Holiday Inn Washington Capitol-National Mall, an IHG Hotel

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Craig Flack

5/5Google· 2 weeks ago

What do you care about in a hotel? If you want a clean room and incredible location, this is the hotel for you. My wife and I don’t need bells and whistles and this hotel doesn’t offer a lot like brand new rooms or free breakfast. But what it does offer is a 5 min walk to the subway / air and space. A Starbucks in the lobby for the morning cup of coffee. Consistent house keeping and clean sheets. For us, this was perfect. Very reasonable price compared to some neighboring hotels.

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ClayFamily

5/5IHG· 2 months ago

I've stayed at this hotel on several occasions and have never been disappointed. Its proximity to the National Mall and its convenient access and parking make it a great choice if you need to be close to the Capitol or other nearby locations. It is literally a block away from the L'Enfant Plaza METRO Station, so it is very easy to get around. It also seems to have a large number of Lime and other scooters and bikes near the doors. The rooms have always been clean and well-kept. They are not the most modern decor, but they are not outdated either. Room size is good and the larger rooms really are very large. I've always been able to shop around for the best dates and availability to get really good rates for a nice hotel so close to things. But what really puts this hotel over the top is its great staff and their efforts to make all the guests feel welcome. On my latest visit, I had the pleasure of meeting a few of the hotel staff members. At the front desk, Keeida and Chris both made check-in, check-out and all our needs in between very easy. And Rick, the hotel concierge, was available to give great advice and helpful hints on where to go and when to go. The whole group was friendly and made the visit special. They went over and above to make us feel like family.

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legalaidmom

3/5Tripadvisor· 2 months ago

I spent two nights here with my 12-year old son. Chose this hotel to take advantage of IHG credit through Chase Sapphire Reserved benefit. Location: Generally speaking the location should be considered excellent. Walking distance to the mall and major attractions around the mall. However, unfortunately there were National Guard blocking the streets around it so it was extremely inconvenient to drive and I chose not to move my car for the weekend. They said it was for a race that was happening in a week? I live in New York. When they have races or other events that require street closures they it's just for that day. This is totally inexplicable. Room: Spacious but dated. Food and Service: Only did breakfast because my son got a free voucher. It was ok. Did not go for it the second day. Also, there was a hair in my muffin and when I showed the server she looked at me like I was bothering her. Rooftop pool: This is what moved it from 2 stars to 3. Unfortunately we did not have time to use it. But we lounged out there and at lunch by the poolbar and it was very inviting and had a great atmosphere. I recommend this hotel if you can get it dirt cheap or take advantage of a credit like I did and/or if you are traveling in summer and plan leisure time for the pool.

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John Drouault

4/5Google· 3 weeks ago

Great safe center location to be able to walk to many attractions. Small area in front to pull up to unload and check in. Clean, well lit lobby and friendly staff. Their web site says your stay comes with a free continental breakfast but when we asked the front desk clerk about it he said “it’s suggested that it could be, but it isn’t”. So even though their website says it is included you will not get a free breakfast. Rooms are large and clean, Beds are on the hard side. Probably the best water pressure of any shower I have ever tried. Drain can not keep up with it so you will be in ankle deep water when you are done. Coffee maker was not plugged in so we plugged it in and it didn’t work. Called front desk about it and they said they would bring one but they never did. Public parking is right beside and under hotel so very convenient. Well lit and feels tight but was able to get a Jeep Grand Wagoneer in with small effort. $65 for 24 hour parking.

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VAS792

5/5IHG· a month ago

As a 30+ year member of IHG and having stayed at location all over the world, this 10 day stay for a trip to visit the memorials and museums in DC was the best experience I have ever had. My experience started before arriving during the planning of the trip and questions I had. Staff members responded to emails with perfect information and solutions for all the issues I was worried about encountering. Upon arrival, check in was friendly and fast. The room was ready early and in great shape. A/C worked great, hot water at all times of the day, refrigerator worked great. Every staff member was cordial and approachable. We enjoyed numerous evenings at the 21st Amendment Bar and Grill and had a great experience every time. From hostesses to servers, we wanted for nothing. We occasionally had questions about things in the area and got great advice each time. Check out process was fast and easy. No surprises. From staff to leadership we met, be proud of what you doing at this location.

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john

4/5IHG· 4 weeks ago

We found H.I. Capital to be a great value. Location can't be beat and the overall value and quality was excellent. Meals were particularly good (Dinner and Breakfast) and the entire staff of the hotel was 5 stars. Rooms were more than adequate however our room felt stuffy and there isn't exhaust in the bathroom. HVAC system comes on loud and for a short time and could use "fan control" as I would prefer a quieter but longer air flow when the system activates. Bed and room comfortable and clean and housekeeping was excellent! We will stay here again the next time we visit. One last item, we made our reservations months in advance (at least 6) and chose double queens on high floor. I don't remember if the website noted "view" or if you are charged more for a "high floor" but I guarantee, there isn't a view and if they do charge extra for being on a higher floor, don't do it. We were on 8 and looked directly at the Dept. of Education building which would have looked the same if we were on the 4th floor.

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Truk

5/5IHG· a month ago

This hotel is very nice and the staff is very friendly. Kenny at the front desk definitely took very good care of us. My wife and I really enjoyed our stay. The breakfast in the restaurant was outstanding. Susan was very attentive and she always had a smile on her face. Hotel location is close to many restaurants and is within walking distance of numerous museums. I will definitely stay at this hotel again.

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Jeff

4/5IHG· a month ago

The hotel is nice & in a great location. The staff were helpful & courteous. The room was clean and comfortable. I was surprised the TV was relegated to cable channels, many of which did not come in clearly, vs. being a smart TV. Similarly, a microwave in the room would have been nice. I was disappointed at the significant increase of cost per night to include breakfast. That may be due to the $26-27 breakfast buffet in the restaurant on the main floor. If my overpriced dinner meal in the restaurant is any indication, I seriously doubt the buffet is worth that price. It was nice stay, just a little lacking for the cost.