· 5 months ago

Had a pleasant stay overall. The room was clean and comfortable, and the staff were friendly and helpful. The location was convenient for getting around. Would consider staying again.

Trip.com Member

5/5

Trip.com· 8 months ago

This hotel was above my expectations. Very reasonable price & a free simple evening meal was surprisingly offered, as well as free alcoholic & non-alcohol drinks. Very polite & helpful staff. My favourite hotel of my whole trip to Japan

Trip.com Member

5/5

Trip.com· 5 months ago

24hours coffee and teaLots of aminities selection, check on bath saltRoom bigger then I thoughNot far from Himeji Castel and main train station Himeji Minus….In the lounge are colder then outside 😟Overall would love to come back again

Trip.com Member

5/5

Trip.com· 4 months ago

Comfortable stay near Himeji station, stayed in twin room which is only once such room per floor. Good breakfast.