Gran Estanplaza Berrini

4

431itaym

4/5Tripadvisor· 2 months ago

I got a deluxe room for business travel, it was great, spacious and accommodating. |The cleaning services was great, breakfast was very nice but the best part was the pianist 🎹! Talented and made it just fun. |The gym is a bit out dated with rusted machines but functional never the less

CG

Chef Ginny

5/5Google· 9 months ago

Lovely 🤩 The service at check in was perfect and welcoming. We arrived very late into the night/ early morning. The hotel is beautiful and breakfast was delicious. I love it here!

TM

Trip.com Member

1.5/5Trip.com· 3 years ago

Don’t recommend it, this is how they wash your fancy shirts… And they didn’t care to admit it.

R

rodrigopG5895RK

2/5Tripadvisor· 6 months ago

This place was so disappointing, the internet was terrible. Google took nearly a minute to load a single search. One of the cleaners for the rooms took my cap for not reason that was quite expensive and when we asked the staff to search for it they took TWO days to give my cap back. The breakfast was good though. But they take very long to come clean your room, i left at 9am and its still was not clean when i came back at 2:30pm.

MK

Mitko ot Kubrat

4/5Google· 6 months ago

Hotel is well fitted fitted for 4*, it is marketed as 5*, which feels a bit of a stretch. Still it is nice - good location, rooms are nice, but a but worn down (I got a transition room and the door in between is not closing properly, also the balcony door is not firmly closing, so I can hear all the outside noise). Breakfast is good - and the breakfast area is nice to see with a glass retractable roof.

S

suburbanfarmer

1/5Tripadvisor· 6 months ago

I would like to see when the certification was given for this so called 5 star hotel. Most of the recent reviews just talk about the piano player. Well here’s a brutal review to bring the management right back down to earth. This ain’t 5 stars! I have no idea how long ago it was given, but this does not compare to the likes of other chains who definitely have and deserve 5 stars.|Staff were really amiable. They tried their hardest since I have zero Portuguese. And without sounding arrogant, I would expect a better standard in English. We’re talking about an alleged 5-star hotel…|I ordered 3 boiled eggs for breakfast. They weren’t how I ordered them, but I let it slide. The next morning, I ordered exactly the same 3 boiled eggs. This time, only 2 came out! Again, I thought this was 5 stars. And by the time the third arrived, it was most definitely boiled! Third morning, same order - 3 boiled egg. Oh they were boiled!!! It was as though I was eating chalk they were that cooked. Again, this is an alleged 5 star hotel. So I will be harsh. |Lift floor – what’s that all about? Worn carpet. The porthole in the shower. Such an odd add-on. Shower leaked. I stayed in the executive suite. It’s just a board room and they placed a bath and bed in there. There were no drawers to store clothes! Only hanging areas. Dirty spoon with my coffee. When does this 5 star hotel start to show its 5 stars????|I’m just so disappointed in thinking I was getting 5 stars when really, I wasn’t. |There’s a nightclub on the street directly opposite the hotel. You’ll hear that late at night. You’ll also hear most things at night, because this suite has a balcony. Yet the doors and windows are not soundproof. |Tip – ask which side of the hotel you’re on. Maybe most rooms have different windows. |It wasn’t a bad stay. It will be my ONLY stay, that’s for sure. Oh, and let’s not forget the weight in the gym which has been repaired with tape!!!!!!! Depending on who cleans your room, will depend on whether glasses are changed and you receive chocolates. Everything was just random! And again, the harshness of this review comes because NONE of the above lives up to 5 stars.

GD

German De Diego

5/5Google· 4 months ago

Nice place to stay. Great breakfast. If you are lucky they play piano during breakfast. Great room service as well.

E

E9031MFjohnd

4/5Tripadvisor· 7 months ago

Comfortable hotel, a little bit old but well maintained and with excellent staff. The pianist during breakfast is very good and has a great selection of calm background music. |The curtains were a bit broken.