Response from the property

Kia ora Chirag, Thank you so much for your wonderful 5-star review and for recommending Sudima Kaikōura. We are delighted to hear that you had such a fantastic stay and appreciated our modern design, warm atmosphere, and well-maintained facilities. It is especially pleasing to know that you enjoyed relaxing in our heated pool after exploring Kaikōura and found our ample parking convenient throughout your visit. Thank you also for sharing your beautiful photos. They truly capture the stunning scenery and atmosphere of Kaikōura, and we appreciate you taking the time to showcase your experience. Your kind words about the cleanliness, comfort, and friendly service mean a great deal to our team. We will be sure to share your feedback with everyone, as it is always encouraging to know their efforts are appreciated. Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back to Sudima Kaikōura in the future. Ngā mihi nui, Han Liu Operations Manager | Kaiwhakahaere Tuarua - Sudima Kaikōura

Response from the property

Kia ora Raymond, Thank you for taking the time to share such detailed feedback following your recent stay with us. We are delighted to hear you enjoyed your time in Kaikōura, especially the whale watching experience, and that you found the hotel clean, modern, and quiet. It is great to know you had a comfortable night’s sleep and enjoyed both breakfast and your dining experience in the restaurant. We also truly appreciate your kind recognition of our team. It is wonderful to hear that both our reception and restaurant staff made a positive impression — your comments will certainly be shared with them. Thank you as well for your feedback across your stay. We are pleased you had an overall lovely experience and appreciate your support. We hope to welcome you back again in the future. Kind regards, Han Liu Operations Manager | Kaiwhakahaere Tuarua - Sudima Kaikōura

Response from the property

Kia ora Septaliana, Thank you so much for your wonderful review and for choosing to celebrate your son's birthday with us at Sudima Kaikōura. We are delighted to hear that you enjoyed your two-night stay and found your room clean, comfortable, and well maintained. It is especially heartwarming to know that the birthday cake was a memorable surprise and helped make your son's special day even more meaningful. Your kind words about our team's hospitality truly mean a great deal to us. Creating memorable experiences for our guests is what we strive for, and we are so pleased we could be part of your family's celebration. Thank you again for your lovely feedback. We hope to welcome you and your family back to Sudima Kaikōura for many more special occasions in the future. Ngā mihi nui, Han Liu Operations Manager | Kaiwhakahaere Tuarua - Sudima Kaikōura

Response from the property

Kia ora Russell, Thank you for your wonderful 5-star review. We are delighted to hear that you and your family enjoyed your stay with us. It is wonderful to know you loved the beautiful ocean view from your room and were able to experience one of Kaikōura's stunning sunrises. We're also pleased that our convenient location made it easy for your whale watching adventure and that you were lucky enough to spot the local seals. Thank you for your kind words about our friendly team and comfortable accommodation. We truly appreciate your recommendation and are delighted to hear you would definitely stay with us again. We look forward to welcoming you and your family back for another memorable stay at Sudima Kaikōura. Ngā mihi nui, Han Liu Operations Manager | Kaiwhakahaere Tuarua - Sudima Kaikōura

Response from the property

Kia ora Ewen, Thank you for your wonderful and detailed review. We are delighted that your unexpected overnight stay turned into such an enjoyable experience. It is fantastic to hear that you were able to relax with a coffee, bar snacks, and the beautiful ocean views before enjoying dinner in our restaurant. Your comments about the steak "fit for a king" certainly brought a smile to our faces, and I know our chefs will be delighted to hear that you enjoyed your meal so much. We also appreciate your honest feedback regarding the restaurant offering. Most importantly, thank you for your kind words about our team. Providing warm, genuine hospitality is something we take great pride in, and it is wonderful to know that our chefs, bar team, and service crew helped make your stay memorable. Thank you again for choosing Sudima Kaikōura during your South Island journey. We hope to welcome you back the next time your travels bring you along our beautiful coastline. Ngā mihi nui, Han Liu Operations Manager | Kaiwhakahaere Tuarua - Sudima Kaikōura

Response from the property

Kia ora Fergal, Thank you so much for this wonderful message — it truly means a lot to our whole team. First impressions are incredibly important to us, and I’m delighted to hear Tuleka and Alex made such a positive impact on your stay. I’ll be sure your kind words are shared with them directly; recognition like this is incredibly motivating, especially for team members who are passionate about growing in hospitality. We’re grateful you chose to stay with us after a long journey, and even more pleased we could brighten the experience despite the weather. We hope to welcome you both back again for another fun and relaxing stay. Kind regards, Han Liu Operations Manager | Kaiwhakahaere Tuarua – Sudima Kaikōura