Hotel Indigo Tel Aviv - Diamond District, an IHG Hotel

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Seaside64449594411

5/5Tripadvisor· 4 months ago

Why I would recommend this hotel: A quiet, modern base with strong service and great value relatively close to the airport Hotel Indigo Tel Aviv Diamond District offers a calm and modern stay outside the busy city centre. While it is not located in the heart of Tel Aviv or near the beach, it stands out for its convenience for airport transfers, cleanliness and overall value for money. Location & surroundings|The hotel is located in the Diamond District, a business-focused area outside central Tel Aviv. It is extremely convenient for quick transfers to and from the airport, which is one of its biggest advantages. However, it is quite far from the beach and main city attractions, and the immediate surroundings are not particularly lively or scenic. Check-in|The check-in experience was smooth and pleasant. The receptionist was very friendly, took her time to complete all formalities and made sure to ask about my journey and whether I needed anything else. It was a simple but genuinely welcoming arrival. Room|I was kindly upgraded to a very spacious room with a balcony. The design is modern and stylish and the room feels well maintained and clean. The bed was comfortable and ensured a good night’s sleep. The room was quiet and well insulated from outside noise, with effective cooling throughout the stay. High-quality amenities, bathrobes and plenty of towels were provided, contributing to a comfortable and well-prepared experience. Facilities|The hotel offers a compact but pleasant gym located on the 9th floor as well as a small rooftop pool. While neither is large, both are well maintained and add charm to the overall experience. The rooftop area in particular offers a nice place to relax above the city. Breakfast|Breakfast is well organised and offers a varied selection despite not being overly large. Guests can choose from a very good buffet and also order freshly prepared egg dishes. Everything is nicely presented and the offering covers all essentials for a great start to the day. Overall|Hotel Indigo Tel Aviv Diamond District delivers a very fair value for money. It is modern, clean and well managed, with friendly service and comfortable rooms. While the location is not ideal for leisure travellers wanting to explore Tel Aviv or the beach, it is an excellent option for business stays or short visits near the airport. No complaints.

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Fernando Heredia

4/5Google· 4 months ago

Really nice staff. Particularly Arthur the breakfast manager and the cleaning ladies, always helpful and really polite aiming to fulfill any request. Beds are excellent but for business travellers we would appreciate bigger tables and some more lights in the bathrooms. The breakfast is magnificent with high quality food and good elaboration. Overall service as it used to be.

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ECVS

2/5IHG· 2 months ago

Very nice helpful and kind staff! the hotel rooms are extremely small, dirty, noisy and many times other guests living there are very noisy because they are allowed to have parties. Most of the times the rooms need more cleaning

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adrian north

5/5Google· 8 months ago

Just completed my 6th stay in a little under 2 years at Hotel Indigo and I cannot speak too highly of the hotel itself and especially the reception staff who are by far the best I have ever dealt with. Clean, quiet and when the pool is open, a marvellous haven from the hustle and bustle of the great city that is Tel Aviv. I can’t imagine ever staying anywhere else in Tel Aviv and I can’t wait to return 🙂🇮🇱🙂

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Besmir Hoxhaj

5/5Google· a year ago

I had a wonderful stay at Hotel Indigo Tel Aviv. The rooms were stylish, clean, and very comfortable, with thoughtful details that made the experience feel special. The staff were welcoming, attentive, and always ready to help. I especially enjoyed the rooftop pool/bar, which offered beautiful city views and a relaxing atmosphere. The location was also excellent, with easy access to restaurants, shops, and local attractions. Overall, it was a great experience and I would happily stay here again.

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June Gemini

2/5Google· a year ago

My rating was mostly due to lack of customer service specifically by Asaf and Yali. I am in Israel for business and leisure. There was a mix up with my booking dates and instead of taking initiative to assist, they both spoke to each other assuming I didn't understand hebrew and basically said to each other that they have no energy to help, that it happened before with someone else and went on about who was supposed to do the work. So instead of trying to assist and accommodate I ended up having to call IHG myself and paying an extra 250 shekel. I also stayed there a week prior in which one of the rooms bathroom had a leak and they did nothing to compensate. They also take a deposit that takes forever to get released because of some smoking waiver. As a member of IGH hotels this was very disappointing to experience. Overall I found this hotel to be less for tourists and more for residents or an average diamond district business traveler. The only thing I did like was the bed. To was comfy compared to other hotels in the area

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Lana AH

1/5Google· a year ago

Our stay was an absolute disappointment from start to finish. We booked a premium room, but there was nothing premium about the experience — in fact, it wasn’t even up to standard. The first night was unbearable: constant noise right next to our room, with people screaming and slamming doors the entire night. We complained to the front desk, but nothing was done and the noise continued. In the morning, we requested coffee capsules — they never arrived, even after waiting a long time. We also asked for a wine opener and had to call twice before finally receiving it. Overall, these two days were frustrating, uncomfortable, and far from what we expected, especially given the price we paid. We do not recommend this hotel to anyone — it’s simply not worth the money.

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ward43

5/5IHG· 2 years ago

The staff at the front desk, including the manager, were so friendly and accomodating! Happy to answer all of my questions. The room was clean and tidy, the bed super comfortable. The air conditioning worked so well, I even got cold! Which in summer in Tel Aviv is rare. The bathroom was lovely and the towels nice and soft. The rooftop pool was great, although could use. a bit of more frequent cleaning, not to mention the handful of couples having sex in the pool on multiple occasions.