Address Downtown

CB

Cielo Berne

5/5Google· 3 weeks ago

We had a really lovely experience at the lounge restaurant at Address Downtown! Mahmood, Mercy, and Nadia were all so kind, friendly, and helpful. They made us feel welcome and took great care of us throughout our visit. The service was excellent, and their warm hospitality made our experience even better. It’s always nice to meet people who genuinely care about their guests. Thank you for making our visit so enjoyable! We would definitely love to come back. Highly recommend! ❤️

SA

Sultan Alawadhi

5/5Google· 2 months ago

I had a wonderful experience at Address Downtown, and I would like to sincerely thank the entire team for their exceptional hospitality and professionalism. A special mention goes to Binso, who truly went above and beyond to make our stay memorable. His kindness, attentiveness, and genuine care made a big difference. He was always welcoming, helpful, and attentive to every little detail, which really reflects the high standard of service at Address Downtown. The whole staff were friendly, professional, and incredibly accommodating. It was clear that they genuinely care about their guests and take pride in providing excellent service. Thank you to everyone at Address Downtown, and especially Binso, for making our experience so enjoyable. We truly appreciate it and look forward to coming back again soon!

K

kristinahA6731MD

5/5Tripadvisor· a month ago

When I went there with my family, the staff named Vijay, Pusparaj, and Kehinde are very accommodating and they always go for the extra mile. Also, they ensure that we’re hydrated. I love this people! Lastly, I enjoyed my stay there.

TM

Trip.com Member

4.7/5Trip.com· 6 months ago

Great hotel, location is unbeatable! Maria at reception was amazing! Very good service, cool pool and green yard, direct bridge to Dubai Mall. A bit noisy on Sat night from the parties, but bearable, all other days were nice and quiet.

G

Ghooma

5/5Tripadvisor· 3 weeks ago

We returned to Address Downtown for a short two-night stay, with two accommodations on different floors. There is an ease to staying here that we appreciated again. The hotel is elegant, comfortable and extremely well located, but one of its greatest advantages for us is the direct connection to Dubai Mall by bridge. Being able to walk across without going outside makes shopping and dining remarkably convenient. One of the highlights of this visit was URla. Located on the fountain and lobby level, its beautiful open-air terrace creates a wonderful setting, but the culinary experience deserves just as much attention. We had an excellent evening there, and it became one of the most memorable parts of our short stay. Most importantly, we were reminded why we had chosen to return. The hospitality throughout the hotel was warm and attentive, and despite staying for only two nights, everything felt easy and well looked after. There is only one small point I hope the hotel will pay attention to. On one of the floors where we were staying, there was a noticeable smell of tobacco smoke. It stood out because the rest of the hotel felt so well maintained. It is a small detail, but one worth paying attention to. Otherwise, this was a very enjoyable return to Address Downtown: excellent hospitality, a location that is difficult to beat, wonderful access to Dubai Mall, and a memorable evening at URla. Two nights were enough to remind us why we came back.

DD

diki darma

5/5Google· 3 months ago

The lobby space is gorgeous, featuring grand chandeliers and comfortable seating. It's a highly sophisticated setting to unwind or take business calls. Special mention for Sepiani for her great service and The pastries were delicious, though the pricing is definitely on the high side—expected for a luxury Downtown hotel property

JJ

Jeneza San Juan

5/5Google· 3 months ago

I had a wonderful experience at Address Downtown. The hotel has a beautiful and elegant atmosphere, and the service was excellent throughout my stay. The staff were welcoming, professional, and attentive, which made the overall experience even more enjoyable. I would especially like to commend Patricia for her exceptional service. She was courteous, attentive, and always had a warm smile. Her friendly and accommodating attitude made me feel genuinely welcomed and well taken care of. It’s these small details that make a stay memorable. Overall, Address Downtown is a beautiful hotel with excellent service, and I would definitely recommend it. Thank you to the entire team, especially Tricia, for making my experience a pleasant one!

SD

Shenna Marie Diez

5/5Google· 3 months ago

I had a fantastic experience at the Lobby Lounge. The drinks were excellent, the food was delicious, and the fresh lettuce salad was definitely my favorite. A special thank you to Sepiani for the outstanding service and warm hospitality. She made us feel welcome from the moment we arrived, checked on our table throughout our visit, and ensured everything was perfect. Her professionalism and friendly attitude made the experience even more enjoyable. I will definitely be coming back to the Lobby Lounge!