Crowne Plaza Ana Kanazawa: Book Your Stay

Name: Crowne Plaza Ana Kanazawa
Address: 16-3 Showamachi Kanazawa Station, Kanazawa, 日本

Crowne Plaza Ana Kanazawa: Book Your Stay - Ask Fortrip

Reviews from

empathology

4/5

Tripadvisor· 5 months ago

A large modern business hotel from the IHG chain and as such it's comfortable and clean, though lacking in intimacy. Room was a good size by Japanese standards with all mod-cons. Breakfast was very good (western & japanese catered for). And the front desk staff were friendly and attentive. It's a nice place and convenient but you could be in Houston, Paris, Cairo - there's little to tell you this is Japan.

Gloria Ong

5/5

Google· 5 months ago

Two amazing points I want to highlight about Crowne Plaza Kanazawa: Firstly, Noriko-san from the front desk! We really cannot thank her enough for helping to get my husband’s wallet back. He had accidentally left it behind on the limited express train we took to Kanazawa, and it ended up far away at a terminal station in another prefecture. Noriko-san was incredibly helpful and efficient - she made several phone calls back and forth to first contact the JR Lost and Found and locate the wallet, and then coordinated with them and our next hotel to arrange for the wallet to be delivered there. The wallet not only contained expensive train tickets but also precious photos and memories inside, so we were incredibly relieved to get it back. Another thing that stood out for me at this hotel was their delicious breakfast buffet. It came with 10 specially curated signature dishes exclusive to Kanazawa. My favourite was their “15 Ultimate Bread Toppings”, which included unique, flavourful spreads such as seaweed mascarpone, salmon cream and mushroom butter. Overall, our stay here was definitely a delightful and enjoyable one. Location was great given the close proximity to the train station, and the room was clean and comfortable. We would be happy to stay here again.

saikc

5/5

IHG· 5 months ago

This is an old property but main reason staying at this property is due to its proximity to the train station. Plenty of restaurants around and walking distance (for me) to most attractions. I don't see the usual firm and soft pillow found elsewhere but they are good enough for me. Service at this property... simply exceptional.

4/5

Google· 8 months ago

The location is Great! If you come to Toyama, definitely stay near the JR station. It is where the bus tour pick up spot, and terminal of local buses. The hotel is a bit aged in the interior style, however really nicely maintained. The Japanese restaurant has a beautiful garden lit up with good atmosphere. Food is really well arranged and fresh and tasteful. They use really beautiful plates and bowls with a feel of luxury touch. I was happy to eat at the Japanese restaurant and avoid all of the crowds outside. A nice surprise is the volume of welcome amenity. Bath salt, local desert, local tea drinks, and dry wakashi! It makes me feel satisfied and welcomed immediately! Breakfast was upgraded from my last visit. With the new breakfast menu, there are more local flavors and contents added. Love the mini-hako Sushi made to order. Hotel staff are very friendly and helpful. I am very happy with my stay, and happy with the good value.

Edward T

5/5

Google· 3 months ago

Room is clean and spacious with a good city view. Overall services are excellent from front office, housekeeping, concierge staff and cafe breakfast. Excellent location just next to the Kanazawa Station. Will definitely come back again.

Response from the property

Thank you very much for having stayed at ANA Crowne Plaza Hotel Kanazawa and taking time to share your wonderful feedback following your recent stay with us. We are delighted to learn that you enjoyed your spacious, clean room with its city view, and that our convenient location next to Kanazawa Station added to the comfort of your visit. It is especially rewarding to know that the service provided by our Front Office, Housekeeping, Concierge, and Café staff contributed to making your stay a memorable one. Your kind words are truly appreciated and will be shared with our entire team as a great source of encouragement. We are honored that you would choose to stay with us again, and we look forward to welcoming you back on your next visit to Kanazawa.

Rollin Tabuena

5/5

Google· 8 months ago

A Peaceful First Stay in Kanazawa As a Filipino traveler visiting Japan, my first stay at ANA Crowne Plaza Hotel in Kanazawa was truly memorable. From the moment I arrived, I was impressed by how clean and well-maintained the hotel was, reflecting the high standards Japan is known for. Its location is incredibly convenient—perfect for shopping, with the mall just a short walking distance away, making it easy to explore without hassle. Despite being centrally located, the hotel offers a quiet and peaceful atmosphere, ideal for resting after a day of sightseeing. I especially enjoyed the calm ambiance, which made my stay relaxing and comfortable. The food was another highlight; both breakfast and dinner were delicious, with a variety of well-prepared dishes that satisfied my taste. Overall, ANA Crowne Plaza Hotel in Kanazawa exceeded my expectations, and I am already looking forward to staying here again on my next visit.

Ricardo Fernández

1/5

Google· 2 months ago

We arrived with a reservation of three adults and a kid (11 years old), and there was no bed for the kid neither breakfast, we had to pay extra for a bed for him and his breakfast. So, what they do with kids?. No sleep neither breakfast?. Why we have the possibility to choose kid reservation if there is no bed neither breakfast?. Nobody explained, and we have to pay extra. Very disappointed!!!

Response from the property

Thank you very much for choosing ANA Crowne Plaza Hotel Kanazawa. We also appreciate you taking the time to share your valuable feedback following your stay. First and foremost, we would like to sincerely apologize for the inconvenience and frustration caused by our insufficient explanation regarding your child’s stay, particularly the additional charges for an extra bed and breakfast. We regret that this information was not communicated clearly in advance. At our hotel, children aged 11 and under are subject to specific accommodation policies depending on the room type and reservation conditions. As a result, additional charges may apply for extra beds and breakfast. However, we recognize that the information and presentation on the booking website may not have been sufficiently clear, and that the explanation provided during the reservation process was inadequate for helping guests fully understand these conditions. We take your comments very seriously. We will carefully review the information displayed during the booking process and improve the way we communicate these details so that guests can more easily understand the applicable conditions before making a reservation. Once again, we sincerely apologize for not providing the experience you expected. Should you have another opportunity to visit Kanazawa, our team will do our utmost to deliver a more satisfying stay. Sincerely, ANA Crowne Plaza Hotel Kanazawa

craig mooney

2/5

Google· 5 months ago

Great location, small, very small rooms where you can’t have either suitcase out or you can’t move around the room. The room was very tied with marks all over the walls. Bed was good, no room in bathroom at all for toiletries. Smaller than a ship cabin For a four star hotel very very disappointing

Response from the property

Dear Mr.Craig Mooney Thank you for taking time to share your valuable feedback following your recent stay at ANA Crowne Plaza Hotel Kanazawa. While we are pleased to know you appreciated our location and the comfort of the bed, we are deeply sorry to learn that the overall condition and size of the room fell far below your expectations. Please accept our sincerest apologies for the inconvenience and disappointment you experienced. We fully understand how uncomfortable it must have been to have such limited space for movement, luggage, and personal belongings, particularly when staying at a hotel expected to provide a four-star standard of comfort. We are also very concerned to hear your comments regarding the condition of the walls and the lack of space in the bathroom, as this is certainly not the impression we wish to leave with our guests. Your feedback has been taken extremely seriously and has been shared directly with our management, housekeeping, and maintenance teams for immediate review and improvement. We truly regret that we did not provide the level of experience you rightfully expected, and we sincerely apologize once again for the disappointment caused. We would be grateful for the opportunity to restore your confidence in us should you consider staying with us again in the future.

Where can I eat near Crowne Plaza Ana Kanazawa?

The hotel itself has several dining options: Cascade Dining, Chinese restaurant Karin, Japanese restaurant Unkai, teppanyaki at Kaga, Sky Bar La Briller, and Cascade Lounge. For a quick bite, Kanazawahyakubangai Gift Shop is right by the station, and Omicho Market is about a 15 to 20 minute walk away, where you can find fresh seafood and local snacks. The station area also has plenty of restaurants and shops nearby, so you can easily step out for a meal.

What is the area around Crowne Plaza Ana Kanazawa like?

You are right at Kanazawa Station, with the Tsuzumi-mon Gate just a 1-minute walk away, so the area feels like the city's front door. The station itself has the Kanazawahyakubangai Gift Shop and plenty of shops and eateries nearby. A short stroll takes you to the Kazuemachi Chaya District in 18 minutes, and the Nagamachi Samurai District in 18 minutes as well. The hotel's own restaurant, cafe, and bars are also here, making it easy to stay close. For a wider look, the station's bus terminals connect you to the rest of the city.

How do I get to Crowne Plaza Ana Kanazawa from the airport or main train station?

From Kanazawa Station, take the Kenroku-en Exit (East Exit) and follow the covered walkway; the hotel is a 1-minute walk away. If arriving at Komatsu Airport, take the limousine bus to Kanazawa Station's West Exit bus terminal, then walk about 5 minutes to the hotel. The bus ride takes roughly 40 minutes on the super-express service. The covered walkway from the station keeps you dry in rain or snow, and the hotel is directly adjacent to the station's east side.

What's there to do near Crowne Plaza Ana Kanazawa in the evening?

In the evening, you can enjoy the hotel's own Sky Bar La Briller on the 19th floor, which offers views over the city, or the Cascade Lounge for a relaxed drink. For a short stroll, the Tsuzumi-mon Gate is just a 1-minute walk away, and the Kazuemachi Chaya District is an 18-minute walk, where the historic streets are atmospheric after dark. The Higashi Chaya District, a 21-minute walk, is another option for an evening wander. If you prefer to stay close, the hotel's restaurant and bar options are right there, and the station area nearby has shops and dining. For a guided evening experience, the Kanazawa Night Tour with Local Meal and Drinks is a popular city tour you could join.

Is Crowne Plaza Ana Kanazawa a good base for exploring Kanazawa?

Yes, the hotel is a great base for exploring Kanazawa. You can walk to the Tsuzumi-mon Gate in 1 minute, and the Kazuemachi Chaya District, Nagamachi Samurai District, Gyokusen-inmaru Garden, Kanazawa Castle Park, and Kanazawa Castle are all about an 18 to 19 minute walk away. Higashi Chaya District is a 21 minute walk, and Shiinoki Green Space is 22 minutes away. For sights further out, the Kanazawa Loop Bus from the station reaches the main historic districts and gardens. The hotel is right next to Kanazawa Station, so day trips to Shirakawa-go are easy too.

Crowne Plaza Ana Kanazawa

Crowne Plaza Ana Kanazawa

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