Response from the property

Thank you very much for staying with us and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed the cleanliness and comfort of our rooms, as well as our breakfast buffet, which offers a wide variety of both Japanese and Western dishes. Thank you also for sharing your helpful information regarding the parking. We will continue to strive to provide a comfortable and pleasant experience for all our guests. We sincerely look forward to welcoming you again the next time you visit the area.

Response from the property

Thank you very much for choosing our hotel. We also appreciate you taking the time to post a review. Thank you for your kind words about our hot springs. Our hotel's hot springs use 100% natural hot spring water from "Hidamari no Yu." "Hidamari no Yu" is effective for various ailments such as neuralgia, muscle pain, joint pain, and frozen shoulder. It is also famous as a "beauty spring" that leaves your skin smooth. We will continue to strive to provide our guests with a comfortable and enjoyable stay. We hope you will visit Takayama again if you have the opportunity. KOKOHOTEL Hida Takayama

Response from the property

Thank you very much for your wonderful review and for choosing KOKO HOTEL. We are delighted to hear that you had a pleasant stay and enjoyed the comfort of our plush beds as well as our convenient location close to the tourist attractions. It is also truly rewarding to know that our staff could assist you with sending your belongings to your next hotel and help make your trip smoother. Your kind words about our team’s promptness and helpfulness mean a great deal to us, and we will be sure to share your feedback with all of our staff. We sincerely look forward to welcoming you again on your next visit.

Response from the property

(Translated by Google) Thank you very much for choosing our hotel. We were delighted to read your kind words about our staff's service, stating that they were "very kind and helpful." Your warm words are a great encouragement to all of our staff. During your stay, there were times when the hotel was noisy due to a group of guests, and we apologize for any inconvenience this may have caused. Thank you for your understanding during this time. We are also very pleased that you enjoyed your breakfast. If you have the opportunity to visit Takayama again, please consider staying with us. All of our staff look forward to welcoming you back. (Original) この度は当ホテルをご利用いただき、誠にありがとうございました。 スタッフの対応につきまして「とても親切で大変助かりました」とのお言葉を頂戴し、大変嬉しく拝読いたしました。温かいお言葉はスタッフ一同の励みとなります。 ご滞在中は団体のお客様のご利用により、館内が賑やかになる時間帯もあり、ご不便をおかけしたことと存じます。そのような中でもご理解を賜り、誠にありがとうございます。 また、朝食につきましてもご満足いただけたようで、大変嬉しく思います。 また高山へお越しの機会がございましたら、ぜひ当館をご利用くださいませ。スタッフ一同、心よりお待ちしております。