Mai House Saigon Hotel

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Sophia

5/5Google· 3 weeks ago

The hotel is beautiful, elegant, and very luxurious. The staff were wonderful throughout my stay, especially Ms. Châu, who truly made my experience special. I cannot have condensed milk or sugar, but I really wanted to try the salted coffee. Ms. Châu kindly prepared a special version for me without condensed milk, and it was still absolutely delicious. She also helped me with some very useful tips on how to shop at Ben Thanh Market without being overcharged. Thanks to her advice, I was able to buy many things at very good prices. This kind of personal care and genuine attention is something I have rarely experienced at other hotels. It made my stay much more memorable. Thank you very much to Ms. Châu and the whole team for the wonderful hospitality.

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Llobby Lloyd

5/5Google· 4 months ago

My wife and I absolutely loved our stay at Mai House Saigon. We stayed a total of 3 times over a 2 week period, in a Premium King room on level 11, and a Deluxe King on level 8 and on level 7 which were all peaceful, comfortable and quiet. We found the location to be perfect and only a short Grab ride to anywhere we wanted to go or a good walk if we wanted to explore the city. The included buffet breakfasts were great and Mr Phong always looked after us, huge range of food options including Western, local Vietnamese and other Asian cuisine. There are a few vegan options but you will have to ask as not everything is clearly labelled. Mr Phong will always help you out with a vegan Pho or noodles for breakfast if you like (pictured) We found all staff were all always friendly, approachable and happy to help. Hung and Phat at the poolside bar are the best!!! Tha ks guys!! 🙌🏻 They were especially helpful and the other bartenders were always super friendly too. We can’t wait to stay at Mai House again on our next trip to HCMC.

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503georginah

5/5Tripadvisor· a month ago

We stayed at Mai House as a family of four for five nights in September. We have stayed in many 5* hotels across the world and this was one of, if not the best hotel we’ve ever stayed in. The Mai House genuinely exceeded our expectations. The hotel is beautifully designed throughout from the grand staircase in the lobby to the spacious rooms and stunning rooftop bar. From the moment we arrived, the reception staff gave us a warm welcome and had our rooms ready early. After a long journey, this was very much appreciated and really set the tone for our stay. We had breakfast included, and the food was excellent, with plenty of choice and a lovely, calm atmosphere in the restaurant. We were also given vouchers to use each day at the hotel’s restaurants and bars, which was a great added benefit. Our rooms were super spacious, had excellent lighting, and very comfortable beds. The hotel also kindly arranged for our two rooms to be next to each other with an interconnecting door, which was perfect for our family. We genuinely couldn’t fault the rooms themselves or the cleanliness of them. Finally, my mum and I booked the pampering package at the spa, and it was one of the best spa experiences we’ve ever had. The treatments were incredibly relaxing, and the whole experience was just perfect. We would highly recommend Mai House to anyone visiting Ho Chi Minh City. The beautiful hotel, excellent service, fantastic food and attention to detail made our stay truly special. We would absolutely stay here again!

TM

Trip.com Member

5/5Trip.com· 5 months ago

Had a wonderful stay at MAI HOUSE Saigon Hotel! The hotel was very clean, peaceful, and comfortable throughout our stay. The room service food arrived quickly and tasted great. Location was also very convenient — close to many attractions and only around 3 minutes walking distance to a convenience store. Even though it’s centrally located, the hotel was still quiet and relaxing at night. The staff were friendly and helpful as well. Would definitely stay here again when visiting Ho Chi Minh City!

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Susie Nguyen

5/5Google· a week ago

It took me quite a while to write this review because I still look back on our stay with such warm feelings! Nhan, Linh and Yen made my family and me feel so welcome and at home. Their genuine care made our stay truly special! I know things change with time but I will always appreciate this WONDERFUL team and the warmth they brought to our experience. Thank you for making us feel so well cared for! And I sincerely hope to see them all again at Mai House on the 14F.

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K&M

5/5Google· 4 months ago

My wife and I had a fantastic stay at Mai House Saigon, really great in every respect. We stayed in a Premium King room which was very roomy, and well laid out. The room we had (13th floor) was very quiet for street noise, great for light sleepers. Close to quite a few big tourist sites, then a short Grab trip to many more. The room service orders we placed were all fantastic, very handy for the late arriving flight. The included buffet breakfasts (that might have been a deal we got for booking direct through their website, I don't remember) were great, huge range of food options (Western, local Vietnamese and more broadly Asian) in plentiful supply. The staff were all fantastic, from check in to check out, always friendly, approachable and happy to help. When we had questions if there were any translation difficulties the staff would grab another colleague who would be totally fluent in English. I am usually happy to just have a go and get along with a laugh when travelling, but they wanted to ensure everything was correct, which is probably for the best when organising onwards transport and the like! Goes without saying all of the staffs English is miles better than my Vietnamese, I don't seem to have much of an ear for the tonal elements! Wish we had planned for longer in HCM City, it is a really cool city with heaps going on in terms of both traditional and contemporary culture (the arts, food, fashion, etc.) and Mai House Saigon was/is the perfect base for exploring.

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Linh Le

5/5Google· 4 months ago

Mai House exceeded our expectations in every way. From the moment we stepped into the stunning lobby, we knes this was going to be a special stay. The interior design throughout the hotel is elegant, stylish, and beautifully maintained, creating a luxurious yet welcoming atmosphere. The service was exceptional, every member of the staff was warm, attentive, and genuinely made me feel at home. The rooftop bar was another highlight, offering a fantastic ambiance and the perfect place to unwind after a day of exploring the city. Location-wise, the hotel is tucked away slightly from the busiest parts of the city centre. We chose it for exactly that reason, we wanted somewhere peaceful to relax away from the hustle and bustle while still being close to everything. It strikes the perfect balance, with the main attractions just a short ride away. If you’re looking for a hotel in Ho Chi Minh City that combines beautiful design, excellent service, and a memorable experience, Mai House is an easy recommendation. I would definitely stay here again.

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PAX DIESEL

5/5Google· 4 months ago

Over the past few years, I have stayed at nine five-star hotels in Ho Chi Minh City's first district for vacation and business trips. Most recently, I stayed at MAI HOUSE SAIGON for five days. It is a relatively new hotel, so the facilities are up-to-date and quite comfortable. The hotel is located in the district 1, but it’s nice that it’s not too crowded. In the morning, while taking a walk, you can see students wearing white uniforms going to the high school in front of the hotel, and you can feel the beauty and energy of Vietnam. In the morning, having breakfast at the second-floor restaurant, in my experience, it’s the quietest and most thoughtful five-star hotel service in Ho Chi Minh City. I recommend it to anyone who wants to quietly receive meticulous service in the heart of vibrant Ho Chi Minh City, gain exotic inspiration, and engage in a Rehabilitation of Life with MAI HOUSE SAIGON.