Leonardo Plaza Hotel Jerusalem: Pool & Location

Name: Leonardo Plaza Hotel Jerusalem
Address: Ha-Rav Avida St 1 Mamilla / King David, Jerusalem, 以色列

Leonardo Plaza Hotel Jerusalem: Pool & Location

At a glance: 5-star · Since 1968 · Renovated 2014 · 234 rooms

Near: Tower of David · 13 min walk

Guests love: Breakfast · Dining

The Leonardo Plaza Hotel Jerusalem sits in a central location, a five-minute drive from both the Western Wall and Mount Herzl. The Jerusalem Great Synagogue is 0.4 mi (0.6 km) away, and Ben Yehuda Street is 0.5 mi (0.8 km) from the hotel. The Jerusalem Central Bus Station is nearby, and the Tower of David and Mahaneh Yehudah Market are each a 13-minute walk. The Church of the Holy Sepulchre is a 14-minute walk, while Damascus Gate and the Israel Museum are 17 minutes on foot.

For relaxation, body treatments and facials are available. A 24-hour health club, a sauna, and a seasonal outdoor pool offer recreational options. The hotel provides complimentary wireless internet access, concierge services, and babysitting.

Dining options include meals at Primavera and snacks at the coffee shop or cafe. Room service operates around the clock. The bar or lounge and the poolside bar serve drinks. Buffet breakfasts are served daily.

Complimentary newspapers are available in the lobby, and dry cleaning and laundry services are on offer. The front desk is staffed 24 hours a day. Self parking is available onsite.

The 270 guestrooms come with refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is provided. Private bathrooms with shower or tub combinations include complimentary toiletries and hair dryers. Phones, safes, and desks are among the conveniences.

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Check-in15:00
Check-out11:00
Front desk24 hr
Breakfast
Voltage220V
Russian, Arabic
Jerusalem Central Bus Station
Minimarket 24
ATM

Check-in requirements: The main guest checking in must be at least 18 years old.
Children: The main guest checking in must be at least 18 years old.

Amenities

Property amenities

Room service
Lobby bar
Snack bar
Bar
Cafe
Restaurant
Spa
Sauna
Hairdressing
Beauty and makeup
Swimming pool
Massage room

Room types

Double rooms
Twin rooms
King rooms
Single rooms
Family rooms
Suites
Business rooms
City view

Guest reviews

4.6Excellent(5,859)

Excellent4,680
Good

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Reviews from

Trip.com Member

2.7/5

Trip.com· a year ago

The pool is very dirty, looks like they didn't clean it for a long time. I was disgussed to enter it.The bathroom was dirty and old, tte shower door was broken and they said that nothing can be done because the hotel is old and all the rooms are the same. Staying doesn't worth the money.

3/10

Priceline· a year ago

The shop inside the Hotel was excellent

Ester Herskovitz

5/5

Google· 3 months ago

Great location. Excellent service. The pol was enjoyable and spacious for all guest to enjoy. Variety breakfast Happy we chose this Hotel and will come again.

Response from the property

Thank you so much

Omri R

1/5

Google· 3 months ago

Unfortunately, this was one of the most disappointing hotel experiences we've ever had, and certainly not what we expected from a 5-star hotel. The problems started at check-in. We were told we would receive a message when our room was ready, but no one ever contacted us. After spending time exploring Jerusalem, we returned to the hotel only to find out they had simply forgotten to notify us. When we asked about the pool, we were told it closes at 5:00 PM. Since we didn't receive our room until around 4:00 PM, we barely had any opportunity to use one of the hotel's main facilities. For a 5-star hotel, this is very disappointing. At around 5:30 PM we tried to rest in our room, but there was loud construction noise coming from the room above us, including drilling and hammering. We reported it to the front desk, and the manager, told us he would take care of it. Unfortunately, the noise continued. We have videos documenting the disturbance. The cleanliness was also below expectations. Some of the coffee sachets in our room had already been opened before we arrived, which raised serious concerns about the room preparation and housekeeping standards. Before breakfast we informed the staff that my wife is vegan, and we were assured there would be suitable options. When we arrived, we were told that all the vegan cheese had already run out. To make matters worse, there were rotten cucumbers at the salad station, and we have photos documenting that as well. During check-out, Fadi told us that the hotel manager would contact us on Sunday regarding our complaints. No one ever called, emailed, or followed up in any way. This wasn't a single mistake—it was a series of failures: poor communication, construction noise during guest hours, poor housekeeping, disappointing breakfast service, and a complete lack of follow-up after we raised our concerns. We expected much better from a hotel that advertises itself as a 5-star property. Based on our experience, we cannot recommend staying here, and we certainly will not be returning.

Yosef S

5/5

Google· 2 months ago

The receptionist helped me with an early check in. She was great. I wish I remembered her name she had to jump thru hoops and change my room to a more luxurious room w/o changing price in order to accommodate. Room service could if been better but besides that this was a great hotel and the stay was great Would definitely come back on next trip

Response from the property

Dear Sir, We very much appreciate you taking the time to review your experience at our hotel. The care shown by our front desk colleague, from the early arrival to the room upgrade, made us proud to read. Still, we are sorry the in-room dining let you down a little. We hope you got to relax by our outdoor pool and take in those Jerusalem views during your stay. It would be a pleasure to welcome you back. Kind regards, Ronit B., Guest Relations Manager

Pinchas Stuhl

5/5

Google· 2 months ago

5 stars all around for Leonardo Plaza! Loved our newer room—the balcony view, wine, and chocolates were amazing perks. Huge, delicious food selection for breakfast and dinner, and the reception staff couldn't have been nicer. Highly recommend!

Response from the property

Thank you so much

Morris B.A

2/5

Google· a month ago

I had a really really rough stay here that I barely begin to describe. But the staff here are very welcoming and friendly and not rude in any shape or form, which was definitely a plus. To start, the first night I stayed here, I turned on the do not disturb button so that me and my wife could sleep in. Unfortunately, the cleaning staff entered my room which woke me and startled me. Ironically, I got the one room in the entire hotel that when I illuminated the "do not disturb" light, it comes up as green which translates to "please make up my room". Guest relations and staff apologized a million times for this error as the building is undergoing new renovations. The hotel offered a late checkout as a token of apology, but I refused and ended receiving two days of parking for my rental in their garage, which honestly still didn't feel like compensation enough. To make matters worse, every single day (except Saturday) I wake up at 7 am to a super loud drilling sound coming from the construction site literally 10ft from the hotel. Mechanic explain how strenuous it is when you're exhausted and you want to sleep in because you're on vacation and you wake up to a drilling sound from a construction caterpillar digger. But on top of that, in middle of my stay new guests checked in in the room next to me. And they were blasting music and shouting till 4 in the morning. I tried contacting the front desk using the phone next to my bed but was on hold for at least 20 to 30 minutes and still nobody answered the phone. I had to get dressed and stumble down to the front lobby, which at that point I was super agitated and frustrated, and explain what is happening in the room next to me. Individual at the front desk at the time stated that there's not much he can do but try to contact the room and ask them to be quiet. Upon doing so, the individuals still remain the same and being loud and unruly. The following morning I went to guest relations and demanded they switched my room or deal with the unruly guests, ended up switching out my room which intern helped me get a good night's rest, but the following morning I ended up waking up to the wonderful drilling sounds of the construction next door. To conclude, this hotel is an ok hotel that has many options and has a wonderful buffet especially by breakfast, the staff are friendly and polite. However with the problems with the sound from the construction and the unruly guess and the unexpected intrusion in my room. It definitely did not feel like a five-star hotel experience and makes it very difficult for me to want to return. I understand that none of this is at fault of the staff, but all of these things above made my stay very difficult.

dave McGarrah

5/5

Google· 3 months ago

The Leonardo Plaza is a great hotel. I’ve stayed here many times. Every time, it’s an absolute enjoyment. The service and the personnel are top drawer. The location, it is so perfectly situated. Come to Israel and check it out. Dave McGarrah

Response from the property

Dear Mr. Mcgarrah, We thank you for positively rating your recent visit to our hotel. Your loyalty means a lot, and we're glad our team keeps making each stay special. We hope you enjoyed our outdoor pool and city views. We look forward to welcoming you back on a future occasion. Best wishes, Ronit B., Guest Relations Manager

Where can I eat near Leonardo Plaza Hotel Jerusalem?

For meals, the hotel's own Cardo Restaurant serves breakfast and dinner, and the Lobby Bar offers cocktails, coffee, and light fare. Nearby, you can walk to Deja Bu, Focaccia Bar, Golden Burger, and Aroma, all within about a six-minute walk. The Mahaneh Yehudah Market, a 13-minute walk away, is a great spot for fresh local bites. For a change of scene, Sushi Rehavia, Dolphin Yam, and Cafe Hillel are also in the area.

What is the area around Leonardo Plaza Hotel Jerusalem like?

The hotel sits in central Jerusalem, right across from the Jerusalem Great Synagogue and near Independence Park. Ben Yehuda Street, a lively pedestrian mall with shops and cafes, is a 3-minute walk away. Mamilla Mall, an upscale open-air shopping avenue, is about a 10-12 minute walk. The Old City, with landmarks like the Tower of David and the Church of the Holy Sepulchre, is within a 13-14 minute walk. The area is walkable and full of everyday conveniences, including a minimarket and ATM nearby. For a broader city feel, Mahaneh Yehudah Market is a 13-minute stroll.

How do I get to Leonardo Plaza Hotel Jerusalem from the airport or main train station?

From Ben Gurion Airport, a private transfer or taxi takes about 45 to 60 minutes, depending on traffic. The hotel is also about a 45-minute drive from the airport. If you are coming by train, the nearest major station is Jerusalem - Yitzhak Navon, and from there you can take a taxi or ride-hailing service to the hotel. The hotel is near Jerusalem Central Bus Station, so buses are another option. Once you are in the city center, the hotel is a short walk from Zion Square and the Great Synagogue.

What's there to do near Leonardo Plaza Hotel Jerusalem in the evening?

In the evening, you can walk to the Tower of David (13 min) or the Western Wall (20 min) for a quiet look at the Old City. The hotel's own Lobby bar, Bar, Cafe, and Snack bar are right there for a drink or light bite. Nearby, Ben Yehuda Street is a short stroll and often lively with people out and about. For a guided option, the Old City of Jerusalem Guided Walking Tour runs in the city and can be a good way to see the sights after dark. The Mahaneh Yehudah Market (13 min walk) is also close if you want to explore its evening scene.

Is Leonardo Plaza Hotel Jerusalem a good base for exploring Jerusalem?

Yes, the Leonardo Plaza Hotel Jerusalem is a great base for exploring the city on foot. The Tower of David is a 13-minute walk, and the Church of the Holy Sepulchre is 14 minutes away. The Western Wall is a 20-minute walk, while the Israel Museum is 17 minutes away. For farther sights like the Dead Sea or Bethlehem, you can join one of the many guided tours that depart from Jerusalem. The hotel's central location near the Old City makes it easy to return between sightseeing stops.

Leonardo Plaza Hotel Jerusalem

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