Kimpton Alma San Diego, an IHG Hotel

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Christina D. C.

5/5IHG· a month ago

I chose to stay at Holiday Inn Express San Diego Downtown on our arrival night for one night. We enjoyed the stay so much that we asked to extend our stay for another five days and we cancelled the reservation at the other hotel we had. Everyone there is so kind and attentive. We were celebrating my birthday and it was a big deal because it was the first birthday that I remember celebrating with my Dad! Management and staff here made it even more special. They greeted me with a gift and I got lots of birthday wishes. Everyone there is so helpful and I felt like they wanted us to have the best stay ever. One day I was having a bit of a sour start to my day and the moment I came out of the room everyone was so kind and friendly, it was contagious. Before I knew it, I was in a great mood! The quality of people there is just phenomenal and that matters to me so much. It is very clean and they take the time to pay attention to the details. I felt very well taken care of. This is now my home when I come to visit San Diego. And Management & Staff are now my family. Marco, Owen, Maria and everyone else there, see you again soon!

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F5325VRsa

3/5Tripadvisor· a month ago

While I was at this hotel for a conference back in May 2026, I felt my stay was amazing. What wasn’t amazing was the bed bugs I brought home with me. Luckily, I caught it early, but my exterminator was fairly confident they came from this hotel. Just be extra careful.

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Joseph Gonzalez

5/5Google· a month ago

We had a very pleasant stay at the Holiday Inn at 1430 7th Ave. Our room was clean and ready, with useful amenities including a refrigerator and microwave, along with the everyday comforts that made our stay convenient. The service really stood out. We arrived before check-in and planned to leave our luggage and find lunch while we waited. Austin McCartney greeted us and kindly found us a room that was ready early. We truly appreciated his thoughtfulness. The front desk staff were also helpful and friendly when we needed assistance at 6:30 a.m. Breakfast was a welcome bonus, and the location made it easy to walk just a few minutes to nearby restaurants and a small local grocery store. We’d happily recommend this hotel to others looking for a comfortable stay, helpful service, and convenient access to dining.

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Kimmers

4/5IHG· 2 months ago

This was booked based on a recommendation from a friend. I was a little upset to learn that the pool was not open during our August stay (when it was supposed to be finished in July and I was told upon booking it would not impact our stay). I contacted the front desk and was given compensation for the issue. The hotel was located downtown and we had used the parking facility of the hotel for our rental car (parking is a tight squeeze on the ramps and in the spots but luckily it wasn't too crowded). We loved the location of the room in the hotel as it was close to a street exit so we could easily enter and leave the hotel. We were also close to the main lobby and breakfast location as well as elevator - so super convenient. Loved the breakfast that was offered. The staff made sure everything was replenished. The juice machine wasnt working the 1st day there but luckily was fixed for the 2nd day. Would book here again in the future as the price was great compared to others in the area. It was located near different attractions we were exploring and also close to public transportation which we may use in the future.

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Austin

4/5IHG· a month ago

This hotel is located in downtown in an area that makes it easy to get to major highways. Parking is easy to get in and out of as well as to the hotel itself. Breakfast is large, varied, and convenient. The hotel staff work with people to accommodate requests or fix any problems they might have. The room was good, with no noise problems.

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michael williams

5/5Google· a month ago

As this was our 2nd time staying at the Holiday Inn Express San Diego Downtown. The hotel was clean and comfortable, and the staff were friendly, welcoming, and always happy to help. The location was very convenient for exploring San Diego, and the included breakfast was a great way to start each day. Everything was easy from check-in through to check-out, and we felt well looked after throughout our stay. We would definitely stay here again and happily recommend it to anyone visiting San Diego!

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Tomas

1/5IHG· 2 months ago

Seems recently remodeled to meet holiday inn style: new wallpaper, new desk and new shower room. But I won’t stay in this hotel for the second time. It drawn my first that this hotel is sharing floors with another brand. Walking into the hotel, first to my senses is a strange smell in hallways, a kind of old, wet and dirty smell. When look down at the carpet, it is brown-yellow-grayish dirty and sticky. Opening the room, another kind of poor smell strike me again. The room coming with a beautiful balcony, while introducing a human waste smell when in I tried to slide the door to get “fresh” air. Ok, let’s count on air conditioning, it is nod bad, but the fan always running and never stop even in auto mode. However, the fun noise is definitely not the worst, noise from the neighbors penetrating wall easily and made me have to double check the door later and windows to make sure they are closed: yes, they are closed. At least they provide a new bathroom, however, the faucet flow is slow and weak. So, the remodeling is on the face not in the heart. Want to have a quiet noon nap after a tied day? No problem, housekeeping and front desk will wake up you several times ignoring a late check out was ordered in App AND requested at the front desk completely. Something wrong? Yes, unfortunately, this hotel is licensed from IHG but not managed by IHG.

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DanG

5/5IHG· a month ago

This is a great choice for proximity to the airport/ downtown plans. Also a great choice if you’re wanting something a lil outside of the beaches but still a close lil drive away from that area. The breakfast was actually pretty good and they have To go containers if your wanting to get something on the go for your flight or other plans.