Renaissance Nashville Hotel

HB

Hayden Bennett

4/5Google· 3 weeks ago

Great hotel with a clean, comfortable, and welcoming atmosphere. Both the hotel and the rooms were very nice and well-maintained. The hotel is in a busy area close to downtown, so there was plenty going on nearby. Despite the busy location, the hotel itself was quiet, and the beds were extremely comfortable, making it easy to get a good night’s sleep. I especially loved the Johnny Cash decor, which gave the hotel a unique touch. The breakfast buffet was excellent, with plenty of variety to choose from, and the service was great. Although it is a little on the expensive side, I definitely feel it is worth the price. I would highly recommend staying here, and if I return to the area, I would absolutely stay here again!

DM

Davina Mena

4/5Google· 3 months ago

Room was comfortable, clean and bed was very comfy. Nothing super fancy but good for a weeks long stay. Hallways were quiet and location is great. Stay would have been perfect if it wasn’t for the front desk clerk. Had an early flight and left the hotel around 330am. The front desk clerk was busy with what seemed to be the previous nights check out which i get but damn a little hospitality even a speck of it goes along way. She commanded me up, “ come up,… hi” I told her good morning and that I was checking out. “ ok leave your key on the counter and your receipt will be emailed to you”. I placed my card keys on the counter as the drill sergeant… I mean front desk clerk told me to then she proceeded to get a tissue and pick up my key card. Now I know crusty and musty and trust me that ain’t me. Her behavior was…. Weird. I think a 5 minute break to go touch grass could be beneficial for Ms. Ma’am. And also maybe we can advocate for some PPE for her so she doesn’t have to so dramatically use a tissue for every customer? Just an odd way to leave Nashville.

A

ambormes

5/5Tripadvisor· a month ago

Trey helped us with our bags when we arrived - and we arrived with a TON of bags, as we were vendors at a conference. He was so kind - willing to help - and started things on the right note.|We had a great time throughout our 3 nights - from the front desk, to the cleaning staff, to the banquet staff - so professional. It was so well managed!|Great rooms - clean and comfortable.|As we left - Xavier had the job of helping with our bags - far fewer, as we had a great conference - but still quite a few. Again - he was just amazingly helpful - from our room to loading the car.|Well done - all the way around - Really friendly staff. We can't wait to stay with you again!

TM

Trip.com Member

2.7/5Trip.com· a year ago

Location-wise, this hotel is totally good. Close to a lot of necessities as well as the night fun. However, everything at this hotel needs to be purchased. E.g. Wifi, bottled water, and some others. The breakfast was just ok. Few options to choose from and it was the same for every single day. The check-in process was really hesitant. Need to wait for almost an hour to complete the check-in process even though the payment has been completely paid online. The room is just ok and you need to advise the roomkeeper to change the bed sheet every day. Otherwise, they will not do so. Overall, it wasn’t worth staying since there are some other hotels nearby to choose from and they can serve us better.

OT

Oma TN

5/5Google· 2 months ago

We chose to stay here for our 35th anniversary, and could not have been more thrilled with our choice. The staff was helpful and friendly, the room beautiful and clean and the location superb. We have traditionally stayed at Hilton hotels, but after this stay, will be staying at Marriott properties going forward. Thanks for a terrific visit!

MB

Melanie B

5/5Google· 3 months ago

We stayed here over the 4th of July and from the front desk to housekeeping, everyone was great. Our room was very nice, and we loved our stay. We would definitely stay here again and recommend this hotel to others. We loved the location, as well. Great hotel.

T

Travelingin4's

5/5Google· 2 months ago

This is a nice and clean Marriott hotel. The customer service from the staff is above and beyond. We had a room issue on the first night where the ac wasn't working not only in our room but the whole floor we were on. They did all the could to make it right, and we appreciate that. We did switch rooms and had a better experience with the AC. All in all this was a great hotel and would stay here again if we were ever in the area just based on the customer service alone.

A

AsiaLaura

5/5Tripadvisor· a month ago

The hotel is very nice but what is amazing is the staff and WINGS in the 3rd floor lounge! Bridge Bar! Danny the chef concocted this out of the world caramel, salt and fresh orange wings recipe that is beyond beyond! The staff are super friendly and welcoming. Great place to stay in Nashville - central to everything and so relaxing! Stop in even if you are not staying there and say hi to Danny the chef and Daniela the bartender! Cannot recommend highly enough!!!