About
At a glance: 4-star · 9 rooms
Near: St. Stephen's Cathedral · 4 min walk
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Good to know
- Check-in14:00
- Check-out11:00
- Breakfast
Guest reviews
4.1Very good(188)
- Excellent99
- Good43
- Average23
- Poor12
- Terrible11
What guests say about…
- Location
- Property
T
tambrose31
1/5
Tripadvisor· 2 weeks ago
Tripadvisor· 2 weeks agoDO NOT STAT HERE. One day before staying we received a standard message saying 'due to old sewage system,do not put toilet paper in toilet or risk a 200 euro fine from hotel. Put toilet paper in bin instead!' This is an unacceptable request in modern Vienna! If we were told at time of booking 2 months ago, we would have looked elsewhere. At 9.30 at night, 2 inches of raw sewage bubbled up into bath from plughole . Stench appalling. Macerated faeces could clearly be seen in bath. Phoned hotel night number. Sympathetic receptionist but couldn't do anything. In morning, hotel manager very unsympathetic, looked in our room and said we could have rinsed bath out ourselves as though it was our fault and refused to refund cost of room .DO NOT STAY HERE.
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ArdnasThom
5/5Tripadvisor· 5 months ago
Tripadvisor· 5 months agoThe location is dead central, within easy walk of many central attractions plus the U-bahn. A second floor property accessed by old style cage lift. Reception is staffed until noon and I was allowed into my room at 10am. I had booked a small double but my room was anything but small. The bed was supersized and super comfortable, and there was an actual bath in the bathroom! All the facilities of a quality hotel room were available. One important thing to note is that toilet paper must be put into a bin and not flushed. Nothing you won’t experience on a Greek island! Breakfast is self service basic buffet (including bread rolls, old cuts, cheese, boiled eggs, jams, cereals, juice, yoghurts, fruit) and taken on a tray to your room. After checking out I was able to leave my bag for collection later. Very simple, efficient system - quite the unexpected gem.
1
120giorgiom
5/5Tripadvisor· 3 years ago
Tripadvisor· 3 years agoThis place deserves a top rating mainly for four reasons. First: location, which to visit historic Vienna is unbeatable, being a few steps from most of the key places. Second, the personnel, which is very nice. Third, the room is big and comfortable. Fourth, it is very quiet at nght. I would offer to the owners a few suggeszions. First, to have freeze-dried coffee available at all times. Second, to show more prominently a telephone number that could be reached in the case of an emergency. Third, the toilet flushing should be improved. These details, however, did not spoil a wonderful experience: bravo!
BB
Bendik Bogfjellmo
4/5
Google· 4 years ago
Google· 4 years agoVery nice rooms! Unbeatable location! Great beds! Great price! On the other hand, water pressure was somewhat lackluster and we needed millimeter precision to get correct shower temperature, you can't throw toilet paper in the toilet (I guess we'll do most of that business somewhere else as we don't want to live with *those remains*). Overall great place to stay though! Just be aware of the particularities. If we were offered this room at this price again, we'd have a hard time turning it down!
JK
Jennifer Klein
5/5Google· 12 years ago
Google· 12 years agoBeautiful hotel with very modern rooms and a full tub in our rooms. After two weeks of travel the beds here were heavenly. Ours has a memory foam topper and is extremely comfortable. Great location near the museums and parks. And they have AC! I personally like having breakfast in our room on the little breakfast bar on the end of the bed.
Response from the property
Dear Mrs.Jennifer Klein! We are very excited to read your review!Thank you for your kind words. Best regards, Pension A&A Team
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P1751MLkathyd
5/5Tripadvisor· 3 years ago
Tripadvisor· 3 years agoWhat is hidden gem off the beaten path. The breakfast was simply amazing. Sometimes with B&Bs the continental breakfast is simply a few rolls. This had yogurts, cereals, cheese, wonderful, coffee, and a lovely selection of different types of bread, fresh from the oven. The bed was nice and comfortable the Wi-Fi quick, a great place everything within walking distance. The directions were very clear on how to get in. Staff was friendly can’t beat this place!
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annemariek654
4/5Tripadvisor· 7 years ago
Tripadvisor· 7 years agoThe location and ease of entry was excellent. However, the photos I saw to do my booking showed a bathtub and I was disappointed to find it was only a working shower. Breakfast was a bit limited for us as we are vegetarians, and I didn't like that we had to eat it on our room. The bed was comfortable and the room was spacious. Don't think we will book it again though as I do like my baths after a long day of walking.
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F861BEjamese
3/5Tripadvisor· 7 years ago
Tripadvisor· 7 years agoLocation is central and very near StephanPlatz. This is a plus. We arrived at main train station from Salzburg and rode U-bahn to StephanPlatz, and then a short walk to the hotel. On arrival, don't think (like we did) that the street sign pointing across the street means the hotel is on the opposite side (?). Staff was courteous. Room was spacious by european standards and for cost. Beware, the hotel has plumbing issues and forbids flushing anything down toilet. You must place toilet paper in waste basket for a true third-world type experience. Signs warn of a 200EU fine if toilet is clogged! Shower water temperature took long time to heat up and fluctuated throughout. Lots of loud conversation noise outside throughout evening prevented us from opening window. Construction workers outside are noisy and also start early. Breakfast was good.
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