Hotel Puerta del Mar

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Kiki

5/5Google· Edited 4 months ago

The hotel is located at the perfect spot near Plaza de Espana and the Balcony of Europe. Many restaurants, bars and shops just around the corner as well as the beach. Since it's located at a small side street, the noise from outside is limited. We were warmly welcomed by Javier, he was very helpfull and had many great tips throughout our stay. The room we had was spacious and nicely decorated. The bathroom was spacious as well and had all the necessary amenities. Actually the whole hotel is nicely decorated, well maintained, every level has a small green outdoor space to relax. On the third floor there is a nice swimming pool, not too big but enough to cool down and there are plenty sunbeds available. Do not forget to visit and drink something at the rooftopbar, located near the swimmingpool. Very nice spot! The breakfast is okay and has enough variety for a three star hotel. Great hotel, great value for your money. Personally I would rate it a three star +. Definitely will come back.

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catherinemV6179LC

5/5Tripadvisor· 3 months ago

Thank you for a wonderful stay. We were very impressed with the cleanliness of the hotel , in particular as there were major roadworks right outside the door of the hotel whilst we were there. We had a superior room, and it was amazing , tea and coffee facilities, tv with all channels , fridge and a wonderful bathroom, we could not fault it. The breakfast was buffet style , hot and cold food available , scrambled egg and bacon and it was constantly replenished ,fresh fruit , juices, cereal , boiled eggs , pastries , everything you could possibly want for breakfast and coffee was really good . Gluten free food available too.|Thank you to Javier at reception for all your help. Staff were really amazing . This hotel has a wonderful roof terrace with bar and a swimming pool , with lots of very comfortable seating and umbrellas , with a wonderful view of the mountains and the Plaza de Espana. The hotel is right next to the El Salvador Church and the Balcon de Europa. There are lots of restaurants, ice cream shops and shopping right on the doorstep. We loved this hotel so much, we booked for next year before we left.

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nicksL9278VO

5/5Tripadvisor· 5 months ago

Booked for 4 nights to re-visit where my late parents happily retired to for 25 years in Nerja. The welcome at hotel reception on our arrival set the scene last week; genuine warm, efficient friendly. Our room (214) superior double second floor with views to mountains and so peaceful, very well equipped including small fridge, table, chair and spacious - with a comfortable and very large bed! The roof top pool, chairs, toilets showers and loungers and bar was the icing on the cake - breakfast bar provided everything you could wish for . Just 100 metres from the Balcon - yet a quiet oasis of comfort. The cleanliness of public areas and room deserves special mention - impecable. This is a hotel which prides itself on delivery of the highest standards in every aspect - we cannot think of any improvements and WILL be booking and returning again and again ! thank you for making this visit so special and memorable - for all the right reasons !

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Todd Griffis

4/5Google· 5 months ago

Very nice hotel with great location, staff was very friendly. Rooftop pool and bar was great for a day of relaxing which we needed because we had been traveling all around Spain for 10 days. Just know this if your are driving here navigation on our phone had us driving around in circles trying to get us to hotel. We finally called hotel and the excellent lady explained to us that there is no way to drive directly to hotel. You must park in a parking garage which is a 2 min walk to hotel. The parking garage is called Balcon de Europa and it worked out great once we figured that out. The hotel did send parking directions as head of time but we overlooked that email do it was our fault,

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markbH6006LT

3/5Tripadvisor· 3 months ago

The hotel its self is still of very good standard but this review is of my visit this time and a warning to those coming shortly because the hotel management probably wont tell you. When we arrives we were faced with a very tight walkway into the hotel due to the road/path outside been totally dug up. For our whole ten nights we have constantly had to listen to jackhammers and drilling from between 9am and 4pm. An email off the hotel owners warning of these issues would have been appropriate and maybe given people the chance to look elsewhere. The works are not the hotels fault but it is our holiday. Also recently a new bar area has taken over the whole of one side where sunbeds used to be used. This has now caused the joy of people queueing at 8.30 in the morning th guarantee a bed. Ridiculous. Also a sign needs putting up stating if you leave your sunbed for more than an hour towels may be removed as many patrons thought it was reasonable to leave them at 1pm and return at 5. Oversll still a nice hotel but more care from the owners needed. With price rises esculating we feel they are now after a different demographic of patrons.

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Aisling Kennedy

3/5Google· 3 months ago

Receptionist on arrival was extremely rude and dismissive. Not helpful at all with minimal information or guidance regarding the stay or hotel. When asked some questions gave minimal to no answers. The counsel were doing works outside the hotel which we were not aware of with noise beginning as early as 7am for our four mornings. The receptionist from check in dismissed our concerns/upset re:this. Every other staff member including the other receptionist, cleaners, bar staff at the pool and those in the restaurant were extremely helpful kind and went above an beyond to make the experience better.

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N7189FOmaryl

5/5Tripadvisor· 2 months ago

Just back from Nerja. Stayed here for a week. Hotel is spotless. Staff are friendly and helpful. Location is brilliant. Right beside the Balcon. Restaurants and bars all around you. Would definitely stay again.

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cLoNy

4/5Google· a year ago

The rooms are nice and clean. The bed and pillows are decent quality. Unfortunately the food at breakfast is not very good. The selection is quite good but it will help to have a better quality. Also the hotel has a great location.