Kanko Hotel Nagoya

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RizoRex

5/5Google· 4 months ago

Our stay at Nagoya Kanko Hotel was excellent and exceeded our expectations. The room was cleaned daily, and complimentary bottled water, fresh towels, and clean pajamas were provided every day. The bathroom and toilet were always spotless and spacious enough for our family of four. The room also included useful amenities such as complimentary toothbrushes, shaving razors, hair brushes, room slippers, and a kettle, which made it easy to enjoy a late-night cup of tea or even prepare instant noodles. One of the most pleasant surprises was the complimentary lounge on the 6th floor. Guests can enjoy hot or iced coffee, tea, and soft drinks at any time of the day or night. The lounge is comfortable and quiet, with plenty of seating, making it a wonderful place to relax with a book or simply unwind after a day of sightseeing. This was an unexpected benefit that greatly enhanced our stay. We booked a room with four separate beds, which was perfect for our family. Our children loved having their own beds, and everyone was able to rest comfortably. The hotel staff were consistently friendly, professional, and courteous. They were also very helpful in arranging a taxi for our family when needed. Overall, I have no complaints. The quality of service, comfort, cleanliness, and amenities far exceeded the price we paid. We thoroughly enjoyed our stay and would not hesitate to return on a future visit to Nagoya. Highly recommended.

TM

Trip.com Member

4/5Trip.com· 4 months ago

The hotel is not as conveniently located as hotels directly at Nagoya Station, as most places require a subway ride. However, for those with good stamina, Sakae shopping district is about a 15-minute walk away, which is quite manageable.The hotel itself has a long history and is well maintained. The interior renovation is tasteful, and the rooms are reasonably spacious by Japan standards. I didn’t have much time to explore the facilities as I was busy shopping, so I can’t comment much on those.Service was generally very good. The staff were polite, professional, and attentive throughout our stay.One small downside was that we only discovered on the last day that there is a large lounge area next to the check-in counter. It would have been nice if the staff had informed us upon arrival. Given the hotel’s history, a brief introduction or some guidance about its facilities would also have been helpful.Overall, it was a pleasant stay and a solid choice, especially if you don’t mind a bit of walking or taking the subway to get around.

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debralgutierrez

5/5Tripadvisor· 5 months ago

Wonderful from start to finish! We booked the Espacio rooms and it was well worth it. Staff is amazingly helpful, gracious, and treated us as valued guests. The entire hotel itself is pleasantly scented with an Bulgari fragrance ( the same as the bathroom products ). We loved the 18th floor Espacio lounge that served 3 meals as well as an afternoon tea and nightcap service with an elegant selection of food and drink (alcohol and non alcoholic). We truly wish we could have stayed longer and will return to Nagoya one day. |Maeda (who worked at the bell captain desk) went well above and beyond to help us forward our suitcases to our Tokyo destination (which had trouble locating our reservation for a solid hour). He persevered with a graciousness that was admirable and he is a wonderful asset to this fabulous hotel.

JO

joyce ong

3/5Google· 2 weeks ago

I had booked 4nights in the Espacio double room and notably this is listed under small luxury hotels list. However after staying there, there are just some small details that may question if the luxury tag is worth it. For context I had stayed there as a family of 3 with a 4year old toddler. Carpark: Pros: parking lots seemed sufficient and it’s free Cons: very narrow lots and sharp turns, we drove to B3. No one explains how the complimentary parking works- u have to take a daily QR code ticket from the reception, go to the parking machine and type in your car plate number and scan the QR code. Room: Pros: very large, love the bed size for 3 people, the washer/dryer was excellent, the kitchenette with a Balmuda microwave oven, the toilet was fantastic. Soundproof and comfy. Drinks in fridge were provided. Bathroom amenities were under Bvlgari. Cons: the kitchenette was great but it doesn’t come with any cutlery/plates/utensils. You would have to call reception for them to deliver any of these. Housekeeping provided 2 towels replacements everyday but I had 3 people. They did not notice this detail despite me calling everyday to get an extra towel. The Bvlgari soap bottles were never topped up or refilled. We were using 1/3 filled bottles from the first to the last night. The lounge: Pros: great view. Private, serves alcohol and sake during evening. Cons: the same food is served everyday for breakfast and the evening snacks. Range is small and frankly insufficient. Don’t expect personal service as the staff are more concerned with keeping the food display tables neat than serving the guests. I had asked for a glass of wine and was instead directed to the cabinet of wines and asked to pour one myself. It was not a huge problem but I think having experienced other hotel lounges I was a bit surprised with the lack of service (given that there aren’t that many guests). But what was disappointing was I couldn’t bring my 4 year old to the lounge after 5pm. I’m not exactly sure about the reason why but clearly children are not welcomed. My husband and I had to take turns to babysit our child in the room while one of us enjoys the lounge alone Gym/suana/pool: Pros: opening hours are long enough Cons: you have to walk a distance around the main building to another building. There are directions but it is a maze. Children are also not allowed. So unfortunately once again we had to choose either adults to enjoy the facilities alone. Overall conclusion: For the price tag and it being listed under small luxury hotel, it is not worth staying if you have a family with children. The food, service and the Lounge was the most disappointing as I normally look forward to these when we travel. There are probably more family friendly luxury hotel establishments but this isn’t it. The best part was honestly just the room and the space.

TM

Trip.com Member

5/5Trip.com· 4 months ago

the room was a little small as expected from the typical japanese hotels , but it was fine as we were only there for a few nights. we absolutely loved the location though! we came just at the end of cherry blossom season and they beautifully decorated the lobby w florals. very peaceful area and within walking distance to sakae shopping area. bonus : the airport bus drops u right by the hotel which was so convenient!

김K

김명건 (MG KIM)

5/5Google· 5 months ago

Nagoya Kanko Hotel was absolutely wonderful in every aspect, including its location and room size. In particular, the staff's hospitality was deeply impressive. I cannot recall his name, but a young male employee working in the 1st-floor lobby went above and beyond to help us change our reservation time at a nearby restaurant. The next morning, he also perfectly guided us with the valet parking at the lobby entrance. This exceptional service truly reflects the high class and prestige of the Kanko Hotel.

CD

civil disobedience

5/5Google· 3 months ago

Excellent hotel with convenient location. Very good sound insulation. Free coffee at a reading corner near reception counter. We book a room with four queen size beds. Only one small unsatisfied issue is there are frogging or water mark on the TV panel that distracting watching TV program.

BK

BONG KO

5/5Google· 5 months ago

Best hotel in my life. Staffs are all very kind. If you love to swim, it is better to enroll extra service for gym and sauna as well for some extra payment. Cozy guest lounge with free drinks and handful of books to chat with your family. There is air-purifier with the function of humidity control, which is very nice to adjust the room conditions.