Nairobi Serena Hotel
At a glance: 5-star · Since 1962 · Renovated 2004 · 199 rooms
Near: National Museum of Kenya · 18 min walk
Guests love: Service · Dining
What guests say about…
Wilson Chola
susiesimpson
Euvenah Kemmy
Jimmy
Response from the property
Dear Jimmy, Thank you for taking the time to review our hotel and for awarding us a five-star rating. We are delighted to know that our services met your expectations and contributed to a positive experience. Your generous support means a great deal to our entire team and inspires us to continue delivering the exceptional service and warm hospitality that our guests deserve. We truly appreciate your feedback and look forward to the pleasure of welcoming you back to Nairobi Serena Hotel soon. Warm regards, Nairobi Serena Hotel
N1168ACjamesn
kennedy john
Response from the property
Dear Kennedy, Thank you very much for taking the time to share your valuable feedback with us. We are truly delighted to know that our services met your expectations and contributed to a memorable and enjoyable experience during your visit. Your kind words and support are sincerely appreciated. They serve as a great source of motivation for our team to continue delivering exceptional hospitality and personalized service to all our guests. We look forward to welcoming you back to Nairobi Serena Hotel soon. Warm regards, Nairobi Serena Hotel
marymY7876TS
Nirav Haji
Response from the property
Dear Nirav, Thank you very much for taking the time to share your feedback with us. We are delighted to know that our services met your expectations and contributed to a positive experience. Your kind support is truly appreciated, and it motivates our team to continue delivering exceptional service. We look forward to welcoming you back to Nairobi Serena Hotel soon. Warm regards, Nairobi Serena Hotel
Inside the hotel, you can eat at Herbs & Spices Restaurant for pan-Asian dishes, Mandhari Fine Dining Restaurant for a refined meal, or Café Maghreb for all-day dining. For lighter bites, head to the Pool Bar or Bambara Lounge, and grab a coffee or snack at the snack bar. For eating out, walk about 30 meters down Kenyatta Avenue to find nearby options like Pizza Planet TRM, Sunset Ice Cream, and Golden Fork. The hotel's own bars, including Aksum Bar, are right there for a drink as well.
The hotel sits on Kenyatta Avenue, a few minutes from Nairobi's Central Business District, next to Central Park. Around it you'll find everyday conveniences like Haltons Pharmacy, an ATM, Masari Road Council Kiosks, and The Village Market. Within a 20-minute walk are the National Museum of Kenya, Museum Hill, and the Nairobi Arboretum. Riverside Park is 2.2 km away, while Karura Forest and attractions like the Animal Orphanage are a few kilometres out, so you'll travel by car for those. The area mixes city bustle with greenery, and local shops make daily needs easy.
From Jomo Kenyatta International Airport (NBO), the hotel is about 16.5 km away via the Nairobi Expressway, roughly a 25-30 minute drive. Taxis, shuttles, and limousine services are available at the airport. From Wilson Airport (WIL), the hotel is about 5.6 km away. If arriving by train at Nairobi Railway Station, it's about 2.3 km straight-line distance from the hotel; a taxi is the easiest way to cover the short trip. For Makadara Railway Station, it's about 7 km away, so plan for a longer taxi ride. Taxis are readily available at all these points.
For a stroll, Central Park is right next to the hotel, and the National Museum of Kenya is an 18-minute walk away, though its evening hours are not listed here. If you want more options, the Nairobi CBD is just a 5-minute walk, where you can find local restaurants and bars. For a unique night out, consider a Nairobi City Walk Tour, which often runs into the evening and offers a local perspective on the city's nightlife.
With the National Museum of Kenya an 18 minute walk, Museum Hill 20 minutes, and the Nairobi Arboretum 22 minutes away, you can start exploring on foot right from the hotel. The Central Business District is a 5 minute walk, so city errands and sites are close. For places further out such as Riverside Park at 2.2 km, Karura Forest Sigiria at 5.6 km, and Nairobi Animal Orphanage at 6.8 km, plan a quick taxi or ride-hailing trip. Nairobi Safari Walk at 6.9 km and Bomas of Kenya at 7.5 km are also reachable that way. So as a base, it suits both easy walks and longer excursions.

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