NH Collection Dubai The Palm

7

770saydh

5/5Tripadvisor· 3 weeks ago

Great Location, Amazing Views, and Excellent Service! The hotel is in a fantastic location, just a 5-minute walk from the shopping mall, with the metro station conveniently located right in front of the hotel. The infinity pool on the rooftop is amazing and offers a beautiful view! The restaurants have great menus, and everything is clean and well maintained. The staff are friendly and welcoming, especially at the 7Sports Bar. A special thank you to the two gentlemen who served us, Viranga and Sillah. You both made our experience extra special with your excellent service and friendly attitude. Thank you, guys, for making our stay even more enjoyable!

TM

Trip.com Member

5/5Trip.com· 6 months ago

We stay for 1 night and everything was amazing, the room, the staff, the cleanliness, the pool service was amazing and beautiful view, the restaurant and we went to the seven sports bar and the team was kind, the housekeeping was very quick for all the requested and the most kind Assistant Manager “Chan”, he gave us the best service. He so kind and he helped us to explain everything.We will definitely back there again.❤️❤️❤️Thankyou so much for you amazing service🥰🥰

IP

Ivo Puchrik

4/5Google· 8 months ago

Overall, our stay left a very positive impression. The hotel’s location directly on Palm Jumeirah is a major advantage, especially with direct beach access. The surrounding promenade is beautiful and stretches all the way toward the beginning of the Palm, making it ideal for walks. The rooms are nicely designed, cozy, and clearly focused on comfort. Everything was cleaned and tidied daily to a high standard. Guests can also take advantage of the gym and spa facilities, which is definitely a plus. The restaurant area appears somewhat dated, and the outdoor terrace would benefit from renovation. As for the food itself, the quality was very good. However, the restaurant service organization could be improved. The staff responsible for clearing tables seemed either understaffed or insufficiently coordinated, as tables often remained full of dirty dishes for an extended time after guests had finished. There was also some minor disorganization when ordering soft drinks during dinner. Despite these points, it is a solid hotel with good accessibility and an overall very pleasant atmosphere.

YH

Yonas Haile

5/5Google· 3 months ago

I had a wonderful dining experience at the hotel. The food was fresh, delicious, and there was a great variety to choose from. The restaurant was clean, welcoming, and the atmosphere was very enjoyable. A special thank you to Wina, Allan, Jack, and Neri for their outstanding service. They were all incredibly friendly, attentive, and made sure everything was perfect throughout the meal. Their kindness and professionalism really stood out and made the experience even more enjoyable. I would highly recommend dining here and will definitely be back. Thank you all for the excellent hospitality!

DB

Don Bernard

5/5Google· a month ago

I really enjoyed my stay at NH Collection Dubai The Palm. The hotel is beautiful, the rooms are comfortable, and the rooftop pool has an incredible view. It’s one of those places where you can just sit back, enjoy the view, and forget about everything for a while. The staff were genuinely friendly and helpful, especially Genne, Gimhani, and Mona. They were always smiling and made us feel very welcome. Small things like that make a big difference during a stay. Had a great experience overall and would happily stay here again.😊👌

MW

Mahmoud Wazaz

5/5Google· a month ago

We had a fantastic experience! The hotel is absolutely beautiful, extremely well maintained, and every detail is carefully taken care of. A huge thank you to Ali, who assisted us throughout our entire stay with great professionalism, kindness, and punctuality. The excursions arranged with his help were perfectly organized and made our experience even more special! A special thank you also to the service team, Jim, Zuhal and Ines for their kindness, attentiveness, and excellent service. Thank you to the entire team for making our honeymoon truly unforgettable!! We felt genuinely looked after from the beginning to the end of our stay, and we will take home so many wonderful memories. We will definitely be back!

RW

Rubes Welshe

5/5Google· 3 months ago

We have been visiting Dubai for 21 yrs, 1st time staying on the palm in a few years, and we loved this hotel 🏨 super friendly staff, a great vibe, amazing sports bar ( we were there whilst the World Cup Was on) lovely cocktails great happy hour and the food was good too , lovely entrance to the hotel , Loved the beach club and using Dukes pool too, all life guards across both pools were amazing ! And west beach the golf carts for travel were ace ! Would have loved a happy hour on the roof top bar though , we went twice for the late night pool party, it was realy good and great photos at night ! Music around both pools were so good! Clean modern rooms and cleaned quickly , and let’s not forget Harry on the front desk , everyone needs a Harry in his life, always a warm polite welcome, and always keen to Know how your day was and what plans you have , loved his smile and his effervescent smile, we never got the chance to say good bye 👋🏻 see you guys soon x Sharon & Paul room 356 from Scotland

SJ

SHIRAZ NASSER JUDEH

5/5Google· 4 months ago

We had a pleasant time at this hotel! We arrived late at night and were warmly welcomed by the staff, who made the check-in process smooth and stress-free after a long journey. Throughout our stay, everyone was incredibly friendly, professional, and attentive to both me and my husband. The hospitality we received truly made us feel comfortable and valued as guests. A special thank you to Ali, who was exceptionally kind and helpful. His positive attitude, attention to detail, and genuine care made our experience even more memorable. He always greeted us with a smile and went above and beyond to ensure we had everything we needed. We are very grateful for the wonderful service and would gladly recommend this hotel to anyone visiting the area. Thank you to Ali and the entire team for making our stay so enjoyable!