Relais Santa Chiara Hotel

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aidanl580

4/5Tripadvisor· a month ago

Fantastic location - wonderful views, nice pool. large terrace off the room (front rooms only) - but small bedroom and small bathroom (bathrooms are fine, and clean, but need upgrading to suit the quality of the rest of the hotel)

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Paul Cummins

4/5Google· 4 months ago

This hotel is in an idylic location. It is a very relaxed atmosphere . The staff are lovely. Breakfast excellent selection If you want a decent size room dont book the economy they are very very small and cramped. But overall lovely hotel in a wonderful location . Lovely swimming pool 10 minute walk from the town . Very near public transport if you want to use it

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Carron Sass

3/5Google· 3 months ago

Lovely rural setting a short walk from San Gimignano's medieval walls, and the breakfast buffet was genuinely brilliant. The hotel itself is looking a bit dated and we found the staff a little disorganised — we had to query a couple of drinks that had been added to our final bill by mistake, which was easily sorted but worth double-checking your own bill. Enjoyed our stay overall thanks to the location and the town itself.

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JennieC17

5/5Tripadvisor· 4 months ago

What a lovely hotel. We had one of the superior doubles with a view but I think some of the basic rooms are very small, which is ideal if you're only staying for one night as part of a wider trip. The pool area is lovely and the views are stunning and only a 10 minute walk into the walled city.

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H.K.

1/5Google· 4 months ago

I highly recommend avoiding this hotel. While the balcony offers a stunning view, it’s larger than the room itself, which is so cramped that it’s impossible to open a suitcase without feeling claustrophobic. The bed was incredibly hard—like sleeping on a rock—resulting in back pain and headaches that made it nearly impossible to get a good night’s sleep. Overall, the experience was disappointing and not worth the price. Save your money and find a more comfortable place to stay!

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oxfordmerlin

2/5Tripadvisor· 5 months ago

Your hotel overall was OK, but you have some issues to look at. The first day sunbathing around the swimming pool, it was a shame that the grass under us had not been cut. It looked really messy for what is supposedly a four star hotel. Your Wi-Fi was intermittent at best. We were totally fed up with letting you know every morning that the hot water was not hot enough, eventually on the final day you looked into this and we had hot water for our baths and showers. Also little things, such as over breakfast the vessels were not monitored, so bacon ran out, scrambled egg ran out, milk ran out of the coffee machine, one of the coffee machines was only delivering tepid warm coffee. All of these things had to be pointed out to your staff by us. We made your staff aware of all of these issues at the time and what would be nice, knowing this, would have been perhaps a discount on our bar bill when we left. Overall a disappointing stay. It could’ve been so much better! My points above are meant to be totally constructive. Others will probably not mention these issues to you, and then vote with their feet are not return. Big shame as your Hotel has so much potential.

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Lynn Simonye

5/5Google· 2 months ago

The location was perfect for walking into the town center (uphill exercise) or for driving adventures during the day. It was very quiet, nestled into a quiet residential neighborhood. A lovely respite after touring all day!

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KellyJ0914

5/5Tripadvisor· 3 months ago

Very comfortable room and bed and we loved our balcony! The breakfast every morning was perfect and we really enjoyed relaxing by the pool.