Hibiscus Motel

TM

Trip.com Member

4.7/5Trip.com· 6 months ago

Great location right in town, 1 minute walk to the main beach and a stone throw away to tons of great restaurants and shops. We were very pleased with the cleanliness. Comfortable beds and parking was included which was quite helpful for a busy town. Would come back!

T

Tobias

1/5Google· 3 months ago

High fees for late check-in: Extremely frustrating check-in experience. The motel only provides after-hours key box access details via SMS, rather than email or through the booking.com platform. As an international traveler using an eSIM, I did not have access to regular SMS, leaving me without the necessary entry code. Following the physical instructions posted at the property, I called security to assist. Security arrived, did not have the code, and had to call management to get me inside. Despite following the motel's own posted instructions to resolve the access issue, they immediately charged me nearly 100 AUD for a "security call-out fee." The property shows no empathy for the fact that their rigid, SMS-only communication policy caused the problem. Extremely disappointing and misleading practice. Avoid if you want a hassle-free arrival. Despite email communication to resolve this issue no solution was offered. Very low-service environment.

S

stayingpositive

5/5Tripadvisor· 6 months ago

It is so lovely to be greeted by wonderful staff at reception (located next door at Waves), and to then walk into a spotlessly clean motel room. This is an old style basic motel so expect some quirks, but is located right in town and being near the beach is the Byron dream. I stayed in a queen room. Small fridge, jug and microwave in room and tv. There can be noise at busy times from external sources, music, holiday makers etc however this has not affected my stay and due to town location is to be expected. The upside is that you can walk to everything, beach, markets, cafes, Aldi, Woolworths, restaurants, hotels and retail shops. Housekeeping and reception will go out of their way to assist and especially Bronwyn who has helped me at reception and expertly manages with a smile, efficiency and friendliness.

ES

Elle Shaw

5/5Google· 5 months ago

This property was absolutely perfect for a quick one night stop over. The room was perfectly clean, comfortable and affordable! Had everything we needed for one night. Would stay again!

JP

Jessica Pritchard

5/5Google· 6 months ago

Super clean room. Really accommodating to our needs and you cannot beat the location. They even posted my pillow back to me after accidentally leaving it there. Would stay again!

RA

Ruby Ahern

5/5Google· a year ago

Such an amazing location and exactly what we needed for our girls trip. So close to the town and delicious cafes/restaurants like The Loft, Miss Margarita and The Hum. We had the best time walking along the beach and singing at the Piano Bar! The room was very clean and had everything we needed. Perfect choice for a trip to Byron Bay.

BB

B B

1/5Google· 7 months ago

Sad. The rooms are paper thin The room smelt of sewer. The bathroom pump went off and kept us awake. Told the hold deposit would be returned in 30 days!!! Avoid

W

weloveholidays007

5/5Tripadvisor· a year ago

Stayed here for a night whilst passing through with adult son. What a great room in a great location. Just one block back from the beach with free parking right outside. |We were early but able to check in.|Large spacious for 3 adults, fridge, tea and coffee, etc. Iron, ironing board, tv, and shower amenities.|It is a great find, spotlessly clean, quiet despite being central to everything |