Name: Pension Suzanne
Address: Walfischgasse 4, Vienna, 奥地利

Guest reviews

4.5Excellent(247)

Excellent155
Good66
Average14
Poor7
Terrible5

What guests say about…

Location
Property
Service
Breakfast
Cleanliness
Room

Guests like

Central Location: Guests praise the walkable Old Town location, close to the Opera House, museums, and metro.
Helpful Staff: Reviews mention the staff giving good restaurant recommendations and being accommodating with late check-in.
Atmospheric Rooms: Several guests note the old Vienna decor and comfortable, quiet rooms with a cozy feel.

Guests mention

Room Temperature: Some guests mention rooms can be cold in winter, so it's worth asking about heating options at check-in.
Room Size: A few reviews note that rooms with sofa beds can feel cramped for three adults, so consider room size when booking.
Air Conditioning: Guests mention portable air conditioning units in rooms, which are useful during warm weather.

Summary for your reference

Reviews from

Rick & Gay Stricker

5/5

Google· 3 weeks ago

We spent four nights in two different rooms (two nights at beginning and two at end of trip as we flew in and out of Vienna airport). We loved the location, which was so walkable to everything in Old Town. It was pretty easy to get to/from the airport using the train and subway systems. It was quite warm while we were there and we happily surprised to see a portable air conditionier unit in each room, which we absolutely used each night. The rooms were fairly roomy, although would have been better without the chairs, which we feel cluttered it up a bit. Very old Vienna decor and furnishings. Bed was comfortable for us. Small bathroom, but adequate with shower over tub. Easy walk to subway station, and about 15 minute walk to the Naschmarkt, which we enjoyed daily for breakfast (it has some great cafes). Room and bathroom were clean. There isn't a 24 hour reception, didn't bother us, but I know some folks don't like that. We had asked for early check-in on our second stay and were nice to accomodate our request. Neighborhood felt safe, even later at night. We'd definitely stay here again.

FarAway18815690416

5/5

Tripadvisor· 4 months ago

Pension Suzanne was a delightful place to stay. It’s a block away from the Opera House, and walking distance to most of what we explored in Vienna. The staff was very helpful and gave perfect restaurant recommendations, and the room was comfortable and decorated in an old Vienna style. The hallways had many comfortable places to sit. Each set of 2-4 rooms was in a small hallway. It was very atmospheric!

Trip.com Member

5/5

Trip.com· a year ago

Great location. very close to the station and easy to reach the sightseeing spots. The staff were extremely kind and helpful. I really appreciated their warm hospitality.

Traveler16Chicago

5/5

Tripadvisor· 5 months ago

This is an interesting one for me to write because we are usually ‘Hilton’ people. On this, our first trip to Vienna, I wanted to shake things up a bit and book a place with great reviews but more old school. Well I could not have made a better choice! Clean, cozy, comfortable, great value and wow - location! We (67 & 70) loved stepping out the door into Vienna’s center with everything a few minutes walk - the Opera House, St. Stephen’s Cathedral, our walking and bus tour meet ups, and restaurants we loved (literally next door and across the street). Just made our visit easy! And we easily mastered the subway (entrance is on the same block!) to/from Vienna Central Station and Schonbrunn. The front desk could not have been more responsive and lovely to my silly questions about dining and entertainment recommendations. I really recommend Pension Suzanne if you want to go more old school, less slick. We loved it!

Patricia Kettl

5/5

Google· a week ago

The ideal hotel in the heart of Vienna, just a short stroll from the city’s enchanting Christmas markets. A very quiet hotel with comfortable beds.

Response from the property

Thank you so much for the great review! We're very glad you were satisfied with the location and everything else. We look forward to welcoming you back soon!

KTM

3/5

Google· 4 months ago

The Hotel Suzanne Pension would have been fine if I was still 20, but at age 40, and traveling with my two friends, it was misleading about the claim that is slept three adults. The “sofa bed” was literally a sheet thrown over a couch, not an actual mattress. The layout of the room was also uncomfortably cramped for three adults to navigate. When I first started looking at hotels in Vienna, I was taken aback by the prices. I settled on the Suzanne Pension because it is in a great location and seemed like a mid-range hotel. In retrospect, I should have bit the bullet and paid an extra $70-80 a night for a nicer hotel.

Ayse E

2/5

Google· Edited 9 months ago

It must be a summer hotel; the rooms are freezing in winter. You need to sleep in thermal clothing. The electric solar panel isn't enough for the room. We stayed for 3 nights and 4 people caught colds from the cold. :( But the location is very good. Thanks for the information. I absolutely disagree with your comment. We couldn't feel our arms because they were sticking out from under the duvet. We had to tuck our heads under the duvet to warm up. Maybe it was just bad luck. We stayed in other hotels after yours (it was -13 degrees outside) and I didn't leave a similar review for any of them. So, the problem was the coldness of the room.

cassandra bowling

5/5

Google· 6 months ago

Location is fantastic, 2 min walk to Albertina museum and metro. I had a single room and it was perfect for me. Wardrobe, coffee maker, bathtub. Check-in was easy and the staff were accommodating for my late check-in.

Response from the property

Dear Cassandra, thank you so much for taking your time to set a review from your stay at Hotel Pension Suzanne. It is a pleasure to be your host. I will share the review with our staff. Wishing you the very best Pension Suzanne Michael Strafinger

Frequently asked questions about Vienna

When is the best time to visit Vienna?

The best time to visit Vienna is from May to September, when temperatures are mild to warm, ranging from 20°C to 28°C, and rainfall is moderate. June through August are the warmest months, ideal for outdoor cafés and parks, though July and August can feel hot. May and September are pleasant with fewer crowds. The rainiest stretch is May, with 13 rain days, while October and November are cooler and wetter. Winter months are cold and damp, but the Christmas markets are a famous draw.

Which area should I stay in in Vienna?

Stay in Innere Stadt, the historic center, for easy access to St. Stephen's Cathedral, Hofburg, and the State Opera. It suits first-time visitors and those wanting to walk everywhere. Leopoldstadt, across the Danube Canal, offers a more local feel near the Prater and is good for families. For a quieter, residential base, consider Josefstadt or Neubau, close to the MuseumsQuartier and many cafes. Hotels like Hotel Sacher Wien and The Leo Grand are in Innere Stadt, while SO/ Vienna is in Leopoldstadt.

What are the must-see attractions in Vienna?

Schönbrunn Palace is the imperial summer residence with vast gardens. St. Stephen's Cathedral is the Gothic heart of the old town. Belvedere Palace houses Klimt's The Kiss. The Hofburg is the former imperial palace complex. The Kunsthistorisches Museum holds major art collections.

What day trips can I take from Vienna?

Full-day tours from Vienna go to Hallstatt, a lakeside village in the Alps; Salzburg, Mozart's birthplace with a historic old town; Bratislava, Slovakia's capital; Budapest, Hungary's capital on the Danube; and Prague, the Czech capital. Each is a distinct city or scenic area, and tours typically combine sightseeing with travel. If you prefer a shorter trip, consider a day in the Wachau Valley or the Vienna Woods, both well-known nearby destinations.

How many days do I need in Vienna?

Plan 3 to 4 days in Vienna. In 3 days, you can see Schönbrunn Palace, St. Stephen's Cathedral, the Hofburg, and the Belvedere Palace, plus enjoy the Prater and the Vienna State Opera. Add a fourth day to visit the Kunsthistorisches Museum and the MuseumsQuartier. If you want to take a day trip to Hallstatt, Bratislava, or Budapest, plan an extra day.

Pension Suzanne

You might want to ask

Good to know

Amenities

Room types

Amenities

Guest reviews

Guests like

Guests mention

Guest reviews (8)

Create your own trip to Vienna

More hotels near Pension Suzanne

Sights near Pension Suzanne

Things to do in Vienna

Frequently asked questions about Vienna

Sights near Pension Suzanne

Guests like

Guests mention

Things to do in Vienna

Frequently asked questions about Vienna

More hotels near Pension Suzanne

About

You might want to ask

Good to know

Amenities

Room types

Guest reviews

Guests like

Guests mention

Create your own trip to Vienna

More hotels near Pension Suzanne

Sights near Pension Suzanne

Things to do in Vienna

Frequently asked questions about Vienna

Sights near Pension Suzanne

Guests like

Guests mention

Things to do in Vienna

Frequently asked questions about Vienna

More hotels near Pension Suzanne