Hótel Reykjavík Grand

HÁ

Halldóra Sigrún Ásgeirsdóttir

4/5Google· a month ago

This is a good hotel with a very friendly and nice staff, clean rooms and a great restaurant. It's a simple walk to get to stores and restaurants and is located in a calm neighbourhood. One thing is, it's pretty weird to get a room where your window view is down to the lobby(each to their own) but once that happened I asked to be moved to another room and got a great room up in the tower. That's why I chose to come back here this time. I know I will be treated nicely and that I'll sleep well in a clean bed.

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Ali mohammed Al-Dossary

5/5Google· a month ago

Grand Hótel Reykjavík was honestly one of the best hotels I have ever stayed in 🏨✨. The lobby design was more than wonderful, with a beautiful and elegant atmosphere from the moment I entered. The room was spacious, very comfortable, and the bed was super relaxing 🛏️. After long days exploring Reykjavík, coming back to such a comfortable room made a big difference. The room size and design really helped me relax and enjoy my stay. The reception staff were also extremely helpful and kind 🙏. They guided me around the city and were always supportive whenever I needed assistance. Their service added a lot to the overall positive experience. My only small comment is that there was no bottled water in the room. I understand that tap water in Iceland is very clean and commonly used, but having at least one bottle of water available would still be helpful 💧. Another point I would like to highlight is the hotel location/name on Google Maps, especially when using taxis 🚕. Since I relied on taxis during my visit, some drivers confused the hotel with another one or were not fully familiar with the exact name. Several times, I had to show the map to make sure they understood the correct destination. It would be helpful if the hotel could find a way to make this clearer on Google Maps or for taxi drivers. Overall, it was a wonderful experience 🌟. I have no real complaints, only compliments for the hotel, the comfort, and especially the people working there. If you are visiting Reykjavík, I would highly recommend staying at this hotel.

MC

Mimi Cagle

4/5Google· a month ago

We had a quiet, enjoyable stay. The hotel is in the midst of an expansion, which has caused their spa to close temporarily -- the gym is still available. Our adult children had a room on the 4th floor of the section closer to the construction. We had an 11th floor room with a view of the ocean on the other end. Our tap water was delightfully potable, the best of the famous Icelandic water. The kids' tap water was a bit sulphur-tinged. They actually loved it for showering -- very healthy for the skin! But they would visit us to fill their water bottles. (Water is free in Icelandic restaurants, much like in the US but unlike much of the rest of Europe. So, it isn't too hard to stay hydrated no matter what.) The kids had an American-style shower/tub combo. We in the Jr. Suite had a Euro-style shower that felt a bit cramped and tended to let water escape out from under the door. There was a separate soaking tub.

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799megk

5/5Tripadvisor· a month ago

Thanks to Expedia we were upgraded to a Junior Suite on the 12th floor which was spacious, elegant, and luxurious. Front desk exceptionally helpful. Outstanding view of the water and mountains from a room that feels like an upscale urban apartment replete with attractive furniture (glass coffee table, mid century couch and chairs, desk, etc.) Extensive toiletries (nail kit, sewing kit, tooth brushing kit, shaving kit, etc.), plush robes, jet tub and spacious shower stall. Bed is the most comfortable I remember ever having in a hotel. We arrived famished after a flight from UK, and the smoked salmon sandwich (split one) with egg and plump fresh salmon, and just enough wasabi, was excellent quality fish and delicious. Pleasant lobby.

TM

Trip.com Member

5/5Trip.com· 4 months ago

The room is quite nice with comfortable bedding. Very convenient that most local tour can pick up directly in front of the hotel.

VA

Vanessa Allen

5/5Google· a month ago

Lovely location. Very nice lobby area. Rooms were spacious qnd clean. Only hoped they had a kettle as hot water was only able to come from the coffee machine which wasn't pleasant to drink with. I would stay here again.

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Pongpol

3/5Google· a month ago

A decent base for exploring Reykjavík, but don’t expect anything beyond standard comfort. The room was clean and well-equipped with everything you need — just don’t come expecting wow-factor or anything particularly grand despite the name. Location is slightly outside the city center, but walkable if you don’t mind a bit of a stroll into town. Breakfast was fine — nothing extraordinary, but enough to start the day. In short: Clean, functional, and gets the job done. Good value if you find a reasonable rate, but not a place you’ll be talking about long after checkout.

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Xinfang Ma

2/5Google· a month ago

My stay in this hotel has just started today but I have already encountered several problems: no instructions are given on how to use the safe, the toilet refills water very slowly so you have to wait a long time for a second flush, and the calls for help to the front desk have not been responded quickly. Hopefully this ominous beginning changes for the better in the coming days, as unfortunately I have booked this hotel for several days!