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Aishwarya Sivaraman

5/5Google· 6 months ago

Really lovely hotel. It’s quiet, green and really clean. They have free shuttles into town all day until 10pm. They have a game room, a generous breakfast spread and a nice bar. The views from their dining rooms are stunning! You can see the Beagle Channel and the surrounding foliage pretty clearly.

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KerryK501

5/5Tripadvisor· 6 months ago

What a lovely hotel. Great location overlooking Ushuaia with well equipped rooms with no sign of wear and tear. Great restaurant and very attentive bar team. Warm and friendly welcome. Looking forward to coming back sometime soon

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Canada54travel

4/5Tripadvisor· 7 months ago

The only bad thing for me was the location, and even that is a weak argument. The setting and views are amazing, but I missed being close to the excitment of the busy downtown. The rooms are quiet, the shower simply awesome, and the food was great. Staff like Julieta make trips like this so rewarding. Her help at dinner made our evening perfect. If this trip to the Antarctic wasn't a once in a lifetime event, I would stay here again. The bottom on the world is awesome.

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Traveler40792340811

2/5Tripadvisor· 9 months ago

This should have been a 4 star review but the hotel management have a lot to answer for. |Firstly the positives. |+ most of the staff we encountered were exceptional. A booking error by our tour operator was overcome with minimum fuss at checking and the room was large either 2 double beds, safe and stunning views over Ushuaia. The hotel is modern and light and bright. There is an infrequent shuttle into town if needed but a taxi is only 3€. |And now the negatives. |- the room needs to be on the upper floors in order to get the views we had. The rooms are way too hot even with radiators turned off. To open the windows gives access to bugs. Expect to sleep on the top of the bed. |The hotel is 10 minutes from town and the shuttle bus is infrequent. |The biggest issue however is that myself and my wife are vegan. The hotel were aware of this when booked and stated they could accommodate us without issue…… well this promise was not true. |We spoke to the breakfast manager (one of the least polite and uninterested people I have come across in the hotel industry) wrote to the email to the management to explain our frustration at the lack of options even on a buffet style breakfast ( we even resorted to bringing provisions we had purchased externally). |On day two of three we booked for a lovely meal in the restaurant, only to be informed that of the two dishes suitable for vegan or vegetarian clients was not available. So what did management do about this….. NOTHING. They waited until we had checked out and were awaiting our private transfer to the airport to come and tell us they had read the email and were sorry and would try harder. Not enough and too late. This is a complaint regarding the managements dealing with issues as much as a complaint about the food. Not good enough

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N3238TYroys

4/5Tripadvisor· 9 months ago

This hotel is a good choice if you want to stay outside the city in a rustic area of Ushuaia. We booked a third-floor room with an excellent view. There were only four rooms on that floor. The room decor was tired, which detracted somewhat from our enjoyment. There were other small, annoying details like the non-working bidet and the worm on the bed pillow. We enjoyed our two dinners at the hotel restaurant, with its spectacular views of the city and harbor, and helpful, friendly staff. We were happy with the dinner menu choices. The breakfast was a typical hotel breakfast. Across the street from the hotel was the start of a hiking trail that led up the mountain, around past a defunct ski area, and back to the hotel. The hike was about two miles, mildly challenging, and was very enjoyable. We stayed both at a hotel in the city and at Los Acebos, which we decided was a really good way to experience Ushuaia.

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MandM20152015

5/5Tripadvisor· 6 months ago

The food, atmosphere, staff and excursions were all wonderful! This place is well worth the money for the view alone, but the breakfast adds an extra bonus.|If you’re looking for somewhere beautiful with a delicious breakfast and plenty to keep you busy, look no further!

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Park Brady (Park Brady SR)

4/5Google· a year ago

Great views. Wish we had done some of the hikes out of the area near this hotel. Went to the national park, but think the views and hikes would’ve been better here. Food was excellent. Views from restaurant for dinner and breakfast were amazing. One suggestion that I would have on a trip to Argentina is to bring your own good sized coffee cup, or mug. The coffee served locally are in very small cups. I am a big coffee drinker.

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M C

5/5Google· 10 months ago

I stayed at Los Acebos as part of an Antarctica cruise package. Due to a booking mix-up by the cruise company, I was originally supposed to stay at the 5-star Los Hayas across the road, but ended up at Los Acebos instead, which turned out to be a pleasant surprise! Having the chance to experience both properties, I actually preferred Los Acebos. The staff here were noticeably friendlier and more accommodating than at Los Hayas. The views from both the restaurant and our room were amazing too. Los Acebos offers some great amenities including a small but well equipped gym, a games room, and complimentary bike rentals, perfect for exploring the area. They also run daily activities, I participated in a Friday night event and won a delicious cocktail of my choice! While Los Acebos doesn't have the hot tub or squash court that Los Hayas offers, the superior service, atmosphere, and views more than made up for it. We much preferred our time here.