Crowne Plaza Maastricht, an IHG Hotel: Spa & Location

Name: Crowne Plaza Maastricht, an IHG Hotel
Address: Ruiterij 1 Wijck, Maastricht, 荷兰

Crowne Plaza Maastricht, an IHG Hotel: Spa & Location

At a glance: 4-star · Since 1978 · Renovated 2023 · 174 rooms

Near: Sint Servaasbrug · 4 min walk

Guests love: Location · Service

Smart central Maastricht hotel with a stylish restaurant and free WiFi.

Set on the bank of the River Meuse, the luxurious Crowne Plaza® Maastricht hotel puts you within a 10-minute walk of Maastricht's historic city center. We offer parking for a daily fee, and it's 10 minutes on foot to Maastricht train station and 15 minutes by car to Maastricht Aachen Airport.

With nine flexible meeting rooms, for up to 500-guest receptions, and a riverside terrace, our well-equipped hotel makes the ideal base for the discerning corporate traveller. Our Crowne Plaza Meetings Director is on hand to assist you, and free WiFi is available throughout the hotel. If you're attending a trade fair, MECC Maastricht is an eight-minute drive away.

High-end boutiques line Hoogbrugstraat and Rechtstraat, just around the corner from the hotel. The historic sights of Maastricht's old town, including picturesque squares lined with cafés, are a short walk away, as is the Bonnefanten Museum, which displays art from medieval times to the present.

Spacious, comfortable rooms and our Sleep Advantage programme's superior bedding ensure a good night's rest. Enjoy scenic river views and regional dishes in our elegant, light-filled de Mangerie restaurant, or savour Japanese cuisine at Kobe.

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Good to know

Front desk24 hr
Pets allowed
French, German, Italian, Portuguese, Spanish

Deposit: Deposit required. A fixed amount of €50.00 is charged. This property accepts credit cards. The deposit will be returned to the original account of payment on the day of check-out.
Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Bar
Cafe
Lobby bar
Restaurant
Room service
Beauty and makeup
Body care
Foot bath
Golf course
Hairdressing
Light therapy
Massage room

Room types

Double rooms
Twin rooms
King rooms
Single rooms
Suites
Business rooms
Rooms with a view
Apartments & studios

Guest reviews

4.2Very good(2,152)

Excellent1,069
Good

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Reviews from

Vincent

4/5

Google· a year ago

The highlight of this hotel is its prime location. Breakfast in the dining room feels like a real treat, with stunning views overlooking the bridge and the water. The rooms lean a bit dated, though the beds are comfortable. We stayed as a group, and I noticed some variation in quality from room to room, ours turned out fine. The bathroom was spotless and modern-feeling, with an excellent mirror and strong water pressure. Our group made great use of the bar, where the cocktails were outstanding and the staff stayed incredibly friendly even amid the crowds. The team here is genuinely warm and welcoming overall, in my opinion, that’s what truly sets the place apart. The breakfast buffet features good coffee that they deliver promptly, and they check in often to see if you need anything else. On Saturday, a super cheerful chef whipped up my eggs with a huge grin, thanks for that! Sunday was a different story, though, with a sullen guy at the station who wouldn’t even make eye contact when taking orders. Such a stark contrast. Overall, it was a nice stay. Check the photos for a peek at our room.

HarryPutter

5/5

Tripadvisor· 2 months ago

Had a very pleasant stay here with a 3 night break to take in an Andre rieiu show. The location is superb with very friendly staff. The rooms were clean and tidy although the hotel is a little dated.its an excellent spot with great views over the river. The breakfast was good with hot food and a selection of cold foods also. I would recommend staying here as a base as it’s within walking distance of the beautiful vibrant old town and the newer side.

Famil Sulaiman

5/5

IHG· 6 months ago

I had a truly wonderful stay at Crowne Plaza Maastricht, and it exceeded expectations in all the right ways. The location is exceptional, situated right by the river, offering a calm and scenic atmosphere, yet still within easy walking distance to the city centre. It strikes the perfect balance between accessibility and tranquility, away from the more crowded tourist zones. Check-in was seamless and welcoming. A special mention to Cedric, who went above and beyond in sharing helpful tips and recommendations, especially valuable for a first-time visitor to Maastricht. That personal touch really set the tone for the stay. The room itself was thoughtfully designed for comfort and convenience. The bed was incredibly comfortable, ensuring a great night’s rest, and I appreciated the abundance of power outlets and USB ports, a small detail that makes a big difference for modern travellers. Breakfast was also great. The usher gave a clear and helpful briefing on what was available and how the dining works. There was a wide selection, from cold options to hot meals, catering to different preferences. Overall, a great experience. I would definitely stay here again and highly recommend it.

4/5

Google· 2 months ago

The best part of this hotel is location. Right at the centre of Maastricht and yet quiet and feels safe. Although they are doing their best, you can see the building is old. The breakfast was very typical with eggs, fruits, yoghurt, pastries etc with no wow factors. Overall good enough, but not amazing.

Response from the property

Dear M, Thank you for sharing your review. We are glad our central yet tranquil location suited your visit and that you found the area convenient for walking with many dining options nearby. We are sorry that other aspects did not stand out. Your comments about the building and breakfast are appreciated, and we understand the importance of a memorable start to the day. Our aim is to offer a comfortable stay that meets our guests’ expectations. Thank you again for your feedback. We hope to have the opportunity to welcome you back to Crowne Plaza Maastricht, an IHG Hotel. Best regards, The Crowne Plaza Maastricht Team

Lady S

5/5

Google· 3 months ago

Top location and very clean. The hotel is in a quiet area but still very central for Maastricht. I always enjoy the lovely view to the river. Breakfast is well arranged and delivers a good variety.

Response from the property

Dear Lady S, Thank you for sharing your experience. We are delighted to hear that you value our central yet peaceful location, the river views, and the cleanliness of our rooms. It is also great to know that you found breakfast well organized with a good selection. We appreciate your feedback and look forward to welcoming you back to Crowne Plaza Maastricht, an IHG Hotel. Best regards, Jo Ann The Crowne Plaza Maastricht Team

Dustin De Leeuw

4/5

Google· 4 months ago

The breakfast service by Ben was truly ourstanding, such a personal and caring experience. Room is amazing with huge comfy beds and nice shower. However, cleanliness was severely lacking. Never seen such a dirty sofa anywhere before. Floor could have been cleaner as well.

Response from the property

(Translated by Google) Dear Dustin de Leeuw, Thank you very much for sharing your experience with us. We are pleased to hear that you enjoyed the spacious room with the comfortable beds and the pleasant shower. We regret that your experience regarding the cleaning was not to your liking and have immediately forwarded this to the responsible housekeeping and maintenance department, who are continuously working to improve performance. Your feedback is important to us and helps us ensure the experience our guests expect. We appreciate your comments and hope to welcome you back to Crowne Plaza Maastricht, an IHG Hotel, in the future. Kind regards, Lieveke Team Crowne Plaza Maastricht, an IHG Hotel (Original) Beste Dustin de Leeuw, Hartelijk dank dat u uw ervaring met ons heeft gedeeld. We zijn verheugd te horen dat u genoten heeft van de ruime kamer met de fijne bedden en de aangename douche. We betreuren dat uw ervaring met betrekking tot de schoonmaak niet naar wens was en hebben dit meteen verder geleid naar de verantwoordelijke huishoudelijke en onderhouds-afdeling die continu mee bezig zijn om de performance te verbeteren. Uw feedback is belangrijk voor ons en helpt ons de beleving te waarborgen die onze gasten verwachten. Wij waarderen uw opmerkingen en hopen u in de toekomst weer te mogen verwelkomen in Crowne Plaza Maastricht, an IHG Hotel. Vriendelijke groet, Lieveke Team Crowne Plaza Maastricht, an IHG Hotel

Sunshine41286652343

5/5

Tripadvisor· a month ago

The location was convenient, the room was spacious and comfortable, and the overall atmosphere was welcoming and relaxing.|The whole hotel team was friendly, professional, and attentive throughout our stay. Everything was well organized, from check-in to check-out, and the hotel offered a good standard of comfort and service.|We would happily stay here again and recommend it to anyone looking for a comfortable hotel in Maastricht.

janetcpa

2/5

Tripadvisor· 3 months ago

I’m here for a conference with my husband (who is an IHG member). We are on the third floor facing south (room 748). It’s been a terrible experience. We checked in on Wednesday and it’s been in the upper 80s. The air conditioning didn’t work that first night, we complained and someone came by on Thursday about 4pm and supposedly fixed it. There was slightly cool air coming out…and that stopped about 10pm and we just have warm air blowing into the room. We’ve complained multiple times today (Friday) that it is cooler in the hallways and lobby than our room (I actually spent a lot of time outside today as it was cooler there than the room). With how hot the room is, I haven’t been able to sleep. We didn’t get maid service yesterday (Thursday) and heard from others on our floor that they didn’t either. It’s now 4:30 on Friday and still haven’t had maid service…my husband finally went and requested towels so we could at least have fresh towels. I did give 2 stars as the room is a nice size and they have water in the lobby. But I expect much better from a crowne plaza. I would not stay here again.

Where can I eat near Crowne Plaza Maastricht, an IHG Hotel?

For dining, the hotel's Restaurant de Mangerie serves Mediterranean dishes with river views, and Le Club d'Artagnan bar offers drinks and snacks. Nearby, you'll find Café Zuid, Cinq, and Carnal Steakhouse, all about a 4-minute walk away, plus La Bonne Femme at 7 minutes. The area around Rechtstraat and Hoogbrugstraat has more cafés and restaurants within a short stroll. For a quick bite, the hotel's lobby bar and cafe are convenient options.

What is the area around Crowne Plaza Maastricht, an IHG Hotel like?

The hotel sits right on the River Meuse, with the old town just across the water. You are a 4-minute walk from the Sint Servaasbrug bridge, the Stadspark, the Helpoort city gate, and the Basilica of Our Lady, so the historic heart is essentially on your doorstep. The trendy Ceramique district and the shops and cafés of Rechtstraat are also close by. The area is a mix of riverside calm and easy access to Maastricht's main sights, all within a short stroll.

How do I get to Crowne Plaza Maastricht, an IHG Hotel from the airport or main train station?

From Maastricht Centraal Station, it is a 10-minute walk to the hotel, so you can simply stroll along the river. Maastricht Aachen Airport is about 15 minutes away by car, and a taxi or ride-hailing service will get you there directly. If you are arriving by train, the station is the most convenient option, as the hotel is right by the River Meuse. For a smooth arrival, a pre-booked transfer is a good choice from the airport. The hotel is easy to find on Ruiterij 1 in the Wijck district.

What's there to do near Crowne Plaza Maastricht, an IHG Hotel in the evening?

For an evening out, start at the hotel's own Le Club d'Artagnan bar, which has a terrace along the Maas, or dine at Restaurant de Mangerie with river views. The historic center is a short walk away, with Sint Servaasbrug and the Basilica of Our Lady both 4 minutes on foot, and the lively squares and cafés of the old town just beyond. You can also join a Maastricht Highlights Tour or a self-guided evening city game to explore the streets at your own pace. The area around the hotel is walkable and welcoming after dark, with the riverfront and nearby sights like Helpoort and Stadspark Maastricht close by.

Is Crowne Plaza Maastricht, an IHG Hotel a good base for exploring Maastricht?

Yes, the Crowne Plaza Maastricht is a great base for exploring the city. You can walk to Sint Servaasbrug, Stadspark Maastricht, Helpoort, and the Basilica of Our Lady in just 4 minutes each. The Basilica of Saint Servatius is a 10-minute walk, and the Standbeeld van d'Artagnan is 13 minutes away. For the Kazematten Waldeck Maastricht Underground, it's a 16-minute walk, while the North Caves Maastricht Underground takes about 20 minutes. The hotel sits right by the river, with the old town and its sights within easy reach on foot. For sights further out, like the caves, you can simply continue walking or hop on a local bus or taxi from the nearby station area.

Crowne Plaza Maastricht, an IHG Hotel

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