Prima Kings Hotel

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Rose Petal

5/5Google· 2 weeks ago

We have been coming here for 12 years, and it continues to be a wonderful place to stay in Jerusalem! The hotel is within easy walking distance of the Kotel (Western Wall), making it the perfect location. The updated rooms are comfortable, the buffet is delicious, and the staff are exceptionally friendly and welcoming. A special mention to David, who always goes the extra mile to make guests feel valued and cared for. His exceptional service makes every stay extra special! After 12 years, we can highly recommend this hotel and look forward to returning again and again!

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10/10Priceline· a year ago

Such helpful and courteous staff!

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Yubier88

2/5Tripadvisor· 9 months ago

I am usually a very positive and forgiving reviewer and rarely leave negative feedback unless it is truly warranted. Unfortunately, this stay was disappointing enough that it needs to be shared honestly. We stayed one night at Prima Kings Jerusalem. The lobby and entrance are tasteful but very plain. There is nothing elegant about the space, and the decor feels dated and in need of a refresh. The room itself was a decent size and layout, but the cleanliness was unacceptable. The windows were extremely dirty and looked like they had not been cleaned in years, which was unpleasant and immediately noticeable. Even worse, there was hair on the freshly made bed and also hair in the bathroom, which is something I find very hard to overlook in any hotel. On top of that, the hallway had a strong sewer like odor. Every time we opened the door, the smell came straight into the room and lingered for several minutes. We also dealt with multiple maintenance issues. The TV was not working and required a call to maintenance. More concerning, the room was absolutely freezing. We called maintenance for the heat, and the technician spent about twenty minutes trying to fix it. An hour later, the room was still frigid, so we had to call him back. He returned for another fifteen minutes, but again, the heat never properly worked. We ended up calling a third time. At no point was there an apology or an offer to move us to another room. Instead, they eventually brought a portable space heater, which barely helped and only warmed a small portion of the room. It felt like a temporary fix rather than a real solution. Overall, this was not a comfortable or pleasant stay. Between the poor cleanliness, unpleasant odors, and unresolved heating issues, it was frustrating and disappointing. I truly hope the hotel addresses these problems, because with better upkeep and attention to detail, it could be much better.

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Claire Wercberger

5/5Google· 3 weeks ago

We had a lovely stay at the Prima Kings Hotel. The staff is exceptionally helpful. We would like to single out Liat, who makes the best eggs. Her consideration for others is commendable. We have personally witnessed her helping the elderly by bringing their eggs to their table. Kutina was very helpful in working out the details of the rooms we took for our children and grandchildren. Shwekey was also very helpful, providing us with enough space for our family in the Sukkah as well as in the dining room. Thank you all. We look forward to booking with you next year again.

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Dave Jenkins

5/5Google· 5 months ago

This is a great hotel to launch your journey through Jerusalem. It is centrally located just a few minutes walk from the Old City. The hotel is full-service and the buffet has a wide variety of foods both for breakfast and dinner. Rooms are very clean. And the service is outstanding! I used the laundry service and they did phenomenal, and in only a couple of hours. David, the hotel manager, ensured our visit was the best. If you are in Jerusalem, definitely check it out!

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Elias Saeed

4/5Google· 3 weeks ago

Hi Nader! I just wanted to say thank you for everything. You were honestly an amazing teacher and made the whole trip much more fun and enjoyable. I really appreciate your kindness, energy, and the way you treated everyone. It was a pleasure having you with us, and I’ll definitely remember this trip. Thank you for everything, Nader! ❤️

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Ben Kellogg

5/5Google· 4 months ago

We have had a great 5 day stay here at the Prina King Hotel as we have been exploring Jerusalem and other local towns. The rooms have been clean and well maintained. Everything works. Our stay included breakfast and dinners. David, the Dining room manager has done a splendid Job ensuring all Our needs in the dining room were antented too. We had a group of 26 people in our group. The food was great. We were told the meals were all Kosher. We are not used to Kosher and the what goes along with it. The only thing that really affected us is no no dary at dinner because they served beef. It was not a game changer. We would definitely stay here again.

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Asher Lenga

5/5Google· 4 months ago

Top notch. All hotel staff were very polite, welcoming and accommodating. The breakfast buffet was full of anything one could think of. Room was a little small but clean and the view from our balcony was beautiful. No complaints. And when we were ready to leave on our last day in Jerusalem, and for a small fee, they were able to give us a 7:00 pm check out. Since we didn’t need to be at the airport until 9:00PM, we were able to spend more time with friends and see more sights.