JM

Janet Moyes

1/5Google· a month ago

Staff not interested and dismissive if you weren’t Spanish. It’s advertising as an international hotel NOT. Big car park only upside.

T

TheCavehome

4/5Tripadvisor· 9 years ago

Stayed here overnight en route to ferry. We needed secure parking which we got. Hotel was comfy and our triple room had plenty of space. Pool area was busy but pool was quieter for a dip to cool down. At night we walked about 20 minutes into the old town which was stunning and totally out of the blue as the hotel is situated in a more residential area and not the most attractive area but we found this hotel very good for what we needed it for. Staff at reception were pleasant as well.

TM

Trip.com Member

2.2/5Trip.com· a year ago

Room was very hot and when turning on air conditioning, air goes directly in the face while sleeping, so it’s annoying.Facilities are old not cozy at all, ambient feels like a hospital.Breakfast was poor, only eggs as main dish.Bathroom amenities look cheap, as shower gel / shampoo are one single liquid soap dispenser which doesn’t even have the name of the brand or description.

TM

Tyrone Murtagh

4/5Google· 11 months ago

Nice stay here, plenty of parking spaces. Room was nice, my only reservation was the bed was too hard for me, however my partner found it fine. Only stayed here one night , shower was very powerful which I like , nice rooms and very spacious. Also has Aircon which helped alot.

TT

Tom Tokkie

4/5Google· a year ago

Booked this hotel a couple of hours before arrival. Read other positive and negative reviews so was quite prepared. I enjoyed stay as hotel was excellent base for visiting the city center and surrounding areas (Views of Segovia, San ildefonso, Sierra de Guadarrama National Park). I found the staff helpfull (not overly friendly but who cares). The rooms were spacious and clean. My room on the 3rd floor room had a view of the city (see night shots of aquaduct and the Cathedral). There was sufficient parking space in the evenings. What could have been better. The modestly filled mini bar. The walking distance to room (Got lost once) . The outdated bathroom. Allthough the breakfast service was good, the area used was wasn’t nice (no windows and TL / CR lighting). However everything served it purpose. Would rate this 3,5 on the scale if possible.

CC

Chul ho choi

1/5Google· a year ago

Our group arrived in the evening of early April 2025. Hotel seems to be fine but worst experience with the staff at the dinner. They were nicely dressed all in black suit but absolutely with non-smile face. Serving food as if they were angry with us for no reason. When one of us asked for a serviett, a waiter said no. There piled up on the side table. Anyway this is what I felt. While having dinner, I thought we were attending to a funeral service at this hotel. When leaving, I had to tell them. Be smile and gentle to the customers .

YK

Yash Kishinchand

1/5Google· 2 years ago

When I first entered I saw a very nice lobby hoping it was going to be a very nice stay for my first New Years outside home but I was wrong. The rooms were spacious but it was very hot when I entered the rooms. At 9 Pm I had the New Years dinner and the food was terrible with huge portions for each person and when it reached the time to eat the grapes, I just couldn’t eat it because it had so many bones.After the party, I kindly asked a person in the lobby to lend me a towel but he asked why because since we were many he didn’t feel like getting many. Overall, I was disappointed with this hotel and I hope the service improves soon.

L

la_viajera_constanta

4/5Tripadvisor· 4 years ago

Fabulous swimming pool and pool area but it doesn't open until 12.00! I thought you would be able to sit in the lawn area until the pool opened but there is also no access until midday. Good-size room and bathroom. Just a bit suprised by the tiny TV! I certainly don't need a giant TV in a hotel room but this one was very small. Great team at the pool, in the bar and restaurant and on the front desk. Location is away from the bustle of the centre but just a short bus ride to get there (30 min walk). There are supermarkets and a couple of restaurants close by. The hotel has a bar and restaurant on site. Overall, a very nice hotel with a great pool.