Crowne Plaza Muscat, an IHG Hotel

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Hussain Majeed

5/5Google· 3 months ago

I had a wonderful stay at Crowne Plaza Muscat. The customer service was outstanding from the moment I arrived. Every staff member was friendly, professional, and always willing to help with a smile. The view from the hotel is absolutely amazing, especially overlooking the sea. It's the perfect place to relax and enjoy the beautiful scenery. The hotel is clean, comfortable, and the atmosphere is peaceful. I highly recommend Crowne Plaza Muscat to anyone visiting Muscat. I'll definitely stay here again on my next trip!

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Anne-Lise Dequenne

5/5Google· 9 months ago

We had a wonderful 3-night stay at the Crowne Plaza. The staff was incredibly thoughtful and helped me navigate my gluten allergy at the buffet. Special thanks to Santhosh and Monir for their outstanding hospitality—they made me feel completely comfortable enjoying the delicious food prepared there. We also enjoyed a fantastic massage, relaxing time at the swimming pool, and our room with a beautiful sea view. It was a truly memorable stay that we will always remember. We’re looking forward to coming back!

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ashishpK9142ER

5/5Tripadvisor· a month ago

Our first visit to Oman celebrating our anniversary and we were well looked after by the team. They all go out their way to make your stay comfortable. There are so many people we can name but thank you to Tina and her lovely team who made our stay very comfortable. The facilities are immaculate, delicious food at the restaurants and a smile on everyone’s face. We would highly recommend this hotel for your stay in Muscat. A last word is to thank Rose, Nina, Steven, Santosh * 2, Rona, Tijo & Monir.

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Trip.com Member

5/5Trip.com· 9 months ago

I really liked it! The beach is gorgeous and protected from the waves. Great location. Heated pool. Very attentive staff. The sunset view is magnificent. I will definitely come back here!

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Ardit Zeqiri

5/5Google· a month ago

⭐⭐⭐⭐⭐ I’m a visitor from Kosovo, and I had a wonderful experience at Crowne Plaza Muscat. From the moment we arrived, we were welcomed with genuine Omani hospitality and excellent service. The hotel is beautiful, clean, comfortable, and located in a fantastic area with amazing views. The staff were extremely friendly, professional, and helpful throughout our stay. Everything was well organized, and we truly felt welcomed and respected as guests. As a visitor from Kosovo experiencing Oman for the first time, I was very impressed not only with the hotel but also with the kindness and hospitality of the people here. I’m very satisfied with my stay and would definitely recommend Crowne Plaza Muscat to anyone visiting Oman. Thank you to the entire team for making our stay so enjoyable! 🇽🇰❤️🇴🇲

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Kite School Egypt

5/5Google· 2 months ago

We had a really lovely stay at Crowne Plaza Muscat and were very satisfied with everything. The breakfast was outstanding — lots of choice and everything was really good. Our room was clean, with very comfortable beds and pillows. The hotel staff were friendly, professional and clearly well trained. We also really enjoyed the swimming pools and the beach. The sea was clean and beautiful, which made the stay even better. Overall, a great place to relax and enjoy Muscat. We would happily stay here again!

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Shakiba Rezania

5/5Google· 2 months ago

I had a really lovely stay at this hotel. The customer service was great they were very responsive to my emails and helpful even before my stay. We were there for a special occasion, and the hotel surprised us with a birthday cake, which was such a thoughtful gesture and made the experience even more special. The view was beautiful, and the hotel itself was peaceful and relaxing. Overall, we had a very pleasant experience and really enjoyed our stay. ❤️

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Ligia F

5/5Google· a month ago

⭐⭐️⭐️⭐️⭐️ This hotel isn’t worth 4 stars, but at least 5! We’ve had a wonderful stay here and enjoyed every second in this hotel. From the check-in moment where we’ve been greated with smiles and warm welcome, have had our luggage’s collected and delivered to our bedroom, to the point where we’ve been granted an amazing room upgrade, we have felt like royalty! Before visiting this country, I’ve read opinions all over internet and found a lot of people saying that the Omani people are very lovely and hospitable, but I don’t know why I didn’t expect quite this fancy welcome. Every single person we’ve interacted with always referred to us with Madame and Sir , went above and beyond to make sure we’re happy, not missing anything, and helped the best they could! At the front desk, Kamil and Issa helped us renting a car, and booking ourselves some fun activities; and no matter how many times we troubled them with questions they’re more than happy to have us sorted. When it comes to the room , there’s nothing I’d say bad about it! Extremely spacious, very well compartmented and maintained! Every corner was impeccably cleaned and put together! Beds extremely comfortable and silent air-con to adjust for your liking. The most impressive thing to me, although we have been given 6 water bottles in the bedroom every time the cleaning was done, you could refill your bottles in every single lobby, or terrace,FOR FREE! I’ve rarely seen a hotel where someone it is constantly near the public restrooms and if you went in with your swimwear dripping water, they’d come right behind you to mop the floor, with a great smile and would thank you for no reason. The pool it is absolutely amazing! Always sparkling clean, with perfect controlled temperature and lots of areas to choose from where to sunbathe! Also, the beach it is very well maintained where you have a good number of sunbeds with parasols, shower and bins! When it comes to talk about breakfast restaurant, only good things as well! Every morning we were greeted with smiles and genuine questions about how we are, fill and if we have any fun plan for the day! People like Monir, Arvind or Recheal, who constantly made sure that we’ve got all we want, and cleared out each plate or bowl as soon as you finished so we could enjoy the rest of the meal; completed our stay. I’ve been mega surprised to find out that although you could have anything from there, they’re very happy to make the coffee for you, or if they’ve seen you filled up your plate already, they’d offer to take it to your table so you don’t have to carry it! Shocking! After 10 days in this hotel, I keep thinking if there’s anything they could change or improve, and couldn’t find a single thing…and I’m saying this as a person who’s quite fussy when it comes to hotels and their facilities! I recommend this with all my heart, and I can promise you , you’ll not be disappointed if you choose to have your holiday stay at Crowne Plaza Hotel Muscat! Well done, to each one of you! I cannot wait to return here! ⭐️