Majestic Colonial Punta Cana - All Inclusive

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4/5Google· 4 weeks ago

This is a great hotel with nice beach, we have been there twice. One star off for food - while we appreciate good fruits offering, the food at main buffet and the beach restaurant are not impressive and on par with lower rated hotels in PC. Desserts are horrible, decorated with bright colored “creams” with artificial food dyes - lots of room for improvement in the desserts area. The hotel is now under refurbishment and we plan to go back in January. We do hope the food will improve… And hopefully they add a coffee shop, the coffee cart by the entrance to the breakfast buffet is simply not enough. What brings us back? Beautiful beach and the beach restaurant with wonderful views. The staff is also excellent.

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lolajay26

5/5Tripadvisor· a month ago

Arrived to a cold hand towel and taken to the club area to check in, were we had a glass of wine while waiting. On first impressions the hotel looked classy. We were introduced to our butler, whom showed us around with another family and then to our room. |Room. We booked a club suite. The room was large. However, upon trying to close the balcony door we realised it did not lock, so we tried to call reception, but the telephone was not working. We messaged the bulter, whom had the door fixed that evening and the phone the next day. The rooms are large with a large balcony. We had a garden view, which was more private. The bed is super comfortable. Yes, the bathroom is open concept, the doors are frosted though and this was not an issue at all for us. All shampoo, conditioner, body wash etc is provided. The rooms are not sound treated and you can hear people outside, but this was not an issue.|The AC is great. The curtains are blackouts.|The club longue is a nice touch. It has snacks until about 9.30pm, when they start packing away (not 10pm as advertised). |Okay, the food... so I don't eat meat (my husband does). The French restaurant had zero vegetarian mains just meat or fish. Others do, but are vegetable tacos/burritos or vegetable skewers. The japenese didnt even ask, I had to just politely decline the beef, chicken and shrimp mains. However, the fried rice was delicious, as was the vegetable sushi. The buffet is best for choice, including vegetarian.|The cocktails are great. The wine is also very drinkable. I realised on our second to last night they will make you any cocktail, not just the ones on the menu, so I had a few ameretto sours.|There were always beds at the pool. The Bali beds on the beach were being reserved with towels from early on. I went down at 7.30am one day and the front beds had towels on, still noone there by 9.30am. There are signs to say if left vacant for 1 hour the towels will be removed, but in reality this is not actioned. |The pools are very well cared for and the temperature, although cold, is perfect in the heat. The foam party was fun!|Juan at the swim up club was excellent at cocktails and Nickfry was excellent at the buffet, he would make sure our glasses were always full and needs met. |Yes, some areas are a little worn. |The little things that didn't impact our holiday at all but would have made it 5 stars...ties with your robe (also heard another couple asking), check the room beforehand, house keeping arriving timely (one day was close to 5pm and we were back showering etc so had to decline), not forgetting to ask what drink we wanted when the restaurants or buffet were busy, more vegetarian options in the restaurants, improved shower pressure. |I wouldn't hesitate on returning and would recommend this hotel. We had a great holiday!

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Quaadira

2/10Priceline· a year ago

The staff at the restaurants we amazing!

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Sean K

1/5Google· a month ago

Black Friday of 2025 I booked a stay for the following year at this resort. The price was fantastic. A few months prior to our trip, our flight days got changed by the airline. This trip was no longer possible for us. I sent an email asking for my fully refundable deposit to be refunded. The first email was sent on 9/9/2026. I've yet to receive a response from the resort. I sent 4 follow up emails over the course of the last 2.5 weeks and still have yet to receive a reply. Not sure how else to get the reservation canceled and deposit refunded. I advised them that if I did not hear back I would take to posting a review hoping that would cause them to respond to an email, but that still has yet to happen.

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andriy fedoryshyn

5/5Google· a year ago

5 stars! From the moment we arrived, the staff were incredibly friendly and attentive. The beach is gorgeous—clean sand, clear water, and plenty of loungers. Evenings were a blast with spectacular shows that felt fresh and professional every night. The food was consistently tasty with lots of variety; we never had a bad meal. Huge shoutout to the exercise room and Bernardo, the amazing fitness trainer. He worked with me every day, tailored workouts to my goals, and kept me motivated—best resort fitness experience I’ve had. The property is absolutely gorgeous, the vibe is relaxed yet fun, and everything runs smoothly. If you’re looking for a beautiful beachfront escape with great entertainment, delicious food, and standout service, Majestic Colonial Resort is a no-brainer. Can’t wait to return!

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Coastal08260274754

5/5Tripadvisor· a month ago

From start to finish this was the most amazing experience at Majestic Elegance. All the hotel staff were friendly and hospitable. Our bartenders Alex, Ismael, Roberto, Milciades, Yanny, Cristian, Mary, Aricela, and Marielis. Our hostesses at 9 Doors, Flavors Buffet, Mars House, and Il Botaccio we're all phenomenal! Our butler, Rafael, took care of everything we needed and ensured we were comfortable. We plan to come

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Mira Unger

1/5Google· 7 months ago

The reviews of this hotel being 5 star are incredibly inaccurate. First of all, the food. Not only was it mediocre but every single time after eating I had the worst stomach ache and several of my friends got food poisoning. The drinks were fine but all sugar and every time you got the same drink it would taste different. I think the worst part of staying at this hotel for a whole week was the service. The staff genuinely could not hate the hotel guests more. When you call for room service or anything they did not fail to give attitude and several times they even hung up on me. Even when you tip, which we made sure to do, they were never kind. They never cleaned our room. The water is undrinkable. They refuse to provide beach towels. The location of the hotel is nice and the beach is beautiful although that is diminished by the low quality of food/drink and the terrible service.

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D B

3/5Google· Edited 7 months ago

My friend and I went for a girls getaway. The grounds are impeccable, the staff is really friendly and will go out of their way to make you feel comfortable. We upgraded our stay to the colonial package and had our own butler, Enrique. He was great, checked in without asking, was proactive and made a lot of great recommendations for restaurants and things to do around the resort. The entertainment staff were fabulous too! Initially we had to stay on the family side because our room wasn’t ready and it was terrible. Would not recommend, the rooms smelled funny and the wooden fixtures make it look so outdated. The bathroom was open and there was a door to the toilet and a separate door to the shower. I hated the bathroom situation. The beach was beautiful, the food was really good. Highly recommend the steakhouse! The staff in the lobby bar are fabulous too! Probably wouldn’t return, there’s better resorts in Punta Cana.