Holiday Inn Express Macau City Centre

TM

Trip.com Member

5/5Trip.com· 4 months ago

I had a wonderful stay at this hotel and would highly recommend it to anyone visiting the area. The rooms were clean, spacious, and very comfortable, with all the amenities needed for a relaxing stay. The staff were exceptionally friendly, professional, and always willing to help with any requests.The hotel's location was convenient, making it easy to explore nearby attractions and restaurants. I was also impressed by the quality of the facilities and the attention to detail throughout the property. The breakfast offered a great variety of fresh and delicious options each morning.Overall, my experience exceeded expectations, and I would gladly stay here again. Thank you to the entire team for making my visit so enjoyable and memorable.

YW

Yan W

5/5Google· 2 months ago

My family and I recently stayed at the Holiday Inn Express Macau City Centre for a quick 2-day, 1-night trip. We booked two rooms, one for ourselves and another for our daughters. The rooms were clean, modern, and exceptionally comfortable, ensuring we all had a fantastic night's rest. The standout feature of this property is its exceptional service. The front desk staff provided a very personal, warm, and helpful check-in experience. As IHG Platinum Elite Members, we received fantastic priority perks, including a dedicated priority line to bypass the morning rush for the breakfast buffet. The full buffet breakfast, served in The Great Room, had a massive selection of both Western and Asian options that tasted great. The only minor downside is the immediate location regarding transport. It can be quite difficult to flag down a cruising taxi right outside the hotel. We had to ask the helpful front desk staff to call a taxi for us when we wanted to travel over to the Taipa Cotai Strip.💡 Pro-Tip for Future Guests: If you don't want to wait for a taxi, the hotel is only a short 5 to 7-minute walk to the Grand Lisboa, where you can easily catch free casino shuttle buses connecting you to Taipa and the ferry terminals! We highly recommend this hotel for families and IHG members alike!

TM

Trip.com Member

5/5Trip.com· 4 months ago

I had a very pleasant stay at this hotel and would gladly recommend it to other travelers.One feature I particularly appreciated was the water refill dispenser station located on the ground floor. It was convenient and environmentally friendly. The breakfast was also a highlight, with different choices offered each day, providing good variety throughout our stay.What truly made the experience memorable was the excellent service from the hotel staff. I would especially like to recognize Ms. Liang and another tall gentleman on the team, whom I believe may have been the hotel manager. Although I unfortunately cannot recall his name, both were exceptionally friendly, professional, and helpful. Ms. Liang took the time to recommend local food specialties and places of interest, and she also guided us on how to use public transportation. Their warm hospitality and willingness to assist made us feel very welcome.For future improvements, it would be even more convenient if water dispensers were available on every floor rather than only on the ground floor. In addition, a welcome message sent before arrival with information on how to reach the hotel from Gongbei Port or Macau Airport would be very helpful, especially for first-time visitors.Overall, the hotel offers excellent service, thoughtful amenities, and a comfortable stay. I would be happy to stay here again on my next visit.

T

TSAI

5/5IHG· a month ago

I had a wonderful stay at Holiday Inn Express Macau during my recent business trip. The room was spotless, quiet, and very comfortable for resting after a long workday. Check-in was smooth, and the front desk provided great recognition and care for IHG One Rewards members. The staff was professional and welcoming throughout my stay. Excellent value and highly recommended!

TM

Trip.com Member

5/5Trip.com· 4 months ago

Location is good. Room is big and nice view, facilities are complete, the space in the room is enough for our two or three luggages. Breakfast is also good, there are noodles menu to choose. Egg noodle with fish balls is tasty. I will stay here again if i come back to macau.

L

Loopy317

4/5Tripadvisor· 3 months ago

The service from Front Desk was very good. The check-in process was very smooth and the officer swiftly arranged us a room at 18/F. During our stay in Room 1812, we found that the room cleanliness was very good and equipped with all necessary amenities. We have a comfortable and enjoyable stay. Moreover, the Room Attendant ah Nar (阿娜) was also very friendly and nice with great hospitality. She sincerely greeted us with smile and took initiative to offer her assistance to us.

TM

Trip.com Member

5/5Trip.com· 4 months ago

Location very convenient and the staff are very helpful and friendly. They are professional, cheerful and addressed my special requests made at booking. They also initiated to offer a larger sized room. The breakfast is good and have wide variety. I will select this hotel again when I return to Macao again. I will recommend to my friends. The hotel is quiet and have good view. It is really a good bargain.

M

Makoi_M

5/5Tripadvisor· 3 months ago

The hotel is conveniently located within walking distance of the main shuttle bus stops, providing easy access to Grand Lisboa, where you can take complimentary shuttle buses to and from the Cotai Strip. Although the hotel does not offer a free shuttle service from the ferry port, you can conveniently use the shuttle at its sister property, Holiday Inn Macau, which is just one block away. I was delighted to be assigned a room on a higher floor with a wonderful view of the city centre. As expected from a Holiday Inn Express, the room offered a comfortable stay with essential amenities. The breakfast was good, and the staff were efficient, friendly, and approachable throughout my stay. The only downside was the pre-authorization requirement. The hotel advises that it should be completed at least three days before arrival. However, in my case, the pre-authorization was processed only the day before my arrival, which made me a little anxious as I was concerned that my reservation might be cancelled. Fortunately, everything went smoothly, and I experienced no issues during check-in.