InterContinental San Francisco, an IHG Hotel

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saraisaacs

5/5Tripadvisor· a month ago

Came here for one night to beat this heatwave we were having in San Francisco! It was amazinggggggg. |Sprung for a room with two queen beds and it was lovely. Huge rooms. Amazing room service, comfortable beds, great shower pressure (and bathtub too). |Super quiet (windows don't open though so no fresh air options) |Super clean and elegant. |Location was right next to the Salesforce events happening so good if you need that downtown vibe. |Good gym, gave you water and snacks and even little ear buds to use while on machines. Good big indoor pool, and nice hot tub!|OVERALL an amazing stay-and I would hope so for the prices you pay!

KB

K B

4/5Google· 2 weeks ago

Friendly service. Very accommodating for early check in. Just a few steps from Moscone west, don’t even have to cross a street. Bar closed at 11pm which seemed early especially since it seems a lot of the guests are there for business. Need a key to use the elevators which is a nice touch in regards to safety. Gym has decent equipment for a good workout. Appreciated the automatic shades in the room. Kept the room pitch black at night. All of the toiletries in the room smell like redwoods, so bring your own toiletries if you don’t want to smell like a tree.

RG

Răzvan Grigore

5/5Google· 3 weeks ago

I had a wonderful stay at the InterContinental San Francisco. The property itself is fantastic—clean, modern, and in a good location—but what really stood out was how well they take care of their loyal guests. As an IHG Platinum member, I felt genuinely welcomed from the moment I arrived. They went above and beyond by giving me a personalized, handwritten letter thanking me for my loyalty and stay. It is rare to see that level of thoughtfulness and attention to detail these days, and it made my trip feel incredibly special. The service throughout the hotel was top-notch, the rooms were comfortable with amazing city views, and the entire staff was professional and warm. I will absolutely be staying here again on my next trip to the city. Highly recommended!

DM

Daniel Marcus

5/5Google· 2 months ago

What may seem to be trivial is in fact one of the many things that makes the Intercontinental San Francisco Howard Street stand above its competitors in the hotel industry. Most hotels give you 1 or 2 complimentary bottles of water, usually at check-in. Here you not only get the “obligatory” complimentary bottles of water at check-in, but as many as you want throughout your stay. This “perk” is NOT AT ALL TRIVIAL!!! During my 5 day stay with the many exciting things to do and see around San Francisco I usually returned to the hotel not only exhausted but dehydrated and VERY THIRSTY! To be greeted by the bellman (Dorian and John are exceptional at their job as they have most of the answers to the many questions from travelers!) with SEVERAL BOTTLES OF WATER after each trip was SO APPRECIATED. Front desk attendants (Gina in particular) always greeted me with a smile and were very courteous and professional in addressing whatever needs I had. The food at the 888 Bistro restaurant near the lobby of the hotel did not disappoint. I had the 888 Burger, the Pulled Pork sandwich and the smoked salmon on bagel for various meals, all of which were incredibly delicious and filling. Waiters Sergio (what a WEALTH OF INFORMATION THIS GENTLEMAN IS!!!), Marco and Enrique were all exceptionally polite and professional and it was apparent they were experts in the restaurant hospitality industry. The lap pool was the longest uninterrupted swimming experience I have ever had at ANY hotel and the hot tub was perfect! The location of this hotel is perfect as it is within walking distance to many commuter stations (BART, trolley, train, etc.) as well as groceries (Target) and a 50’s diner (Mel’s Drive-in). To General Manager Frederick Kleisner II and your entire staff, KUDOS FOR PROVIDING SUCH AN EXCEPTIONAL TRULY CUSTOMER APPRECIATION EXPERIENCE TO YOUR GUESTS!!!

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N5055JOdanielm

5/5Tripadvisor· 2 months ago

What may seem to be trivial is in fact one of the many things that makes the Intercontinental San Francisco Howard Street stand above its competitors in the hotel industry. Most hotels give you 1 or 2 complimentary bottles of water, usually at check-in. Here you not only get the “obligatory” complimentary bottles of water at check-in, but as many as you want throughout your stay. This “perk” is NOT AT ALL TRIVIAL!!! During my 5 day stay with the many exciting things to do and see around San Francisco I usually returned to the hotel not only exhausted but dehydrated and VERY THIRSTY! To be greeted by the bellman (Dorian and John are exceptional at their job as they have most of the answers to the many questions from travelers!) with SEVERAL BOTTLES OF WATER after each trip was SO APPRECIATED. Front desk attendants (Gina in particular) always greeted me with a smile and were very courteous and professional in addressing whatever needs I had. The food at the 888 Bistro restaurant near the lobby of the hotel did not disappoint. I had the 888 Burger, the Pulled Pork sandwich and the smoked salmon on bagel for various meals, all of which were incredibly delicious and filling. Waiters Sergio (what a WEALTH OF INFORMATION THIS GENTLEMAN IS!!!), Marco and Enrique were all exceptionally polite and professional and it was apparent they were experts in the restaurant hospitality industry. The lap pool was the longest uninterrupted swimming experience I have ever had at ANY hotel and the hot tub was perfect! The location of this hotel is perfect as it is within walking distance to many commuter stations (BART, trolley, train, etc.) as well as groceries (Target) and a 50’s diner (Mel’s Drive-in). To General Manager Frederick Kleisner II and your entire staff, KUDOS FOR PROVIDING SUCH AN EXCEPTIONAL TRULY CUSTOMER APPRECIATION EXPERIENCE TO YOUR GUESTS!!! P.S. EVEN THE VIEWS FROM THE BATHROOMS ARE SPECTACULAR!!!

NS

Nick Seaver

5/5Google· 2 months ago

Absolutely love this hotel. I stay here around 20 nights a year. Rooms always clean and fresh. Restaurant serves up a great breakfast with amazing service (Thanks Luis!). The guys at the bell desk friendly and very helpful (Thanks Dorian and John)! Management is very understanding (one time I accidentally booked a very expensive room and they refunded me day of). Love the pool. Quality of the service makes this feel like a high-end boutique hotel. Much appreciate everything the entire staff does to make my stay great. I'll keep staying here again and again.

CV

Cherisse Vandenhoek

5/5Google· 3 months ago

Very smooth check-in. We arrived early and were given a lovely room that had already been pre-arranged for us. Everyone was super helpful throughout our stay. The room was very clean with beautiful views over the city. The location is excellent, close to the metro, tram, and bus stops, and there’s even a Whole Foods just a few blocks away. The lounge on the 6th floor was nice with good wines and coffee (the food was okay). The real highlight though was the bed and pillows, we’ve never slept better! It was easily the best sleep of our entire trip. We’d definitely stay here again!

ED

Elizabeth Dugle

5/5Google· 2 months ago

This is an excellent hotel! I have had a great experience here so far, but especially want to shout out Zoe from the bar. I arrived after a 32 travel day and Zoe took such great care of me. I was cold and hungry and tired and she recommended food (the corn soup - to die for!!) and made me a hot toddy that blew my socks off. I went back to my room and promptly fell asleep for a wonderful night of sleep, which I credit to the care and love from Zoe ❤️