Hyperion Hotel Garmisch – Partenkirchen

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anO5795HM

5/5Tripadvisor· a year ago

I had a great stay here during my time in Garmisch Partenkirchen. It is more traditional style hotel, older, but not in bad condition. The single room is small, but sufficient and comfortable. The morning breakfast buffet was excellent, internet worked just fine for what I needed, and it is an easy half mile walk to the train station. The staff speak English and were polite and accommodating from the front desk attendant to the room cleaners. There's also a little running path right outside the hotel that follows right by a stream and leads out to some fields and the olympic ski jump, very peaceful in the early mornings.

TM

Trip.com Member

4.2/5Trip.com· 2 years ago

The hotel itself is lovely and well situated. However I feel that for the price, a better option can be found. Especially the breakfast buffet was quite disappointing for us. The coffee and the food options were not of high quality. But the staff is mostly friendly and other than that we have no big complaints.

DL

Denis Lotteau

5/5Google· 2 months ago

The hotel just re-opened a few weeks ago and is amazing. Feels like a Wes Anderson movie set. The staff was super friendly and helpful despite that we were stinky from our bikepacking day. The breakfast choice was amazing and tasty. We’d come there just for that.

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Rodrigo Tomazela

5/5Google· a month ago

Just perfect. Nothing to complain. Fair price, good breakfast, great location, efficient service. They did everything perfect. 10 of 10.

SM

Shereen Mazroui

1/5Google· a year ago

I wish I could give this hotel zero stars. As a frequent traveler, this was by far one of the worst experiences I’ve ever had. I booked a Junior Suite for 3 nights based on more than 10 photos shown on Booking.com. However, upon arrival I was given a completely different (and much worse) room. When I pointed this out, showing the listing photos, the manager dismissively claimed those pictures belonged to a “different category.” After I insisted, he began raising his voice at me — unprofessional and extremely rude behavior for someone in hospitality. Only after further pushing did they switch me to the correct room type, but instead of offering an apology or consideration, they deliberately placed us in a far corner room. I overheard the manager instruct staff to give me a “smaller room.” This was not only dishonest but also inconsiderate, as I was traveling with my mother (who has back issues) and my one-year-old daughter. The location of the room meant unnecessary walking up and down stairs just to reach reception. When I asked to cancel the stay, I was told I could leave but would not receive any refund. Even when I requested to stay just one night (despite my negative experience) and cancel the remaining two nights — which included my birthday — they flatly refused. The lack of empathy, the disrespectful treatment, and the deceptive room advertising made this stay absolutely miserable. I would not recommend this hotel to anyone, especially families or those seeking a welcoming environment. Guests deserve honesty, professionalism, and respect — none of which I received here.

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G7840DWivanc

5/5Tripadvisor· a year ago

The hotel location is excellent, a 2 minute walk from the train station.|The people working there are very polite and helpful, the lady at the desk offered ro get me a Zugspitz card which saved me time.|The hotel ambient is fascinating, like staying in a ultra luxury hotel from the 19th century. I would just advise the owners to change the pillows and quilts, they are filled with feathers and some people might be allergic. But thats not a critique, just a suggestion. Will visit again for sure!

EP

E. P

5/5Google· 2 years ago

During the weeks of our stay and planning our stay, the snow wasn't great and we were going to go skiing. So we booked this hotel last minute within a day or two of arrival. Staff is super friendly. Facilities are great. They have an awesome spa and sauna and you can get massages there. So we took a health day and enjoyed all of it. The spa area is very expensive including two saunas, a steam room and a ice rub down station along with multiple different types of rain and heated showers and infrareds on as well. Great value, awesome staff

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hec286

4/5Tripadvisor· 2 years ago

The hotel is an older alpine lodge type place. Reception is of the more traditional kind, a large desk, all kinds of things behind the desk, ask for something they probably have it back there. Even the keys on the huge fobs that you have to hand in each time as you leave. Check in was efficient, and we were shown to our rooms, at the other end checkout was also efficient. English is well spoken here and staff are pleasant and understanding. Rooms: the rooms were large, well lit and reasonably furnished, if somewhat shabbily. There was a bed, chair, desk, plenty of drawers and hangers, mirror, fridge, tv, and a couple of the rooms had balconies. The rooms had safes but 2 did not work, so beware and check first before you deposit anything in them. Carpet in all the rooms needs replacing. This was probably the main reason for the shabby look. Otherwise bed was comfortable, nice windows that worked well. No tea or coffee making facilities, some was occasionally available in the lounge downstairs. You got a free bottle of fizzy water on arrival, but this was removed if you did not drink it all the first night. The fridge was stocked with mini bar items Wifi was good, plenty of electric points for charging although some in awkward places. Bathrooms were all fairly recently renovated and modern. Walk in shower was standard, large sink areas, hairdryer, makeup and standard mirror. Everything here looked smart and updated. We had breakfast here every morning, it was nice, the attending staff were very nice and there was a good variety of continental items: cereal, breads, pastries, cheese and cold meats, plus scrambled and hard boiled eggs and some kind of sausage, fruits and yoghurts. Otherwise there is a very nice cafe just next door ( in the direction of the town hall square) , they do nice lunch and breakfast. Parking: there is a smallish underground parking garage, just to the side of the hotel, you have to be buzzed it, and it is an interesting adventure finding your way through the hotel form this garage! There is a bar open in the evening ( did not use) a pool area ( also did not use) and the lounge is a nice place to relax in, there is a coffee machine here that is free. Lots of restaurants in the area, the train station is close and shops are a short walk. Overall a pleasant stay, would stay again but would hope the carpets were gone!