AP Cabanas Beach & Nature - Adults Friendly

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kv0620

4/5Tripadvisor· a month ago

A wonderful week's stay at AP Cabanas Beach and Nature in a beautiful and peaceful location. Really welcoming atmosphere with polite and friendly staff throughout the hotel. The hotel was really clean and well maintained throughout our stay. Food was well varied with something for everyone everyday through breakfast lunch and dinner. We had dinner one night at The Grill which was excellent and a really nice change from the buffet. Good selection of drinks in the standard all inclusive package. The self serve wine was a particular highlight. Really good size room with a comfy bed and a great pool side and sea view, well worth paying extra for. It was also really nice that we could listen to the DJ in the afternoon/evening from our room while getting ready for the evening. Great size main pool and it was a welcome bonus that there were absolutely no sunbed wars, with plenty of space all throughout the day. Evenings were particularly enjoyable with a drink at the rooftop bar which has an amazing view of the sunset, followed by really nice and varied entertainment in the evenings. The pool on the rooftop is also a really nice place if you don't fancy the main pool. Top tips:|- Bring mosquito repellent. We found that this worked well keeping them away during the evenings and they didn't really bother us|- There is a "convenience" store a short walk from the hotel, though it's pretty small and more of a gift shop. If you want a bigger convenience store, there is a spar about 15 mins walk away (with a pharmacy close by too) Overall, it was a really nice week away and we really enjoyed ourselves. We would 100% recommend. Finally, thank you to the lovely staff for the complimentary bottle of wine on checkout, it was a really nice touch!

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lindseyo600

3/5Tripadvisor· a month ago

This hotel could be amazing. It looks great and has a fab location. There are lots of things that let it down. Mostly the staff. None of them are happy. I got told once they wouldn't put ice in my water as it was cold already. On check out we weren't asked if we enjoyed our stay and the general feel is that they don't like their jobs and aren't bothered if you are enjoying yourselves. Then there is the food. It's honestly not great. An adult only hotel with a snack bar menu for children that essentially doesn't change. The buffet in the main restaurant isn't great either. They are clearly cutting costs on variety and quality of food. They don't even have fresh orange. The jam dispensing machine at breakfast was always empty and one day they had put ice cream wafers to hand with cheese. It's such a shame because they have everything here to be great but they don't value customer experience. You feel like an inconvenience. The specialist restaurant The Grill runs the same 2 menus on repeat, neither that good. The Ria we were basically sat in the conference room area. Appetisers were 6 olives and a teaspoon of pate between 2. Cocktails are cheap, sugary mixes. They have this ridiculous system of needing your room key and a wrist band and they will literally tell you off if you don't have both. In my opinion this is not a 4 star. The hotel itself is but the food and staff are a 3 at best. They all need a serious attitude adjustment.

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maghera

4/5Tripadvisor· a month ago

Another wonderful break in Cabanas. We have stayed many times at this hotel, which says something in itself. Staff are wonderful, we honestly felt welcomed and valued at all times. They all work extremely hard. The hotel is spotlessly clean, we had a triple and double room. Daily aqua aerobics one of our highlights, big shout-out to the entertainment team who were fabulous. Lovely calm atmosphere around the pool at all times. The only fault we could find regarded the location of one of the rooms - located in building 2, right next to the back door of the kitchen. The noise from the bin lorries every night woke us up (probably can't be helped). Mosquitoes were crazy, we were all covered in bites but again, not much the hotel can do about that. Looking forward to our next visit already.

LB

Liam Bainbridge

5/5Google· 2 months ago

I'm sure you have had many a holiday where your expectations have been sky high, your need for a bit of luxury and to be well looked after has reached breaking point...and the place you book after weeks or months of research falls annoyingly short. I'm delighted to say this was NOT the case here! The location, amenities and service surpassed our lofty expectations and we are very pleased we came. Plenty of bars and eateries around the compact complex make it easy to get what you need, when you need it. The rooms, corridors, and all communal areas are completely clean and there's an air of sophistication and style everywhere you look. Bottom line...unlike some holidays, this place looks and feels like the pictures. If you're on the fence, BOOK NOW! Side note, it was both mine and my wife's birthdays while we were there. We didn't highlight this to anyone at the resort. However, upon returning from a day at the pool in the early evening, we found we had been gifted a bottle of bubbly, a lovely card and a piece of cake! Whether they got this info from our ID's or perhaps the cleaning staff saw we had displayed our own birthday cards in our room, but this attention to detail and unprompted kindness was hugely appreciated. We don't like going to the same place more than once. But I'm quite sure that we'll be making an exception here. Five stars.

TM

Trip.com Member

3.7/5Trip.com· 5 months ago

Nice hotel, good location and the free ferry to the beach was a great touchl. Our room was unfortunately quite noisy, it was opposite reception/the bar and noise travelled so going to sleep before 11 was near impossible. There was also no hot water for showers in the evening. We only stayed 2 nights so it wasn't the end of the world, but minor improvements could be made (better sound proofing of windows maybe). Breakfast was good, location fab if you don't mind walking ten mins to the cafes/shops.

MM

Miguel Meirim

3/5Google· a month ago

The good: The spa was good, the jacuzzi, steam room, indoor pool and sauna were all clean. There was a pianist playing during breakfast, which was a nice touch. Dinner at the Flor de Sal buffet was genuinely good, with Portuguese food full of character, I'd say keep doing what you're doing there. I would have liked to try grill and ria. The boat to the beach was a great experience and the staff running it were friendly and welcoming. The beach and cabanas itself made for a lovely place for the resort. Breakfast was decent, with a nice variety, though the scrambled eggs were overcooked. It could be slightly improved. Evening staff and chefs seemed friendlier and more approachable than the morning team. The rooftop was lovely both day and evening. The rooms themselves were well laid out and nicely decorated, though if you want a quiet stay, be aware there's noise from outside. The bad: The pool's chlorine and ph levels were out of the required range and it didn't smell of chlorine, and the pool floor was visibly dirty at the bottom. A couple of the floor tiles were also loose. Some of the pool umbrellas were becoming diagonal and falling off. People reserve chairs with towels at the pool and staff do nothing about it. Music was playing loudly almost everywhere, at breakfast, in the corridors, and especially by the pool, where it was hard to hold a conversation with the person next to you, other guests were complaining too. Even in the rooms, outside noise from the music carried in, and the lift was about the only quiet spot in the hotel. Noise is a big problem in this hotel. There was little sign of family or younger-guest activity, it loses a bit of soul. Maintenance work on the palm trees was being carried out during peak summer, which blocked the path to my room and meant walking across wet grass instead, why not any other time of the year. I also couldn't rest in my room afterwards because of the noise. The sprinkler system ran at 00:30, making it difficult to get to the building without getting wet. In the mornings, staff were making their own coffee and tea in front of guests at the front of house rather than in the back. The poolside/reception snack bar was pricey without matching quality, the fries were good, but the chicken sandwich wasn't worth the price, with hard baguette bread, try to change it to a alentejano bread chicken or tuna paste toast. The building's decor felt a bit dark and lacking character with dirty glass. Some staff seemed to need more training or guidance on table clearing and service standards. When I mentioned the noise at checkout, I was told it would be passed on to management, though I'm not confident it was. I also had an odd experience at the bar, despite it serving both the indoor and outdoor areas with a portable card machine, I was asked to walk all the way around to the outside to order a drink, then walk back to drink it inside, even though I could easily have been served from where I was. Suggestions: A pool/snooker table could be a nice addition. It might also be worth adding a QR code to each pool umbrella linking to an ordering system for food and drinks, with card or mobile payment, so staff could deliver directly to guests at their umbrella, I know I'd have ordered more if that had been available, as I didn't want the buffet options or get up to get drinks or food. If willing to implement it, almost like Wetherspoons do it. Overall: It's a nice place but badly run by it's management team. I think it should be 3 stars rather than 4. There is very little attention to detail. Noise was the single biggest problem here, it undermined almost every part of the stay, no peace or relaxing time. Combined with the other issues, the negatives outweighed the positives, and don't think the stay was worth the price point. It is very Instagramable but no. I used to come to this old hotel for more than a decade and personally don't look forward to repeat it again. Would much rather relax on a vacation with Solverde or Real hotels group which I had better experiences.

AP

AJ Perkins

3/5Google· 4 months ago

The hotel and location are really nice. It seems to be full of golfers and so we seemed to have the place to ourselves alot during the day. The food if plentiful and everywhere is clean. The service, however is lacking and bizzare. Twice during out seven day stay housekeeping took all put towels even they they were not on the floor and never replaced them. On both occasions we had to go to reception twice. Second to last day they did it again we reported it and never got towels for the rest of the stay. Also we booked into the restaurant as a group of four, starters was bread rolls and sauces, we only had three rolls between four of us while other guests had basket fulls. we asked for an extra roll so we could have one each and the waiter never came back. Like I said a nice hotel, good location but we won't go back.

DQ

David Quinn

3/5Google· 3 months ago

It was a bit quiet for us but the hotel offers a free ferry service to take you to the beach which was used by many. Some bars and restaurants on the Boardwalk which is about a 15 minutes walk, and theres a 2 storey shopping mall about 20 minutes by taxi ( 15 euro) with all the usual shops you expect to see in malls Plenty of beautiful views to be seen from the hotel. Food was adequate, nothing more. There are free bar nibbles available, but not in view. You have to ask for them. Bar service and room maids did a great job. One or two bad apples in other areas that mean overall those areas suffered. Night time entertainment, variable. Once we settled into the relaxing vibes that this hotel creates we had the type of holiday that the hotel aims to provide and had a great time. I would return if I was looking for a relaxing week in the sun but would consider self catering if it was an option. Tip to hotel - fix loose slabs around the pool before somebody has an accident and takes it further. Add waiter service around the pool area.