Rosewood Hotel Georgia

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Haz

5/5Google· 5 months ago

My stay at the Rosewood Hotel Georgia was absolutely exceptional from start to finish. The hotel itself is stunning, elegant, refined, and flawlessly maintained but what truly made the experience unforgettable was the consistently outstanding service across every part of the hotel. From the front desk team to the restaurant staff, everyone was warm, professional, attentive, and genuinely welcoming. A big shout out to Vanessa from Reflection, the level of hospitality was top-class and made the entire stay feel effortless and special. A very special thank you to Kathy from housekeeping, who was truly fantastic. Her attention to detail was incredible. Towels were changed daily and sometimes even twice daily. My phone charging cables were neatly organised with cable ties, which was such a thoughtful touch, and I was even left a cleaning cloth for my spectacles. Biscuits were left daily in our room and slippers were placed near the bed every night. On returning to our room, it was immaculate and beautifully arranged with obvious care and pride in her work. Luxury hotels are defined by the small details, and Rosewood Hotel Georgia delivers them perfectly. Exceptional service, beautiful rooms, outstanding dining, and a team that clearly cares deeply about the guest experience. I would return without hesitation and highly recommend it to anyone visiting Vancouver.

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Oliver

5/5Google· a month ago

The entire experience from walking in the front door of the property to being escorted up to my room was absolutely incredible! The entire facility smelled beautiful, was exceptionally clean, and the staff made me feel like a special VIP! The breakfast at the café downstairs is very good. They are very fast and the location is very convenient. Unfortunately, I did not get a chance to visit the bar or their upscale restaurant - I will save this for next time I visit! I highly recommend this hotel. If I could give more than five stars I would!

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F9357CYss

5/5Tripadvisor· a month ago

Meticulously maintained facilities and truly exceptional service — from the valet and reception team to room service. The attention to detail was remarkable. Even our iPhone charging cables were neatly tied together with a strap by the room service staff! We left tips for the team and later found a handwritten thank-you note in our room. On the morning of our departure, we had asked for our car to be ready at 7:00 a.m. sharp. At exactly 7:00, it was waiting outside the garage, already packed with all our luggage. What impressed us most was how seriously the hotel took even the smallest piece of feedback. We mentioned that the waffles at breakfast were not quite as good as everything else. The team tried them themselves, agreed, changed the recipe the very next day, and invited us to taste the improved version! :) We find this level of care and genuine hospitality extremely rare. They made our trip to Canada truly worthwhile and memorable. Thank you

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Renata Steele

5/5Google· Edited a month ago

An Absolutely Beautiful Hotel Experience Our stay at the Rosewood Hotel Georgia was exceptional from beginning to end. This is truly one of the most beautiful hotels in Vancouver, with an atmosphere that is elegant, timeless, and incredibly welcoming. From the moment you arrive, the service is warm and attentive. You are genuinely made to feel like royalty, while still feeling completely comfortable and at home. The rooms are spacious, beautifully appointed, classy, and exceptionally comfortable, with a wonderful bed that made it easy to relax after a busy day. Every detail feels thoughtfully designed and luxurious without being overdone. Special thank you to Aditya and Mark for helping address my concerns and for making my stay so enjoyable. The location is also unbeatable—right in the heart of downtown Vancouver, making it so convenient to enjoy the city, restaurants, shopping, and everything Vancouver has to offer. A truly memorable experience. Beautiful surroundings, exceptional service, incredible comfort, and a perfect downtown location. We absolutely loved our stay and would happily return!

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Trip.com Member

5/5Trip.com· a year ago

We booked this hotel to stay in the city for our wedding weekend. We travel a lot and this was one of the best suites we have ever stayed in. There is a tonne of attention to detail and quite luxury everywhere ( Nespresso coffee maker, Dyson hair dryer, Smart TVs). The place was also immaculately clean. Can't wait to stay there again!

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munira397

5/5Tripadvisor· 3 months ago

I had the pleasure of staying at the Rosewood Hotel Georgia and must say it was a proper Rosewood property. The staff were 10/10 - one of the best front desks I’ve experienced. Always willing to help and on a first name basis. Rooms were elegant and sophisticated, dining was fantastic and quite reasonable. The spa was competent. The location is the best in the city (categorizing it as a city hotel rather than a waterfront hotel). My highest praise goes to Leanne Mok who went out of her way to look after us. Above and beyond. I’ve had the pleasure of meeting many great people in hospitality but she’s the type that will run a portfolio one day. She’s built for hospitality and carried out her work with class and grace. Personal service as such will keep me loyal to this property when I’m in Vancouver. Thanks to all of the staff. Highly recommend.

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lexi rutledge

3/5Google· 2 months ago

I truly wanted to love this place as the location is perfect (right in Vancouver's city center) and the rooms were very nice. The room was spotless, had heated flooring and a large gorgeous bathtub. The lobby is beautiful and the bar had excellent cocktails and the servers were prompt & friendly. The breakfast restaurant was ok. I was let-down a bit by the service. It was good for a three or four star hotel, but certainly not for a five star hotel. We were greeted warmly when walking in. During check-in, I was offered a room tour, which I said I would appreciate, but by the end of check-in the employee simply handed us the room key and told us what floor we're on. A little oversight, but I didn't care enough to follow-up. When I asked for restaurant recommendations in the area, he only recommended the bar/restaurant next door. I would expect from a 5-star hotel at least more robust recommendations, a list created by the hotel or even an offer to place a reservation. Later that day, we asked the desk to deliver an iron/ironing board, which they promptly delivered to the room, which was good. But the worst part of the stay was when I ordered a panini from room service, which came with half the ingredients listed on the menu missing. It was 3AM so obviously I didn't complain and ate it, but when the front desk asked me the next day how my stay was, I said it was great but mentioned my problems with the room service. The guy just kinda shrugged and said sorry but no offers to comp the room service, a voucher for a future meal or anything to suggest they would even follow up with the kitchen. Despite it's beauty, I would not opt for any North American Rosewood again, as I would rather chance it with nearby 5 star hotels in the future. But will consider their properties for future international trips, especially their new Crete property!

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Z3477DMdinad

5/5Tripadvisor· 3 months ago

Such a majestic and timeless hotel. Friendly staff! Impeccable design! Every luxury provided. Spacious and immaculate rooms. The breakfast at Reflections was in a HAPPY setting…Dinner in the 1926 lounge was perfection! We can not say enough positive about this place. We had a magnificent stay and just wish it could be another week!