Hotel Fasano São Paulo Jardins

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ShakiraS86

4/5Tripadvisor· 10 months ago

Staff were very friendly and polite. Special thanks to Tiago and Junio at reception. Check in and check out were hassle-free as was getting a taxi arranged by reception. All parts of the hotel we visited or used were very clean and pleasant. No complaints about our room. Breakfast was fair. Great location in the Jardins district. Lots to see and do nearby. No shortage of eateries or shopping.

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233deborag

5/5Tripadvisor· 7 years ago

The best one is the perfect location, in the best place of “Jardins” neighborhood, near the subway, several bar and restaurants, and the shopping area. In fact, the hotel is a flat, and there are residents and guests. The apartments are big, kind of a suite, with a living/TV room, a small kitchen, and a balcony. The kitchen, to be functional, needs a coffee maker and a microwave. The bathroom is functional, the shower is good, but the amenities (shampoo and soap) aren’t good quality. The bed, the pillows and the towels are nice. There is free valet parking, and the Wi-Fi works well. The breakfast is served in a close restaurant and I didn’t think that was a problem. The breakfast is fantastic and has extended hours until 12pm. That’s great! The check-out is until 12pm and would better if it were later, at least until 1pm.

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Rado

3/5Google· 2 years ago

I'd say that for the price, there are better alternatives not far away. The biggest issue I had was the room itself - it was apparent that it has seen better days, all the furniture was pretty worn. Bathroom also rather old feeling, altogether not very comfortable. The location was ok-ish, but the nearby construction was rather noisy. Frequent sightings of weirdos lurking around the hotel also wasn't very pleasant. We had an included breakfast, which was served at a nearby bakery (1 minute walk from hotel). It was decent with many options, sweet or savory. The weirdest thing however were the constantly attacking mosquitos...

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gilber2gracianod

4/5Tripadvisor· 10 years ago

I was looking for a hotel as close as possible of the weekend scientific meeting I was attending. So I found this one in the site. For me and my wife it was a good choice. We found a pleasant and helpful staff; rooms always clean with living room and a little kitchen with new furniture. The place is near restaurants, stores, bars, drugstores an banks. The neighborhood is safe to walk around at night. I loved the of the hotel. This aspect is very important after after a hard day of meetings. The restaurant is only open for breakfast. I didn't like this because the restaurants in the neighborhood are very expensive.

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Daniel Chavez

1/5Google· 2 years ago

I will never stay in this hotel again. The vast majority of the people who work there are great, but one individual can ruin it all. I don't know the name of the person at the front desk on the night shift, but his communication is rude and the opposite of a friendly service. The reservation was under my name, but at the check-in, they put the room under my mother's name (we both presented IDs). Therefore, when I was supposed to receive a package, they couldn't find my name. When I observed the mistake they made at the check-in (I was the one who signed), instead of saying "Oops", this person started speaking with a louder tone saying that it is the company's policy not to receive a package without a room number. If there is such a policy, I am a person who can understand such internal rule (or misunderstanding), what I don't tolerate is rudeness and lack of empathy. I stay on average 10 days a month on a hotel because of work. This is the first time I write a review for a hotel.

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JerusaMoura

2/5Tripadvisor· 11 years ago

It's clean, room size is great (with separate living room et all), people are sweet. This is a 100 usd hotel, localized where rooms are not less than 300 usd. And it is decent, honest. But not for business, at all. It lacks basic travelers needs when in town, like Internet, effective service, cable international TV, really comfort bed, etc. In fact, not even the open TV channels work... I wanted to try a less expensive hotel, and this is it. You get the basic. Location is the best feature, and if you are in town to visit, I think it is a good option. For business, though, try TRYP ones as they are better serviced for your needs.

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Evangelina1944

4/5Tripadvisor· 11 years ago

I have stayed a few times at this apthotel while in São Paulo. The location is excellent, and it has the advantage of free parking in an area that finding a place for a car is at a premium. I never had a car, but it is available for your guests. A buffet breakfast is included. The rooms are comfortable, with a living room, separate bedroom, and a small kitchen with minibar. The staff is friendly, and always ready to help. It has several restaurants and cafes a few steps away, and the best "pao de queijo" just half a block away. What else can we ask for when in a busy city like São Paulo?

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123Limeray

3/5Tripadvisor· 11 years ago

The room I booked was rather big with a separate sitting area. Clean rooms but rather out dated especially the bathroom. Poor internet connection. I did not like the breakfast, ok they have many choices but the quality is not great. The ham tasted as if it was already served during several mornings. One evening I had a drink in the restaurant and the waiter tried to explain something with signs which I understood that this was the only kind of beer they had. Wrong, when I asked for a second one I was told that it was the last beer they had in stock! That is not acceptable. On the other hand the hotel is not at all expensive which is also a point to take into consideration. The hotel is located in a safe area with lots of restaurants in a short distance. Try Serafina just 50 meters from the hotel on the other side of the road. It is a great Italian restaurant.